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TOUCH 2 WITH GO – Phone Control related issues
First Checks:
a- Reboot the phone and pair it again
How to check the phone is paired with the right functions
1-
How to check the Touch 2 has access to the phone information
2-
How to check the phone compatibility with the Touch 2 Bluetooth
3-
Symptoms:
1-
The phone can't be controlled from the touch screen
1- The phone can't be controlled from the touch screen
Phenomenon description:
After upgrading Touch2 with go software from version 3.3.0 to Touch2 with go version
4.2.1, the mobile phone cannot longer be controlled from the touch screen in the vehicle.
Supplier: Harman
This phenomenon can occur on Extension Box software lower than mentioned in below table.
The problem has been resolved as from the software version shown below table or higher.
Minimum Required Software Version: 4.3.0
How to fix:
Install latest released Extension Box Software. (See hyperlink on the bottom of the page)
Top page
How to access the Service Menu
How to check DTC codes
How to Identify T2wG and Device
How to access the Repair Manual
How to install latest softwares
ID
NG Techdoc
Unknown issue
DA
DA & Ext. Box
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