Making An Emergency Call; Redialing A Number - Avaya 9600 Series Instruction Manual

Operation
4. Dial the extension from one of the following:
• Contacts
• Recents
• The dial pad

Making an emergency call

About this task
If your administrator configured emergency calling for your phone, the Phone screen displays the
Emerg softkey to dial a preset emergency services number.
Note:
You can make an emergency call when your phone is logged out only if your administrator
configured this feature for you. You can also make an emergency call when you lock your
phone.
Important:
During phone failover, when the phone switches between system servers due to a system
failure, the Emerg softkey might not be available until your phone connects to an alternate
server. This process might take a few seconds.
Procedure
1. On the Phone screen, press Emerg.
2. Press Yes when the phone displays a prompt.
Some call servers call back to confirm the emergency status. The phone automatically
answers the incoming call on the speaker by going off-hook.
3. To end the emergency call, press End Call.

Redialing a number

Procedure
1. From the Phone screen, press Redial.
The phone redials the last number or a list of the most recent numbers that you have
dialed appears from which you can select a number to redial.
Note:
The phone clears the last number dialed and redial list if you clear the Outgoing Call
Log. Also, the redial softkey disappears.
2. If you are working with a redial list, scroll to the number to call and press Call or OK or
press the corresponding line key (LED).
October 2019 Using Avaya 9601 IP Deskphone SIP
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