Avaya J169 Installing And Administering page 189

Message
Discover
aaa.bbb.ccc.ddd
Discovering...
EEPROM error,
repair required
Emergency Option
Extension in Use
Extension in
use: <NNNN>
Press continue
to take over
this extension
Login|Continue
Finding
router...
Gatekeeper Error
Gateway Error
May 2018
Cause/Resolution
Renew or Rebind message with a Status Code option containing a status-code
value other than 0 that indicates Success or 5 which indicates UseMulticast.
RESOLUTION: In the first case, DHCPv6 will be restarted. If this message is the
result of a status-code value other than 1 or 5, IPADDV6 will be set to null; if
dual-stack operation is enabled the phone will also cease use of its IPv4 address
and IPADD will be set to null, and DHCP operation will proceed.
CAUSE: The phone is attempting to find Communication Manager.
RESOLUTION: Long display of this message implies failure of the
Communication Manager server or a network problem that an administrator must
fix. The administrator must ensure that there is network connectivity to
Communication Manager, user extension is defined, and the Communication
Manager server is up.
CAUSE: The phone is attempting to find a Communication Manager.
RESOLUTION: Long display of this message implies failure of the
Communication Manager server or a network problem that an administrator must
fix. The administrator must ensure that there is network connectivity to
Communication Manager, user extension is defined, and the Communication
Manager server is up. The user can also press the RESET button for the phone
to reboot, but this will erase the stored credentials.
CAUSE: Application file was not downloaded or saved correctly.
RESOLUTION: The phone automatically resets and attempts to re-initialize.
CAUSE: Incompatible emergency option.
RESOLUTION: This must not happen. Contact Avaya support.
CAUSE: The call server detects an extension conflict with an existing set or
Softphone.
RESOLUTION: By pressing Continue, you can force the current phone to
register and thereby disconnect the other user. When Login is selected instead,
the phone re-prompts for entry of a different extension and password.
CAUSE: This phone is proceeding through boot-up.
RESOLUTION: Allow the phone to continue.
CAUSE: The gatekeeper rejects the registration attempt for an unspecified
reason.
RESOLUTION: Review gatekeeper and call server administrations, including IP
network parameters.
CAUSE: DEFINITY Release 8.4 does not have an H.323 station extension for
this phone.
RESOLUTION: On the station administration screen, ensure the DCP set being
aliased for this IP phone has an H.323 station extension administered, in
accordance with switch administration instructions. Since the IP phones are not
Installing and Administering Avaya J169/J179 IP Phone H.323
Comments on this document? infodev@avaya.com
Installation error and status messages
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