Eizo DuraVision FDF 2711W-IP Installation Manual
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Eizo DuraVision FDF 2711W-IP Installation Manual

Eizo DuraVision FDF 2711W-IP Installation Manual

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Installation Manual
Color LCD Monitor
Software Version 5.3
Important
Please read this "Installation Manual", "Instruction Manual", and
"Setup Manual" carefully to familiarize yourself with safe and
effective usage.
• For the latest product information including the "Installation
Manual", refer to our web site :
www.eizoglobal.com

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Summary of Contents for Eizo DuraVision FDF 2711W-IP

  • Page 1 Installation Manual Color LCD Monitor Software Version 5.3 Important Please read this “Installation Manual”, “Instruction Manual”, and “Setup Manual” carefully to familiarize yourself with safe and effective usage. • For the latest product information including the “Installation Manual”, refer to our web site : www.eizoglobal.com...
  • Page 2 EIZO Corporation is under no obligation to hold any submitted material or information confidential unless prior arrangements are made pursuant to EIZO Corporation’s receipt of said information. Although every effort has been made to ensure that this manual provides up-to-date information, please note that EIZO product specifications are subject to change without notice.

  • Page 3: Table Of Contents

    CONTENTS CONTENTS ............. 3 4-7. Setting Network Camera Time ....50 4-8. Setting Quality of Transmission Video Chapter 1 Product Overview ......4 Images ............51 1-1. Features ............4 Chapter 5 Live Image Screen Settings ... 54 1-2. System Configuration ........5 5-1.

  • Page 4: Chapter 1 Product Overview

    Utilizes SSL and TLS, which are secure protocols. Communication between network cameras and web pages is encrypted using SSL and HTTPS. Purchase an Enterprise License to use LDAP authentication. For details, contact your dealer or local EIZO representative. Chapter 1 Product Overview...

  • Page 5: System Configuration

    ● Support • A 2-year long-term warranty for 24-hour continuous use ● Operation • It is possible to operate using a keyboard, mouse, or joystick. 1-2. System Configuration This system can communicate with network cameras, display video on the monitor, and operate cameras. Product main unit Network cable Network camera...

  • Page 6: Compatible Network Cameras

    1-3. Compatible Network Cameras This product supports the following network cameras: • Panasonic i-pro series network cameras • AXIS network camera • ONVIF Profile S compatible network cameras Attention • Supported network cameras vary depending on the monitor's software version. Check the software version of the monitor you are using, then check our website (www.eizoglobal.com) for details on supported network cameras.

  • Page 7: Chapter 2 Before Configuration

    Chapter 2 Before Configuration System settings can be made from the screen (application screen) displayed on the monitor, or from the web browser of a computer connected to the same network. 2-1. Logging In to the System To configure this product, you need to log in to the system. Login is allowed only when the level of the user accessing the product is “ADMIN”.
  • Page 8 Select (Login) under “System”. The login screen is displayed. Enter “Username : ” and “Password : ”. Note • When the “Account Type” is set to “LDAP”, you can temporarily change the account type when logging in by checking “Allow choosing of account type on the login dialog.” under “LDAP” in advance. Select “Login”.

  • Page 9: Configuring From A Web Browser

    Entering characters • When entering using a USB keyboard Typed characters are entered in the text box. • When entering using a USB mouse Clicking an item that requires characters to be input, such as a text box, will display a software keyboard. When the focus is moved out of the software keyboard, the software keyboard is hidden.

  • Page 10: Setting Screen

    2-2. Setting Screen The setting screen is comprised of “Basic Information”, “System Settings”, and “Live Image Screen Settings”. ● Basic Information Information on various settings of this product is displayed in a list. Clicking on an item tab at the top of the screen will display each setting item. System Information Displays the current status.

  • Page 11: Chapter 3 System Settings

    Chapter 3 System Settings Perform settings for the date and time of the system, network settings, and maintenance. These operations can be performed from the application screen or from the web browser. This chapter explains the procedure using the web browser. However, except for a few functions, the same functions can be used with either method.
  • Page 12 Set the following items. Network Settings Item Detail Setting range IP Setting Method Select “IP Setting Method”. DHCP / Manual IP Address When “Manual” is selected under “IP Setting Method”, “IP 0.0.0.1 Subnet Mask Address”, “Subnet Mask”, and “Gateway” can be set. 255.255.255.254 Gateway Attention...

