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7-5. Other problems
Problem
1. The "Smoothing" on the Setting menu
"Screen" cannot be selected.
2. The auto adjustment function does not
work.
3. No audio output.
4. The volume of the speaker with built-
in amplifier attached to the line output
connector cannot be adjusted.
5. Will not change to the power saving mode
6. "This operation is not available on current
status." is displayed.
Possible cause and remedy
• Youcannotchoose"smoothing"whenthescreenis
displayedinthefollowingresolutionsorsettings.
- Theresolutionis1920×1080
- ScreenSizeis"Normal"
• Thisfunctiondoesnotworkduringdigitalsignalinput.
• ThisfunctionisintendedforuseontheMacintoshand
onAT-compatiblePCrunningWindows.Itdoesnotwork
properlywhenanimageisdisplayedonlyonapartofthe
screen(commandpromptwindow,forexample)orwhena
blackbackground(wallpaper,etc.)isinuse.
• Thisfunctiondoesnotworkcorrectlywithsomegraphics
boards.
• Checkwhetherthestereominijackcableisconnected
properly.
• Checkthecurrentexternaldeviceandaudioplayback
softwaretoseewhethertheyareconfiguredcorrectly.
• IfHDMIinputisused,checkthecurrentexternaldevice
andthe"Source"settingintheSettingmenu(see"3-2.
SwitchingsoundsourceforHDMIsignalinput"(page29)).
• Monitorspeaker
- Checkwhetheraspeakerwithbuilt-inamplifieris
attachedtothelineoutputconnector.
- Checkwhethervolumeissetto0.
• Headphones
- Checkwhethervolumeissetto0.
• Speakerwithbuilt-inamplifierattachedtothelineoutput
connector
- Checkwhethertheheadphonesareconnected.
• Withthisproduct,thevolumeofanexternalspeaker
cannotbeadjusted.Adjustthevolumeontheexternal
speaker.
• Whenalltheconditionsbelowaremet,themonitordoes
notchangetothepowersavingmodeevenif"Power
Save"issetto"Enable":
-
"PowerSave"forSoundissetto"SoundOn"("Audio
Output"(page37))
-
Inthemutestate("Tomutethesoundtemporarily"(page
28))
Inthesecases,resetthemute.
• Thismessageappearsinthefollowingcases.
- When
/
/
onthemonitorispressed:
Thevolumeofthespeakerwithbuilt-inamplifier
attachedtothelineoutputconnectorcannotbeadjusted
(see"3-1.AdjustingVolume"(page28)).
- When
ontheremotecontrolispressed:
When"sRGB"isselectedforthecolormode,theSmart
functioncannotbeused(see"Chapter4UsingSmart
Function"(page33)).
ontheremotecontrolor
Chapter7Troubleshooting
45
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