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TOUCH 2 WITH GO – Black Screen related issues
First Checks:
1- If the screen becomes black every time after putting the reverse gear, plug another
camera and see if it works, it may be an hardware issue
Symptoms:
1-
Display blacks out at low speed (front camera On) while using hands free
2-
Black screen appears after On/Off cycle while USB is plugged in
3-
Display blacks out after ending phone call while shifting out of reverse
1- Display blacks out at low speed (front camera On) while using hands free
Phenomenon description:
When driving at low speed (front camera on) and using hands free the screen of the DA
blacks out and the Display Audio becomes not responsive (push buttons don't work).
Recovery is only possible after Ignition cycle.
Supplier: Harman / DA: Panasonic
This phenomenon can occur on Extension Box software lower than mentioned in below table.
The problem has been resolved as from the software version shown below table or higher.
Minimum Required Software Version: 6.9.0
How to fix:
Install latest released Extension Box Software. (See hyperlink on the bottom of the page)
Top page
How to access the Service Menu
How to check DTC codes
How to Identify T2wG and Device
How to access the Repair Manual
How to install latest softwares
ID
NG Techdoc
Unknown issue
DA
DA & Ext. Box
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