Networking Problems/Solutions; Power Problems/Solutions - TabletKiosk Sahara Slate PC i500 User Manual

Networking Problems/Solutions

Problem Possible Cause
Cannot see the Wireless transmitter
network. is turned off.
Cannot connect to LAN Ethernet cable
network. is not plugged in
properly or is bad
Wireless security set-
tings are incorrect.
The computer seems Correct workgroup
to connect, but or domain name is
doesn't see any other not set in computer's
computers. system properties.

Power Problems/Solutions

Problem Possible Cause
The computer is The battery packs
connected to an may be defective.
external power
source but does not
turn on even though
the battery packs are
connected.
The Power/Standby The system has gone
light is off and the into Hibernation
system turns off mode.
when it is left unat-
tended.
The system will not The system has gone
turn on after it turns into Hibernation
off when left unat- mode because it is in
tended. a critical low-battery
condition.
126 Chapter 07: Troubleshooting
Solution
Check the wireless power toggle on
the top of the Tablet to make sure it is
switched on if you are connecting to
the network wirelessly.
Check that the Ethernet cable is prop-
erly plugged into the LAN port. If so and
you still cannot connect, try replacing
the Ethernet cable with a new one.
Make sure that the wireless security set-
tings of your tablet match the settings
of the wireless access point you are
trying to connect to, and that the access
Password (WPA), PIN (Protected Set-up),
or Key (WEP) is correct.
Enter workgroup or domain name in
"Computer Name" tab of the System
Properties panel. Contact your network
administrator if you don't know the
proper name to use.
Solution
Replace the battery packs. Use only bat-
teries recommended for use with the
Sahara Slate PC i500.
Slide the Power toggle switch to the
right and hold for three (3) seconds to
resume.
Connect the Tablet PC to an external
power source.