Index - Toshiba Strata CS User Manual

I
NDEX
Symbols
# (with a call on hold to get a dial tone)
* (bypass greeting and record message)
,
* commands (table)
A-2
** (put call on/off hold from an outside line)
**3 (disconnect call from an outside line)
*11 (enter account codes)
*96 (log off from remote dial-in)
,CSV file
importing and exporting
A
, ,
access codes
3-2 11-4
account codes
entering when placing calls
,
entering with *11
4-9
Act!, importing contacts from
,
active greeting
12-17
,
alternate
2-3
,
changing
2-4
,
overview
2-3
,
recording
2-3
,
active settings
8-10
,
and personal status
,
changing
8-10
,
defined
8-10
Advanced button on view bar
agent
handling queue calls
,
in call center
17-2
overflow, in call center
signing in at another extension
,
taking breaks
17-4
answering
another ringing phone in your workgroup
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
,
4-9
,
5-6
,
A-3
,
,
6-3
,
4-9
,
6-3
,
7-23
,
3-3
,
15-3
8-10
,
7-8
,
17-5
,
17-2
,
17-4
,
4-4
calls with call announcing
calls with call waiting
parked calls
TeleVantage calls at a remote phone
associating
6-4
call from "Unknown" with a contact
call or message with a contact
contact with an incoming call number
audio controls
audio recordings
grab-and-hold greetings
importing and exporting
using the controls
voice titles
B
blind transfer, defined
broadcasting a voice message to several users
business hours
choosing for e-mail notification
templates
button
,
import
ringing bell, in taskbar
system tray button for new messages
buttons
active routing list
audio controls
call forwarding button in status bar
Custom Hours button
,
Flash
4-2
Flash, also known as Link or Call Wait
importing and exporting voice files
left-most button creates a new item
muting without a mute button
on view bar
,
4-2
,
4-3
,
10-12
,
,
7-22
,
2-4
,
7-23
,
7-22
,
2-2
,
10-9
,
12-8
7-23
,
10-14
,
14-9
,
7-22
,
12-9
,
,
7-8
,
6-4
,
13-6
15-10
,
10-11
,
12-12
,
12-7
,
12-4
,
14-6
,
4-2
,
7-23
,
7-7
10-13
I-1