This chapter describes how to locate information and solve some
of the problems you may encounter while using your Sahara
Slate PC i500. If after reading this section, you are still unable
to solve a problem, please check out more online resources
at
www.tabletkiosk.com/support
Authorized Dealer where you purchased your Sahara Slate PC
i500 Tablet PC.
See the section later in this chapter entitled Contacting Your
Dealer for a list of the information you will need to supply in
order to receive the proper support.
Some common hardware problems, possible causes and sug-
gested solutions are presented in the following tables.
Audio Problems/Solutions
Problem
Possible Cause
There is no sound.
The volume is either
muted or turned
down.
No sound is audible
The speakers or the
through externally
headphones are
attached speakers or
either connected
headphones
to the wrong jack
connected to the
or are not securely
Audio Out port on the
plugged in.
left side of the Sahara
Speakers are not
Slate PC.
powered on.
Chapter 07
Troubleshooting
or contact the TabletKiosk
Solution
Use the Windows Volume control icon
in the System Tray (lower right corner
of the Task Bar near the clock) to ad-
just the volume and disable muting.
Make sure to check that the speakers'
or headphone's audio plug is securely
connected to the Audio Out (
on the left side of the Sahara Slate PC.
Make sure the speakers are plugged
in and turned on.
Chapter 07: Troubleshooting
) port
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