Troubleshooting; Fortigate-5001Sx Does Not Startup - Fortinet FortiGate FortiGate-5001SX Security System Manual

Hardware installation
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Troubleshooting

FortiGate-5001SX does not startup

FortiGate-5001SX Security System Guide
01-30000-0380-20070201
Turn both extraction levers to their fully-closed positions.
Alignment Pin
Close
Left Extraction
Lever
Fully tighten the left extraction lever locking screw to lock the left extraction lever.
.
Tighten
Locking Screw
Carefully slide the module completely out of the slot.
This section describes the following troubleshooting topics:
• FortiGate-5001SX does not startup
• FortiGate-5001SX cannot display chassis information
Positioning of FortiGate-5001SX extraction levers, the presence or absence of a
functioning shelf manager, incorrect jumper settings and firmware problems may
all prevent a FortiGate-5001SX module for starting up correctly. This section
describes how to find and fix each of these problems.
All chassis: left extraction lever not contacting power switch
The left extraction lever activates the FortiGate-5001SX module power switch
(Figure 5).
If the left extraction lever is damaged or positioned incorrectly the
FortiGate-5001SX module does not receive power and will not start up. Make sure
the left extraction lever is correctly aligned and fully inserted and make sure the
left extraction lever locking screw is fully tightened. Sometimes you may have to
make small adjustments to the extraction lever to achieve contact with the switch.
Alignment Pin
Left Extraction
Fully Closed
Troubleshooting
Lever
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