Troubleshoot a problem
Error codes
241.05, 241.82, 241.83, 241.84, 241.91,
242.05, 242.06, 242.21, 242.22,
242.25, 242.26, 242.31, 242.32,
242.33, 242.35, 242.36, 242.43,
242.45, 242.70, 242.72, 242.91,
242.92, 242.93, 242.95, 243.31,
243.32, 243.35, 243.36, 243.41,
243.42, 243.43, 243.45, 243.70,
243.71, 243.72, 243.73, 243.74,
243.75, 243.76, 243.80, 243.81,
243.82, 243.83, 243.84, 243.85,
243.86, 243.91, 243.92, 243.93,
243.95, 243.96, 243.97, 244.45,
244.46, 244.70, 244.71, 244.72,
244.73, 244.74, 244.75, 244.76,
244.80, 244.81, 244.82, 244.83,
244.84 244.85, 244.86, 244.91,
244.92, 244.93, 244.95, 244.96,
244.97
242.05
251.xx
200.16, 241.8y
280.11, 280.13, 280.15, 280.91, 280.93,
280.95, 284.11, 284.13, 284.15, 284.91,
284.93, 284.95, 295.01, 680.10,
680.20, 680.40
Printing problems
Print quality is poor
Blank or white pages
Error message
Paper jam, [jam header].
[xxx.yy]
Paper jam, [jam header].
[xxx.yy]
Paper jam, [jam header].
[xxx.yy]
Paper loading error, [jam
header]. [xxx.yy]
Scanner jam. [xxx.yy]
Solution
For more information, see
in trays" on page
282.
For more information, see
in the multipurpose feeder" on
page
284.
For more information, see
in the manual feeder" on page
For more information, see
in trays" on page
282.
For more information, see
in the automatic document feeder"
on page
278.
247
"Paper jam
"Paper jam
"Paper jam
283.
"Paper jam
"Paper jam