TabletKiosk Sahara Slate PC i500 User Manual

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User's Guide
Sahara Slate PC® i500
12.1" Tablet PC

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Summary of Contents for TabletKiosk Sahara Slate PC i500

  • Page 1 User’s Guide Sahara Slate PC® i500 12.1” Tablet PC...
  • Page 3 Inside are trademarks of Intel Corporation in the U.S. and other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TabletKiosk is under license. openSUSE and SUSE are trademarks of Novell, Inc.
  • Page 4: Preface

    All rights are reserved. No part of this manual may be reproduced by any mechanical, electronic, or other means in any form without prior written permission of TabletKiosk. If you have any questions regarding the Sahara Slate PC, or the information contained within this manual, please contact TabletKiosk at info@tabletkiosk.com.
  • Page 5: Caution

    When the AC adapter is plugged into an electrical outlet, place the power cord so it will not be stepped on or walked on. Do not place objects over or on the power cord. Use the Sahara Slate PC in a clean, dry, temperature controlled environment.
  • Page 6: Safety Notices For The Power Cord

    Safety Notices for the Power Cord This equipment has a 2 or 3-wire power cord. Replace the power cord if it becomes damaged. Contact your dealer for an exact replacement. In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in Canada, CSA-certified).
  • Page 7 Use only shielded I/O cables to connect I/O devices to this equipment. You are cautioned that any changes or modifications not expressly approved by TabletKiosk could void your authority to use the equipment. b. Regulatory information / Disclaimers This device must be installed and used in strict accordance with the instructions included in the user documentation provided with the product.
  • Page 8 c. For portable devices without a co-location condition (eg. notebook pc) FCC RF Radiation Exposure Statement: 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
  • Page 9: Canada, Industry Canada (Ic)

    Caution: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15–5.25 GHz frequency range. The FCC requires this product to be used indoors for the frequency range of 5.15–5.25 GHz to reduce the potential form harmful interference to co-channel mobile satellite systems.
  • Page 11: Table Of Contents

    Table of Contents Preface Copyright Disclaimer Important Safety Instructions Caution Safety Notices for the Power Cord Notice of FCC Compliance Canada, Industry Canada (IC) European Union CE Marking Declaration Getting Started What’s in the Box Setting Up Your Sahara Slate PC Step 1: Insert the Battery Pack(s) To Remove the Battery Packs Step 2: Connect the Tablet PC to an External Power Source...
  • Page 12 Battery Usage and Care Using the Batteries for the First Time Calibrating the batteries Charging the Batteries Under Typical Conditions Problems Charging the Battery Battery Status Low Battery Warnings About Battery Usage Real Time Clock Battery Storing a Battery Using Your Sahara Slate PC with Microsoft® Windows® 7 Navigating in Windows®...
  • Page 13 Input Panel Options Opening Handwriting Ink to text conversion Insertion Text Completion Advanced Improving Handwriting Recognition Automatic Learning Handedness Using Gestures to Improve Productivity Pen Gestures Navigational Flicks Editing Flicks Customizing Pen Flicks Touch Gestures Enabling and Disabling Multi-Touch Gestures Panning with (or without) Inertia Selecting / Dragging Zooming...
  • Page 14 Turning off BitLocker and Decrypting Your Drive Upgrading Your Sahara Slate PC Before you Begin ANY Upgrade Procedure Upgrading Memory (RAM) Upgrading the Data Storage Drive (HDD or SSD) Using the TabletKiosk Modular Expansion System To attach an expansion module: Troubleshooting Audio Problems/Solutions Battery Problems/Solutions...
  • Page 15 Input and Screen Display Problems/Solutions Upgrade Problems/Solutions USB Problems/Solutions Contacting Your Dealer Recovering Your System Launching System Restore from Within Windows Launching System Restore at System Start up What To Do After a Successful System Reinstall BIOS Set-up Entering the BIOS BIOS Key Mapping Legend Left Side Button Alternate Function Mapping Right Side Button Alternate Function Mapping...
  • Page 16 Data Storage Drives Video Input Panels Wacom® Active Digitizer Projective Capacitive Touch Screen Resistive Touch Screen Display Audio Gigabit Ethernet (LAN) WiFi Wireless Bluetooth Wireless TPM Security Fingerprint Reader I/O Ports Weight Measurements Case Color LED Indicators Function Buttons (Left) Function Buttons (Right) Control Switches (Top) AC Adapter...
  • Page 17 This page intentionally left blank. Table of Contents...
  • Page 19: Getting Started

