Chapter 11; Troubleshooting; Problems Starting Up The Prestige; Table 11-1 Troubleshooting The Start-Up Of Your Prestige - ZyXEL Communications Prestige 641 User Manual

11.1 Problems Starting Up the Prestige

Table 11-1 Troubleshooting the Start-Up of your Prestige

Problem
None of the LEDs are on when
you power on the Prestige
Cannot access the Prestige via
the console port.

Troubleshooting

Prestige 641 ADSL Internet Access Router
This chapter covers the potential problems you may
run into and the possible remedies. After each
problem description, some instructions are provided
to help you to diagnose and to solve the problem.
Corrective Action
Check the connection between the AC adapter and the Prestige.
If the error persists, you may have a hardware problem. In this case
you should contact technical support.
1.Check to see if the Prestige is connected to your computer's serial
port.
2. Check to see if the
communications program is
configured correctly. The
communications software should
be configured as follows:

Chapter 11

Troubleshooting
VT100 terminal emulation
9600 bps
No parity, 8 Data bits, 1 Stop bit.
11-1