  • Page 13: Performing Communication Settings

    3-2. Performing Communication Settings The communication settings are used to configure the web interface function and detection of communication errors. Select “Communication” of “System”. The “Communication” screen is displayed. Set the following items. Item Detail Setting range Comm. Error Detection Set the message display timing when the reception of video On / Off image data stops.
  • Page 14 Select “Apply”. The setting complete screen is displayed. Select “OK”. Attention • When “Web Interface” is set to “Off”, the settings cannot be configured from the web browser. • When “Web Interface” is set to “Off” and “Apply” is selected, the following warning message is displayed. Chapter 3 System Settings...

  • Page 15: Setting The Current Date And Time

    3-3. Setting the Current Date and Time Attention • Set the correct dates. Incorrect dates may result in failure of secure communication during certificate validation. If you use SSL for communication with the camera or LDAP setting, avoid the state of power turned off for a long time of period or make sure correct time is set using NTP.
  • Page 16 Select “Apply”. The setting complete screen is displayed. Select “OK”. Note • When “Synchronize with PC” is selected for “Procedure”, the current date and time information of the computer is transmitted to this product. • If the system is not connected to the power supply for one week or longer, the date and time displayed on this product will become incorrect.

  • Page 17: Other System Settings

    3-4. Other System Settings Perform the following settings: “Language”, “Resolution”, “Multi-Monitor”, “Key Lock”, “USB Lock”, “Remote Controller Lock”, “Power Indicator”, and “Keyboard Layout”. Select “Other” under “System”. The “Other” screen is displayed. Set the following items. Item Detail Setting range Language Set the display language of the menu and the setting 日本語...

  • Page 18: Initializing The System

    3-5. Initializing the System All settings are returned to default except for system logs, operation logs, the current time, time zone settings, license activation information, and the software version. Select “Maintenance” of “System”. The “Maintenance” screen is displayed. Select “Start” under “Factory Reset”. A confirmation message is displayed.

  • Page 19: Restarting The System

    3-6. Restarting the System Select “Maintenance” of “System”. The “Maintenance” screen is displayed. Select “Start” under “Restart”. A confirmation message is displayed. Select “OK”. The system will restart. Chapter 3 System Settings...

  • Page 20: Updating Software

    3-7. Updating Software The software version can be upgraded. Download the upgrade file from the EIZO website (www. eizoglobal.com) ahead of time. Attention • This function can be used only when using the web browser. Select “Maintenance” of “System”. The “Maintenance” screen is displayed.
  • Page 21 Select “OK”. A “Software is being updated” message is displayed. Select “OK”. Note • It takes approximately five minutes to update the software. • The red LED blinks while the software is updating. Chapter 3 System Settings...

  • Page 22: Saving Settings Data

    3-8. Saving Settings Data Settings data can be exported to a file. The exported file can be used to transfer settings data. Attention • This function can be used only when using the web browser. Select “Maintenance” of “System”. The “Maintenance” screen is displayed. Select “Save Settings Data”...

  • Page 23: Loading System Settings Data

    3-9. Loading System Settings Data Load settings data from a file. Attention • This function can be used only when using the web browser. Note • Regardless of the software version, it is possible to switch the LDAP settings. Select “Maintenance” under “System”. The “Maintenance”...
  • Page 24 Enter the password that was specified when saving the settings data in “Password”. Select the data to be loaded. Place a check mark in the check box. Select “Execute”. When loading is completed, a message is displayed. Select “OK”. Attention •...

  • Page 25: Performing License Activation

    3-10. Performing License Activation The software edition can be changed. Usable functions are added for Enterprise Edition. For details, contact your dealer or local EIZO representative. Attention • This function can be used only when using the web browser. Select “Maintenance” of “System”.

