Adding The Calls Pane To Any Open View - Toshiba Strata CS User Manual

Adding the Calls pane to any open view

C 7. U
HAPTER SING THE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
The Strata CS Client Views
Extensions
Call Log
Greetings
Routing Lists
Personal Status
Call Rules
Workgroups
Queue Monitor
The Calls pane contains the same information that appears in the Call Monitor
view. You can display the Calls pane in any Client view and see and act on your
incoming calls.
To add the Calls pane to a view, do the following:
S CS C
TRATA LIENT
View all Strata CS extensions, their
personal statuses, and who is on the
phone now. See Chapter .9.
View a record of all your phone calls and
perform other actions. See Chapter 13.
Advanced
Record your voice-mail greetings and
change the active greeting. See
Chapter 12.
Set up "follow me" call forwarding and
direct calls to workgroups or other
extensions. See Chapter 14.
Set up a personal status (a group of
several settings) that indicates your
availability and location to others.
Personal statuses also govern the
greetings used, the routing lists used, and
whether your phone does or does not
ring. See Chapter 8.
Set up custom call handling for individual
callers or for specific dates or times. See
Chapter 16.
Define groups of users and contacts for
common call-handling purposes and for
quick access when transferring calls. See
Chapter 15.
View up-to-date statistics for call center
queues. Available only for call center
agents with permission to use it.
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