    What’s in the Box Your Sahara Slate PC i500 should come securely packaged in its shipping container along with the items listed below. Contact your dealer immediately if you find that anything is missing or damaged.
  • Page 20: Setting Up Your Sahara Slate Pc

    8. Stylus Pen (may not be included with certain touch only configurations) Setting Up Your Sahara Slate PC Please read the following steps to begin using your new Tablet PC as quickly and easily as possible. 1. Insert the Battery Pack(s) 2.
  • Page 21: To Remove The Battery Packs

    Slide the battery-locking tab (the tab closest to the top of the tablet) up to the “locked” ( ) position. Once the locking tab clicks into position, the battery should be securely seated. Slide the locking tab on the battery to the locked position to keep the battery secured in the bay.
  • Page 22: Step 2: Connect The Tablet Pc To An External Power Source

    The batteries on the Sahara Slate PC i500 are hot swappable. This means you can change out discharged batteries for spare, charged batteries without first having to power off the system. Note, however, that the Sahara Slate PC does not have a short- term internal battery.
  • Page 23: Step 4: Powering On The Sahara Slate Pc

    to the Internet and/or a corporate LAN using a wired connection as opposed to wirelessly, connect the external peripheral or cable now. See the chapter entitled Touring Your Sahara Slate PC, to identify which ports to use. Step 4: Powering on the Sahara Slate PC Locate the three power switches on the top of the Tablet PC.
  • Page 24: Touch Screen

    fingers or a stylus pen. Navigating with a touch screen is dif- ferent from navigating with a mouse, while using a stylus pen in Active Digitizer mode on the Sahara Slate PC i500 is actually quite similar to navigating with a mouse.
  • Page 25: Active Digitizer (Pen)

    Active Digitizer (pen) Using the Sahara Slate PC in Active Digitizer mode is similar to navigating with a mouse. If your Sahara Slate PC i500 came with a dual mode screen, it will also have come with a special stylus pen that you will use to interact with the digitizer panel.
  • Page 26 TIP: When trying to select or activate something on the screen with the stylus pen, pay attention to the position of the pointer icon instead of the tip of the pen. Tapping lightly on the screen with the tip of the stylus will perform a standard left mouse button click.
  • Page 27 This page intentionally left blank. Chapter 01: Getting Started...
  • Page 29: Touring The Sahara Slate Pc

    Chapter 02 Touring the Sahara Slate PC The Sahara Slate PC i500 includes a number of physical charac- teristics designed to enhance user productivity. Take a moment to familiarize yourself with the controls and Input/ Output (I/O) ports on the faces and sides of the computer. Understanding the layout of the system will help you use your Sahara Slate PC more effectively while in the field or on the go.
  • Page 30: Front View

    Front View 1. Data Drive Activity and Battery Status LEDs Blinks when internal HDD / SSD reads or writes data Charging status of battery 1: green = 100% charged, orange = charging, blinking = battery low (<10%) Charging status of battery 2: green = 100% charged, orange = charging, blinking = battery low (<10%) 2.
  • Page 31: Back View

    Back View & 1. TabletKiosk Expansion Module Port Remove cover to install modular expansion modules 2. System Ventilation Port 3. RAM Modules Door covers two (2) SODIMM slots 4. Docking Connector Port For use with both i500 and i400 compatible docking plates and docking cradles 5.
  • Page 32: Left View

    Left View @ # $ ^ & * ( 1. Carrying Strap Bracket Attachment Port Used with optional shoulder strap or system handle 2. DisplayPort++ Digital Video Out High resolution (up to 2560x1600) digital out with optional embedded LPCM audio. Used for mirroring or extended desktops.
  • Page 33: Right View

