Avaya S8400 Installing And Configuring page 75

Troubleshooting the configuration of the media server hardware (continued)
Problem
Cannot access the
media server
remotely
The LED display on
SIPI is flashing
Cannot access the
SIPI for static
addressing
No "V" shows on the
SIPI LED
The "V" on the SIPI
LED is not filled in
The system
generates an alarm
when first connect to
SIPI
Installing and Configuring the Avaya S8400 Media Server
Troubleshooting the configuration of the media server hardware
Possible solution
Ensure that in the LAN security settings "input to server" is
●
checked for SSH (Linux commands), https (Web access), and
def-sat (SAT commands access). Change the LAN security
settings on the Web interface with a direct connection to the
media server.
An IP address is not assigned to the SIPI LED (static IP
●
addressing).
Ensure that you are plugged into the Services (top) port on the
●
SIPI.
Ensure that the ARP cache is cleared on the Services laptop
●
computer. In an MS-DOS command window, type arp -d
192.11.13.6 and press Enter.
The SIPI is not connected to the Ethernet switch or the network.
●
Connect a cross-over cable between the RJ45 SIPI adapter and
Eth-A on the S8400 adapter, or connectcable to the bottom port
on the faceplate and to the Ethernet switch or the customer
network.
●
An IP address is not assigned to the SIPI.
●
The SIPI is not administered.
●
The SIPI does not have the current firmware. Upgrade the
●
firmware.
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February 2007