Printing Problems; Jammed Pages Are Not Reprinted; Print Jobs Do Not Print - Lexmark MB3442 User Manual

Troubleshoot a problem
Action
Step 2
a
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?

Jammed pages are not reprinted

Action
a
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b
In the Jam Recovery menu, select On or Auto.
c
Print the document.
Are the jammed pages reprinted?

Printing problems

Print jobs do not print

Action
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
Yes No
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
155
customer