  • Page 26: Setting Event Rules

    3-11. Setting Event Rules Event rule is a function that executes specific actions when specific events are triggered. Actions to be executed when “Alert request received”, “Timer expired”, and “Video output status change” events occur can be set. Note • A total of 16 individual Event Rules can be set. Select “Event Rules”...
  • Page 27 Set Event Rules. Item Detail Setting range Name Enter the name of the Event Rule. Alphanumeric, kana , and kanji (Up to 24 characters) Status Select whether to enable or disable the Event Rule. Active / Inactive Event Select an event to trigger an action. Alert request received / Timer The items that can be set differ depending on the event.
  • Page 28 Selecting “Start a timer” as an “Action” Item Detail Setting range Timer No. Select the number of the timer. 1 to 8 Duration Set “Minute” and “Second”. “Minute”: 0 to 59, “Second”: 0 to Select “OK”. The settings are complete. Chapter 3 System Settings...

  • Page 29: Performing Certificate Settings

    3-12. Performing Certificate Settings Select “Certificate” of “System”. The “Certificate” screen is displayed. Perform certificate settings. Server Certificate The Server Certificate is used when accessing this product from the web browser via HTTPS. Attention • A Certificate Signing Request (CSR) cannot be created with this product. •...
  • Page 30 Root Certificate The Root Certificate is used when performing an HTTPS connection with network cameras from this product, or when performing an LDAPS connection to the LDAP server. Attention • Root Certificate registration is only possible via web browser. • A Root Certificate is not pre-installed in this product. Select “Register”, and the select “Root Certificate”.

  • Page 31: Setting The Remote Control Id

    3-13. Setting the Remote Control ID This function is for use with models equipped with a remote control. When using multiple units of this product, the product operated by a remote control can be limited by specifying the ID shared by the product and remote control. Note •...

  • Page 32: Setting The Remote Control Id

    ● Setting the remote control ID Press and hold for more than 3 seconds. With pressed, enter the ID (0 to 99) you want to set with the number buttons. Note • If the ID you want to set is a single digit number, enter 0 before it. (Ex: To set “3”, enter “03”.) Release Note...

  • Page 33: Configuring Usb Device Hotkeys

    3-14. Configuring USB Device Hotkeys It is possible to operate the live image screen using the buttons on the USB device (excl. mouse, keyboard). Hinweis • Supported USB devices are shown below. - AXIS T8311 (Joystick) In „System“, select „Hotkeys“. The „Hotkeys“...
  • Page 34 Set the function of each button. List of Functions Element Beschreibung Vollbild Displays/hides the live image screen menus. 1 Screen Layout Changes the layout of the live image screen to 1 screen. 3 Screens Layout Changes the layout of the live image screen to 3 screen. 4 Screens Layout Changes the layout of the live image screen to 4 screen.

  • Page 35: Checking Logs

    3-15. Checking Logs This system records operation logs and system logs. They can be used to check the current or past conditions of the system or to find out the cause when a problem occurs. Select “Log Display” of “Troubleshooting”. The “Log Display”...

  • Page 36: Saving Logs

    3-16. Saving Logs Save operation logs and system logs. Use these logs to check the current or past conditions of the system or to find out the cause when a problem occurs. Attention • This function can be used only when using the web browser. Select “Log Display”...

  • Page 37: Performing Camera Connection Confirmation

    3-17. Performing Camera Connection Confirmation The connection status of the network cameras can be confirmed. Attention • This function can be used only when using the web browser. Select “Connection Confirmation” of “Troubleshooting”. The “Connection Confirmation” screen is displayed. Select “Camera Name”. Select “Run”...

  • Page 38: Confirming Network Connection Status

    3-18. Confirming Network Connection Status Select “Network Connection Status” of “Troubleshooting”. The “Network Connection Status” screen is displayed. Select “Current Status”. The connection status is displayed in the lower area. Note • Select “Reconnect” to reset the network status. The connection status is not displayed. Chapter 3 System Settings...

  • Page 39: Chapter 4 Management Of Network Cameras

    Chapter 4 Management of Network Cameras This section describes the procedure for network camera registration and function settings, and to reflect them on the system. These operations can be performed from the application screen or from the web browser. This chapter explains the procedure using the web browser. However, except for a few functions, the same functions can be used with either method.
  • Page 40 Enter the network camera “Username” and “Password”, and select “OK”. Displays the detection results. Place a check in the camera to register, and select “Add”. The camera is registered. Select “Apply”. Chapter 4 Management of Network Cameras...