    Right View 1. Battery Bay Two (2) with Lithium Ion Battery Pack 2. Function Buttons R1: Top Button turns on/off touch screen R2: User Programmable, [Enter] key in BIOS/DOS mode R3: User Programmable, [F10] key in BIOS/DOS mode R4: User Programmable, [Esc] key in BIOS/DOS mode 3.
  • Page 34: Top View

    Top View # $ % 1. TabletKiosk Modular Expansion Port Remove cover to install modular expansion modules 2. System Ventilation Fan exhaust port for expelling hot air from the interior of the Tablet PC. Do not block to help prevent over heating.
  • Page 35: Bottom View

    Bottom View 1. Docking Cradle Stabilizing Groove Used to help secure the Sahara Slate PC in its docking cradle. 2. System Ventilation Intake Port Fan intake port for sucking cool air into the interior of the Tablet PC. Do not block to help prevent over heating. Chapter 02: Touring the Sahara Slate PC...
  • Page 37: Battery Usage And Care

    Chapter 03 Battery Usage and Care Sahara Slate PC i500 Tablet PCs features two (2) Lithium-Ion batteries that are user replaceable, rechargeable and also hot swappable. This means that you can remove a discharged bat- tery and replace it with a fully charged battery without putting the computer into hibernation mode, or fully powering it off, to...
  • Page 38: Using The Batteries For The First Time

    Before using the Tablet PC on battery power for the first time, the batteries should be fully charged. On the front of the Sahara Slate PC are two battery status indica- tors just above the TabletKiosk logo. These indicators will track the charging status of the two Lithium-Ion battery packs...
  • Page 39 1. To enter the BIOS, power on or restart your Sahara Slate PC and press the L2 (Screen Rotation) button as soon as you see the TabletKiosk logo. 2. Once in the BIOS, use the L3 button to navigate over to the Advanced menu screen.
  • Page 40: Charging The Batteries Under Typical Conditions

    NOTE: This procedure will take a while as the system will discharge the batteries and then charge them again. Make sure you have some time before performing this routine. This routine might be better run at the end of the day. If you are still having problems, contact your dealer and arrange for replacements.
  • Page 41: Battery Status

    used in your computer or being exposed to an overly hot environment, the battery may not charge when you connect the computer to an electrical outlet. If this occurs, disconnect the computer from the electrical outlet and allow it and the battery to cool to room temperature. Then reconnect the computer to an electrical outlet to continue charging the battery.
  • Page 42: Real Time Clock Battery

    IMPORTANT: To avoid damage, only use TabletKiosk replacement batteries. To prevent loss of data, do not remove both battery packs at the same time while the system is powered on unless attached to an external power source. Also, be sure to check the status of each battery before removing it.
  • Page 43 For optimal longevity of the battery packs, it is important to periodically charge them in order to keep their electrons mov- ing. Even charging the batteries for ten to fifteen minutes every 60 - 90 days should be sufficient to keep the batteries in good condition.
  • Page 45: Navigating In Windows® 7 On A Tablet Pc

    Chapter 04 Using Your Sahara Slate PC with Microsoft® Windows® 7 Tablet PCs are nothing new to Microsoft. Since Windows® XP Tablet PC Edition, Windows has supported pen based comput- ing. A few years later, Windows Vista™ added support for touch while considerably improving pen interaction.
  • Page 46 When using the stylus pen, hold it as if you were writing with a standard pen. When using a Sahara Slate PC model that includes a digitizer, simply moving the tip of the stylus a few millimeters above the screen will automatically activate the panel. Without touching the screen, move the stylus around and watch how the pointer (shaped like a diamond instead of a traditional mouse arrow) follows the pen just as if you were moving a mouse.
  • Page 47: Selecting Multiple Items

    Selecting Multiple Items Windows® 7 is well aware of how you manipulate items on your computer with a mouse and how selecting multiple items, for such actions as moving or copying, might be a bit more chal- lenging when using a stylus pen or you fingers. That is why Windows®...
  • Page 48: Enabling, Disabling And Adjusting Touch Screen Features

    In order to calibrate the capacitive touch screen: 1. Tap on “START Control Panels Hardware and Sound Tablet PC Settings” 2. From the “Display” tab, tap on the “Calibrate...” button. 3. If your Sahara Slate PC only has a capacitive touch screen, you should see the Calibration screen.
  • Page 49: Enabling And Disabling Touch Input

