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TOUCH 2 WITH GO – USB related issues
Symptoms:
1-
Media screen displays that the USB media is loading (No USB device inserted)
2-
The last played music track is not retained when playing music
3-
Playback of music on USB media stops a few minutes after ignition on
4-
Track up / down function is not working during music playback from a USB
medium
1- Media screen displays that the USB media is loading (No USB device inserted)
Phenomenon description:
The screen of the navigation system shows USB loading almost every time the car is started,
despite there is no USB plugged in.
The following sequence of events leads to the above mentioned phenomenon:
1) The Audio screen is set to "FM" or "AM"
2) The vehicle is shifted to reverse. This activates the rear camera.
3) Then, ignition "OFF" is done before shifting out of reverse.
Then, at every next ignition "ON" cycle with either the gear in reverse, neutral or in first the
screen "USB loading" is shown (although no USB is attached).
Supplier: Harman
This phenomenon can occur on Extension Box software lower than mentioned in below table.
The problem has been resolved as from the software version shown below table or higher.
Minimum Required Software Version: 6.8.1
How to fix:
Install latest released Extension Box Software. (See hyperlink on the bottom of the page)
Top page
How to access the Service Menu
How to check DTC codes
How to Identify T2wG and Device
How to access the Repair Manual
How to install latest softwares
ID
NG Techdoc
Unknown issue
DA
DA & Ext. Box
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