  • Page 41: Registering A Network Camera Manually

    4-2. Registering a Network Camera Manually Select “Camera Registration”. A screen is displayed to show a list of camera registration information. Select a position where the camera is to be registered. Place a check mark on the check box of the position number where the camera is to be registered. Select “Manual Registration”...
  • Page 42 Set each item and select “OK”. Item Detail Setting range Camera Name Enter the camera name. If “Obtain Camera Name” is Alphanumeric, selected, the camera name is automatically obtained from kana , and the network camera.* kanji (Up to 24 •...
  • Page 43 *1 This can be obtained only when “IP Address”, “Port”, “Username”, and “Password” are input. *2 If “Protocol” is “DirectUri,” the “Obtain Camera Name” button is not displayed. *3 This can be input only when displayed on the web browser. *4 When “Protocol”...

  • Page 44: Changing Network Camera Information

    4-3. Changing Network Camera Information Select “Camera Registration”. A screen is displayed to show a list of camera registration information. Select the position number of the camera to be changed. Place a check mark on the check box of the position number of the camera to be changed. Select “Manual Registration”.
  • Page 45 Select “Apply”. A confirmation message is displayed. Select “OK”. Note • If there is a failure in obtaining “Obtain Camera Name” or “Obtain Profile” information, the following message is displayed. Try obtaining the information again. Chapter 4 Management of Network Cameras...

  • Page 46: Deleting Network Cameras

    4-4. Deleting Network Cameras Select “Camera Registration”. A screen is displayed to show a list of camera registration information. Select the camera to be deleted. Place a check mark on the check box of the position number of the camera to be deleted. Select “Delete”...

  • Page 47: Exporting Network Camera Information

    4-5. Exporting Network Camera Information The list of camera registration information can be saved in a CSV file. The exported file can be used when transferring network camera information. Attention • This function can be used only when using the web browser. Select “Camera Registration”.

  • Page 48: Importing Network Camera Information

    4-6. Importing Network Camera Information A CSV file that contains additional camera candidates can be imported and used for registration. Attention • This function can be used only when using the web browser. Select “Camera Registration”. A screen is displayed to show a list of camera registration information. Select “Load Camera Information”.
  • Page 49 Select “Apply”. A setting confirmation dialog box is displayed. Select “OK”. Note • Up to 255 candidate cameras can be read. • The CSV files that can be read are as follows. - CSV files exported from the web browser - CSV files created by the user •...

  • Page 50: Setting Network Camera Time

    4-7. Setting Network Camera Time Adjust the time of the network camera to the time of this product. Attention • Cannot be set if the camera does not support this function. • Can only be set when “Protocol” is “Panasonic” or “ONVIF” during camera registration. Select “Camera Function Settings”.

  • Page 51: Setting Quality Of Transmission Video Images

    4-8. Setting Quality of Transmission Video Images Set the quality of video images transmitted from the network cameras. Note • This product supports H.264, H.265 (Panasonic only), and MJPEG video compression formats. Attention • When devices such as recorders are connected to a network camera, the display and recording of such devices may be affected.
  • Page 52 Set the following items under “Video Settings”. Protocol Item Detail Setting range Panasonic AXIS ONVIF Media Profile Select the profile. EIZO_Profile / Profile √ of each camera Encoder Select the encoder settings. According to the √ camera specifications Compression Format Select the compression format. H.264 / H.265 / √...
  • Page 53 *1 Displayed when “H.264” is selected for “Compression Format”. *2 Displayed when “Multicast” is selected for “Transmission Mode”. *3 Read Only *4 Can only be adjusted when “Transmission Priority” is “Frame Rate” *5 Can only be adjusted when “Transmission Priority” is “Best Effort” *6 Can only be adjusted when “Transmission Priority”...

  • Page 54: Chapter 5 Live Image Screen Settings

    Chapter 5 Live Image Screen Settings In the live image screen settings, display settings such as changing the live image screen layout are performed. 5-1. Setting Display Positions of Camera Video Images Set the display position for video images from the network camera. You can switch the display positions of the source and destination camera images by dragging and dropping the camera name.
  • Page 55 Select the layout of the live image screen. Select one from the “Layout” list box. Note • When a layout is selected, the display on the page changes to the selected state. You can set the layout while imagining the display status. •...

