Problems With The Lan Led; Problems With The Lan Interface; Table 115 Troubleshooting The Lan Led; Table 116 Troubleshooting The Lan Interface - Nortel BSR252 Configuration - Basics

412 Appendix A Troubleshooting

Problems with the LAN LED

Table 115 Troubleshooting the LAN LED

Problem
The LAN LEDs do not
turn on.

Problems with the LAN interface

Table 116 Troubleshooting the LAN interface

Problem
I cannot access the
Business Secure
Router from the LAN.
I cannot ping any
computer on the LAN.
NN47923-500
Corrective Action
Check your Ethernet cable connections.
Check for faulty Ethernet cables.
Make sure the Ethernet Card in your computer is working properly.
Corrective Action
Check your Ethernet cable type and connections. For LAN connection instructions
see Nortel Business Secure Router 252 - Fundamentals (NN47923-301).
Make sure the Ethernet adapter is installed in the computer and functioning
properly.
Check the 10M/100M LAN LEDs on the front panel. If they are all off, check the
cables between your Business Secure Router and hub or the computer.
Verify that the IP address and the subnet mask of the Business Secure Router and
the computers are on the same subnet.