Upgrade Problems/Solutions - TabletKiosk Sahara Slate PC i500 User Manual

Upgrade Problems/Solutions

Problem Possible Cause
After upgrading the A RAM module is not
computer's RAM, the seated properly.
system does not boot
up properly
A RAM module is the
wrong specification.
A RAM module is
defective.
After upgrading the A RAM module is not
computer's RAM the seated properly.
system begins to
crash, seemingly at
A RAM module is the
random intervals.
wrong specification.
A RAM module is
defective.
After replacing the The drive is not
HDD the system can- formatted.
not boot into your
Operating System.
The drive is not con-
nected properly.
After replacing a The SATA mode is not
HDD with a SSD the set to AHCI.
system will not rec-
ognize the drive.
128 Chapter 07: Troubleshooting
Solution
Following the instructions in the section
entitled Upgrading Your Memory, try re-
moving and reseating the RAM module.
If reseating the module from the above
step does not solve the problem, the
RAM module could be the wrong type.
Contact your dealer for assistance.
If reseating the module from the above
step does not solve the problem, the
RAM module could be defective. Con-
tact your dealer for assistance.
Following the instructions in the section
entitled Upgrading Your Memory, try re-
moving and reseating the RAM module.
The RAM module could be the wrong
type. Contact your dealer for assistance.
The RAM module could be defective.
Contact your dealer for assistance.
Restart the system with an external
CD/DVD drive attached and insert the
System Installation or Restore Disc that
came with your computer into the drive.
Following the instructions in the section
entitled Upgrading the Hard Disk Drive
(HDD), try reseating the HDD in the bay.
Go into the BIOS and change the SATA
mode in the advanced menu from IDE
to AHCI. See Appendix A: BIOS Setup.