    The first time you calibrate your screen you will have to tap on 16 target points. Afterward you will only have 4 target points. Enabling and Disabling Touch Input To disable touch input in Windows, uncheck “Use your finger as an input device”.
  • Page 50: Using The Touch Pointer

    If you find you are often double-tapping when you don’t mean to, adjust the Speed slider toward “Fast” and the Spatial slider toward “Small”. Double-tap on the picture of the door to test your new settings. Adjust the sliders until you can comfortably open and close the door.
  • Page 51: Panning Gesture Settings

    The “Advanced Options...” button opens a panel that allows the positioning (relative to the pointer arrow), appearance and velocity behavior of the Touch Pointer to be adjusted. Panning Gesture Settings Windows allows you to move— or pan—around in a document or window simply by placing two fingers on the screen and then sliding them around.
  • Page 52: Resistive Touch Screen Calibration

    the object ceases to exert its affect. Windows inertia functions the same way and can be controlled or even disabled altogether. Unchecking the box “Enable inertia after a pan gesture” will disable inertia altogether and only allow panning within a docu- ment or window to occur while your finger is in contact with the screen and in motion.
  • Page 53: Calibrating The Resistive Touch Screen

    Calibrating the Resistive Touch Screen If the pointer isn’t properly following the touch of your stylus or finger, you might need to calibrate the touch screen. 1. Open the PenMount control panel and, in the “Device” tab, tap on the “PenMount 6000 USB” icon and then tap “Config- ure”.
  • Page 54: Draw Test

    Touch each of the red squares that appear on- screen to calibrate the touch screen. Remember to hold your finger or stylus down on the square until it tells you to release. 4. When the calibration is complete, you can test the screen accuracy by either tapping around the screen, or using the “Draw”...
  • Page 55: Edge Compensation

    Tapping on the “Draw” button will open the Drawing Test. Tap on the “Menu” button during the test to display a grid overlay, display the point coordinates of where the screen is touched, or to clear the screen so you can start over. Edge Compensation The edge compensation sliders are used to adjust...
  • Page 56: Configuring And Calibrating The Digitizer

    Configuring and Calibrating the Digitizer The Electromagnetic Active Digitizer by Wacom® is the highest resolution input panel available on the Sahara Slate PC. In order to switch to it, all you need to do is bring the tip of the stylus pen to within about 10mm of the screen’s surface and it will automatically activate.
  • Page 57 DUAL MODE SCREEN NOTE: If you have a dual mode system that also has a touch screen, a dialog box will ap- pear that asks you whether you want to calibrate for pen or touch. Select “Pen Input” and the digitizer calibration screen will appear.
  • Page 58: Pen Actions

    current calibration settings, or tap “Try again” and repeat the calibration. Pen Actions In the “Pen and Touch” control panel on the “Pen Options” tab is a table that lists the pen actions and their equivalent mouse actions, similar to the table at the beginning of this chapter.
  • Page 59: Press And Hold

    If you find you are often double-tapping when you don’t mean to, adjust the Speed slider toward “Fast” and the Spatial slider toward “Small”. Double-tap on the picture of the door to test your new settings. You can continue to adjust the sliders until you feel comfortable opening and closing the door.
  • Page 60: Pen Configuration

    Pen Configuration Using the Pen Tablet Properties control panel, you can adjust: How hard you must press the eraser and pen tip to adjust the width of the lines they draw and erase (this is known as pressure sensitivity) What action the pen but- ton performs (if your stylus...
  • Page 61: Adding A Command To The Menu

    The “Add” dropdown menu lets you select keystroke commands or program shortcuts to add to the Pen Pop-up Menu. In order to invoke it, remember to set the pen button to “Pop-up Menu”. Adding a command to the menu 1. Tap on the “Add” drop down menu and select “Keystrokes...”...
  • Page 62: Adding A Program Short-Cut To The Menu

    4. Repeat as many combina- tions as you like and then go to the “Pop-up Items” field and drag them into the order you would like them to display in the menu. Adding a Program Short-Cut to the menu 1. Tap on the “Add” drop down menu and select “Open/Run...”...
  • Page 63: Entering Text With The Tablet Pc Input Panel

