Frequently Asked Questions - Bosch D9412GV4 Quick Reference Manual

Control Panel
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Frequently Asked Questions

What does it mean when my keypad shows "CALL FOR SERVICE"?
That keypad is not receiving data from the control panel.
What does it mean when my keypad shows "SERVICE KEYPAD"?
A supervised keypad has lost communications with the control panel.
How do I turn on (arm) an area that is not assigned to my keypad?
Use the On/Off > All On > All On Select Area menu.
How do I perform area-specific functions from a keypad?
Use the Actions > Go to Area menu option to move to an area.
Can I default a lockcode without knowing the datalock?
No. You must send the unit to the Bosch Repair Center.
How do I upgrade the control panel's firmware version?
When an update is available, you may either:
–
OR
–
How do I add an access card using the keypad?
You can add an access card to a new or existing user using a B920/B930 keypad from within
Card menu of the Add User or Edit User menu.
What does it mean when my keypad shows "9210 NOT READY"?
No door is assigned to the keypad. Check the ASSIGN DOOR parameter within COMMAND
CENTER ASSIGNMENTS menu item, and then enter the D9210C address (1 - 8).
What are SDI addresses 33 to 40?
They are D9210C addresses.
What are SKEDS 41 to 56?
They are Open and Close windows.
How do I test a relay from the keypad?
Use a B920/B930 keypad to toggle the relays.
How do I toggle the on-board relays A, B, and C?
Use a B920/B930 keypad and the Actions > Outputs menu. Enter the following number for the
desired relay: 253 for A; 254 for B; and 255 for C.
How many Amp Hours can the panel sustain?
You can connect two (2) 18 Ah batteries for a total of 36 Ah. You can gain up to an additional
27 Ah by connecting a D8132 module.
How many Amp Hours can the panel sustain with a B520?
You can connect two (2) 18 Ah batteries for a total of 36 Ah. You can gain an additional 36 Ah
by connecting a B520 module.
Is the control panel compatible with digital or VOIP phone lines?
The control panel has been tested with only analog lines. Use a B426 Ethernet Communication
Module or a DX4020 to transmit over Ethernet or a ITS-DX4020-G to transmit over cellular. You
can use a C900V2 to convert analog signals to Ethernet for transmission to a D6600/D6100i
receiver.
Bosch Security Systems, Inc.
use the optional firmware upgrade key to upgrade the firmware. Lift the control panel
faceplate cover to access the port to insert the upgrade key and read the instructions
located on the back of the faceplate.
obtain the firmware update file from Bosch and, using the RPS Firmware Update Wizard,
connect to the panel and send the new version to the control panel (local user
authorization may be required). Always re-test your system when the firmware version
has been changed.
Quick Reference Guide
Frequently Asked Questions | en
2014.05 | 05 | F.01U.265.463
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