  • Page 56: Setting Display Methods Of Camera Video Images

    5-2. Setting Display Methods of Camera Video Images Perform settings for whether to display or hide the camera name, specifying the screen switching interval, and aspect ratio. Select “Other Display Settings” of “Display”. The “Other Display Settings” screen is displayed. Set the following items.

  • Page 57: Setting Custom Screen Layouts

    5-3. Setting Custom Screen Layouts Set the display layout when “Custom Screen” is selected in “Layout” for the Live Image Screen. Select “Custom Scr. Settings” of “Display”. The “Custom Scr. Settings” screen is displayed. Note • When set to “Extended” in “Multi-Monitor”, the range displayed on each monitor is shown as a red, dotted line.

  • Page 58: Changing The Displayed Layout Icon

    5-4. Changing the Displayed Layout Icon You can change the icons to be displayed on the display menu on the live image screen. Attention • This function can only be used with the “Enterprise” software edition. For more information regarding software editions, see “3-10.

  • Page 59: Setting Layout Presets

    5-5. Setting Layout Presets You can save the live image screen display layout and camera location as presets. Attention • This function can only be used with the “Enterprise” software edition. For more information regarding software editions, see “3-10. Performing License Activation” (page 25). NOTE •...
  • Page 60 Set the preset name in “Preset Name” in the “Basic Settings” tab. Item Description Range Preset name Enter the preset name. Alphanumeric numbers, Japanese alphabet .Chinese characters (up to 16 characters) *1 This can be set only when displayed on the web browser. Select the number of “Row(s)”...
  • Page 61 Drag a camera to be set from the camera selection area or camera location area and drop it in the desired location in the camera location area. Note • Click a camera to be set from the camera selection area to put it in an open position in the camera location area.

  • Page 62: Setting The Overlay

    5-6. Setting the Overlay It is possible to display privacy masks or virtual lines on camera images on the live image screen. Select “Overlay Settings” in “Display”. The “Overlay Settings” screen is displayed. Select a network camera to be set from “Camera Name”. The camera settings screen of the selected network camera is displayed.
  • Page 63 Select an overlay type to be set from “Mode”. Item Description Privacy mask Up to 10 privacy masks can be set. Designates 3 or 4 points in the drawing area and draws polygonal shaped privacy masks. Virtual line Up to 10 virtual lines can be set. Designates 2-10 points in the drawing area and draws virtual lines.

  • Page 64: Setting The Display Methods Of Live Image Screens

    5-7. Setting the Display Methods of Live Image Screens Display settings such as changing the live image screen layout are performed. Select “Live Image Screen Settings” of “Live Image Screen”. The “Live Image Screen Settings” screen is displayed. Select each setting item from the list box. Item Detail Setting range...

  • Page 65: Setting Current Monitor Display Status

    5-8. Setting Current Monitor Display Status Select “System Status Settings” of “Live Image Screen”. The “System Status Settings” screen is displayed. Click ▼ next to “Current Status” to select the status from the displayed list. Item Detail Live Image Screen The monitor screen shows the Live Image Screen Quick Shutdown The power is off...

  • Page 66: Checking Livestream View

    5-9. Checking Livestream View The current live image screen display can be checked by video from the web browser. Attention • This function can only be used with the „Enterprise“ software edition. For more information regarding software editions, see “3-10. Performing License Activation“ (page 25).

  • Page 67: Refreshing The Livestream View

    5-10. Refreshing the Livestream View Refresh the status of the livestream view display. Select „Other“ on the „Live Image Screen“. Select „Execute“. Chapter 5 Live Image Screen Settings...

  • Page 68: Chapter 6 Management Of The User Account

    Chapter 6 Management of the User Account Perform procedures such as registering, changing, and deleting user accounts (username, user level, and password) used to access the system, and for configuring Auto Login settings. Attention • A maximum of ten persons can be registered for the user account. User information for a new user cannot be registered when there are already 10 users registered.
  • Page 69 Select “Add”. A dialog box for setting the user account is displayed. Set the user account. Item Description Username Enter a username. The username must satisfy the following conditions. • 8-16 characters • Contain alphanumeric characters only • May not contain the following characters: # & : “ < > \ User Level Select “LIVE”, “CAMERA CONTROL”, and “ADMIN”.

