Troubleshooting Fdn Connectivity; Updating Antivirus And Attack Definitions - Fortinet FortiGate Series Administration Manual

Troubleshooting FDN connectivity

Troubleshooting FDN connectivity

Updating antivirus and attack definitions

328
Account ID
To launch the service
portal, please click here
To configure FortiGuard
Analysis Service options,
please click here
To purge logs older than n
months, please click here
If your FortiGate unit is unable to connect to the FDN, check your configuration. For
example, you may need to add routes to the FortiGate routing table or configure your
network to allow the FortiGate unit to use HTTPS on port 443 to connect to the Internet.
You might have to connect to an override FortiGuard server to receive updates. For more
information, see "To add an override server" on page
your configuration to make sure you can connect to the override FortiGuard server from
the FortiGate unit.
Push updates might be unavailable if:
• you have not registered the FortiGate unit (go to
instructions on the web site if you have not already registered your FortiGate unit)
• there is a NAT device installed between the FortiGate unit and the FDN (see
push updates through a NAT device" on page
• your FortiGate unit connects to the Internet using a proxy server (see
scheduled updates through a proxy server" on page
Use the following procedures to configure the FortiGate unit to connect to the FDN to
update the antivirus (including grayware) definitions and IPS attack definitions.
Note: Updating antivirus and IPS attack definitions can cause a very short disruption in
traffic scanning while the FortiGate unit applies the new signature definitions. Fortinet
recommends scheduling updates when traffic is light to minimize disruption.
To make sure the FortiGate unit can connect to the FDN
1 Go to System > Status and select Change on the System Time line in the System
Information section.
Verify that the time zone is set correctly, corresponding to the region where your
FortiGate unit is located.
Enter the name for the Analysis & Management Service that identifies
the account.
The account ID that you entered in the Account ID field when
registering is used in this field.
Select to go directly to the FortiGuard Analysis & Management Service
portal web site to view logs or configuration. You can also select this to
register your FortiGate unit with the FortiGuard Analysis &
Management Service.
Select the link please click here to configure and enable logging to the
FortiGuard Analysis & Management server. The link redirects you to
Log&Report > Log Config > Log Setting.
This appears only after registering for the service.
Select the number of months from the list that will remove those logs
from the FortiGuard Analysis & Management server and select the link
please click here. For example, if you select 2 months, the logs from
the past two months will be removed from the server.
You can also use this option to remove logs that may appear on a
current report.
This appears only after logging is enabled and log messages are sent
to the FortiGuard Analysis server.
331)
FortiGate Version 4.0 MR1 Administration Guide
System Maintenance
329. If this is not successful, check
Product Registration and follow the
"To enable
330).
01-410-89802-20090903
http://docs.fortinet.com/
"Enabling
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