Parker PDHX-E Series User Manual page 97

Returning the System
In the event that the drive is considered to be faulty, it should be returned for repair. Do not
attempt to open the case - there are no user-serviceable parts inside. Opening the case not
only voids the warranty but may also invalidate the EMC compliance.
Contact the Parker Automation Technology Centre or the machinery manufacturer who
supplied the product. Equipment for repair should NOT be returned directly to Digiplan
without prior authorisation. Repairs will be carried out by Digiplan but will be processed via
your supplier.
Digiplan may at their discretion authorise direct shipment to and from Poole or Rohnert Park,
but only by prior arrangement with your supplier. Existing UK and USA customers who
purchase equipment directly from Digiplan should contact Poole or Rohnert Park for further
information (contact numbers are at the front of this User Guide).
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