  • Page 70: Changing The User Account

    6-2. Changing the User Account Attention • This function cannot be used if “LDAP” is selected in “User Account”. For details, refer to “6-5. Performing LDAP Settings” (page 73). Select “Local User” of “User”. The “Local User” screen is displayed. Select a user to be changed from “User List”.

  • Page 71: Deleting The User Account

    6-3. Deleting the User Account Attention • This function cannot be used if “LDAP” is selected in “User Account”. For details, refer to “6-5. Performing LDAP Settings” (page 73). Select “Local User” of “User”. The “Local User” screen is displayed. Select a user to be deleted from “User List”.

  • Page 72: Configuring Auto Login Settings

    6-4. Configuring Auto Login Settings Attention • This function cannot be used if “LDAP” is selected in “User Account”. For details, refer to “6-5. Performing LDAP Settings” (page 73). • Once the Auto Login settings are configured, unauthorized operation becomes easy for a malicious third party. Restrict the configuration to the application in an environment where sufficient security is ensured.

  • Page 73: Performing Ldap Settings

    6-5. Performing LDAP Settings It is possible to log in to this product using a user account on the LDAP server when using direct service (LDAP) in User Management. Attention • This function can only be used when the software edition is “Enterprise”. For information on software editions, refer to “3-10.
  • Page 74 Perform LDAP settings. LDAP Item Detail Setting range Server Address Enter the IP address or host name of the LDAP server. Alphanumerics and symbols (up to 255 characters) Port Enter the port number. 1 to 65535 Base DN Enter the identification name of the branch to search. Alphanumerics and symbols Ex: ou=ldap,dc=example,dc=com (up to 255 characters)

  • Page 75: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting 7-1. Imaging Problems Problem Possible cause and remedy 1. The screen is not displayed • Turned on the main power. • Power indicator is not turned on • Is the power correctly connected? Connect the power cord. •...
  • Page 76 Problem Possible cause and remedy 5. An error message “E**-**” is displayed on the • When Communication failed (“E01-**”) camera image display area - A number of devices exceeding the allowable number of devices for simultaneous connection may be connected to the network camera. Disconnect other network devices accessing the camera or reduce the resolution of the camera.

  • Page 77: Setting Problems

    7-2. Setting Problems Problem Possible cause and remedy 1. Cannot log in • Enter the user name and password again. • Reset the account information using the Reset button and log in as the default setting account. (See “Setup Manual”) 2.

  • Page 78: List Of Functions

    List of Functions Basic Information ..........................page 10 System Information Camera / Display Position Date and Time Network Communication Certificate Other Event Rules Remote Controller User Account System Settings Camera Registration Manual Registration ..................page 41 / page 44 Delete ...........................page 46 Save Camera Information ..................page 47 Load Camera Information...
  • Page 79 Live Image Screen Settings Live Image Screen Live Image Screen Settings ..................page 62 System Status Settings ....................page 65 Livestream View ....................... page 66 *1 Only available for use if the edition is Enterprise. *2 This can be used only when displayed on the web browser. List of Functions...

  • Page 80: Appendix

    Ethernet is a registered trademark of Fuji Xerox Co., Ltd. EIZO, the EIZO Logo, ColorEdge, CuratOR, DuraVision, FlexScan, FORIS, RadiCS, RadiForce, RadiNET, Raptor and ScreenManager are registered trademarks of EIZO Corporation in Japan and other countries. ColorEdge Tablet Controller, ColorNavigator, EcoView NET, EIZO EasyPIX, EIZO Monitor Configurator, EIZO ScreenSlicer, G-Ignition, i•Sound, Quick Color Match, RadiLight, Re/Vue, SafeGuard, Screen...
  • Page 81 03V28079C1 IM-FDF2711W-IP Copyright © 2019 - 2020 EIZO Corporation. All rights reserved. 3rd Edition - August, 2020...

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