C
16. U
C
HAPTER
SING
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
To have the call rule activate on a daily or weekly basis
1.
Click
Custom Hours
2.
Check the days for which you want to set custom hours.
3.
Replace the default times with the hours you want, next to the selected
days. The call rule will be active during these hours.
4.
Click
. The call rule will be active during the days and times
OK
specified.
To have the call rule activate on an individual date
1.
Click
Custom Hours
2.
Click
. The Custom Date dialog box opens.
Add
3.
Enter a
Custom Date
4.
To schedule this rule for the whole day, accept the default of
Select
Partial day
R
ALL
ULES
. The Custom Hours dialog box opens.
, and then click the Holidays tab.
in the format mm/dd/yyyy.
if you want to set specific hours.
.
All day
16-7