Toshiba Strata CS User Manual page 93

C 8. U P
HAPTER SING ERSONAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
For more information about greetings, see "Managing greetings" on
page 12-15.
If this is a call center personal status, the
n
modified. If you are not an agent in a call center queue, this field does
not appear.
For
Taking calls
n
not when a call arrives. When you set this field to
directly to the final action on your routing list (by default, your voice
mail).
Select the
Routing List
n
personal status.
To create a new routing list, click
n
To edit a routing list in the list, select it, and then press ALT while
n
clicking
For more information about routing lists, see "Using routing lists" on
page 14-7.
To make sure that all incoming callers hear the greeting specified
n
here when they reach your voice mail, check
use Standard routing list
causes all incoming calls to follow your Standard routing list.
Note:
Checking this box is equivalent to choosing Tools > Ignore
Call Rules whenever this personal status is in effect.
With the box unchecked, your call rules might cause some callers to
hear greetings or follow routing lists other than the ones specified
here.
5. Check the box at the bottom of the dialog box if you want a dialog box
to open automatically whenever you select this personal status. Doing
this lets you quickly change preferences that you frequently modify.
Checking this box is helpful to you for those personal statuses whose
greetings or forwarding locations you customize on a regular basis. For
example, whenever you select the Out of the Office personal status, the
dialog box opens and you can specify a different call forwarding
location.
6.
Click to save the new personal status.
OK
S
TATUS
Queue Calls
, specify whether you want your telephone to ring or
that your calls use when you select this
.
. Doing this disables your call rules and
field cannot be
, all calls are sent
No
.
Ignore call rules and
8-9