    Entering Text with the Tablet PC Input Panel Complementing Microsoft’s Digital Inking handwriting recogni- tion technology is a special application called the Tablet PC Input Panel that accepts, and then converts handwriting into text, as well as provides a compact and convenient on-screen keyboard. Typically the Input Panel sits docked just off...
  • Page 64: Writing Pad

    fingers don’t typically work well for inking. If your Sahara Slate PC i500 doesn’t have an Active Digitizer, or the Input Panel isn’t docked on the side of the screen and you want to be able to display it: 1.
  • Page 65: Tools Menu

    After you have entered some text, the “Insert” button will appear on the bottom of the panel that will allow you to place the text into your document. Tools Menu To switch between word- by-word and character- by-character modes, tap on the “Tools”...
  • Page 66: On-Screen Keyboard

    Input Panel just to the left of the “Close” button. Tapping on this bar opens a panel with buttons that, when clicked on, illustrate how to accomplish a particular editing action. The “Help” button in the title bar houses a panel containing additional buttons that demonstrate how to perform the different editing gestures in the Writing Pad.
  • Page 67: Tools Menu

    Tools Menu The Tools menu on the keyboard allows you to switch between the standard and expanded keyboard modes, dock or float the keyboard, and open the Input Panels’ “Options” menu. Addition- ally, you can get more information about using the Input Panels by tapping on the “Help topics”...
  • Page 68: Ink To Text Conversion

    Ink to text conversion This tab has options for adjusting when the Input Panel will automatically convert your handwriting to text as you are writing. The “Distance from Ink” slider determines how far away your stylus must move from the text you are writing before converting the text, while the “Length of pause”...
  • Page 69: Text Completion

    Text Completion This tab allows you to turn off and on AutoComplete and Predic- tive text options. These options work much the same way as they do on smartphones. Advanced This tab lets you change the Password security level, altering the way the Tablet PC Input Panel and the on-screen keyboard displays text and key presses when...
  • Page 70: Automatic Learning

    NOTE: You can also access the Handwriting Personalization application from the START Menu under “All Programs Accessories Tablet PC”. There are two different training utilities: Target specific recognition errors does spot training on letters and numbers that usually account for the most common transla- tion errors.
  • Page 71: Handedness

    matic Learning”. This enables Windows to learn your handwriting on the fly as you write. This feature is enabled by default, so if you are the primary user of your Tablet PC you don’t have to do anything to enable it. If your Sahara Slate PC is going to be used by many different people, you may want to...
  • Page 72: Using Gestures To Improve Productivity

    Using Gestures to Improve Productivity When using Windows® 7 on a standard laptop or desktop PC, many people take advantage of added efficiency provided by keyboard short-cuts. Tablet PC users have another way to improve efficiency while working by using Windows® 7 built-in screen gestures to open applications, close applications, move data between applications, and navigate within applications.
  • Page 73: Editing Flicks

    Editing Flicks In addition to the above flicks, there are four default edit flicks: Flick Direction Action Performed Up Right Copy Down Right Paste Down Left Undo Up Left Delete The four default navigational flicks are The four editing flicks can be enabled enabled in Windows®...
  • Page 74: Customizing Pen Flicks

    3. At the top of the tab there is a check box that should be selected called “Use flicks to perform common actions quickly and easily”. Below it are two option boxes, select “Navigational flicks and editing flicks” to enable both types of flicks.
  • Page 75: Touch Gestures

    down menu or by creating your own custom action. To create a custom action: 1. Choose “(add)” from the specific direction’s drop down menu. 2. At the bottom of the panel are two fields that should now be active. Tap in the top field labeled “Name:”.
  • Page 76: Enabling And Disabling Multi-Touch Gestures

    Standard Windows multi-touch gestures only support capacitive touch screens. Enabling and Disabling Multi-Touch Gestures Many of the most useful gestures built into Windows® 7 require two finger touch. To disable these behaviors, simply uncheck the box “Enable multi- touch gestures and inking”. Panning with (or without) Inertia Panning is similar to scrolling up/down or left/right on a page...
  • Page 77: Two Finger Tap

    document. Alternately, you can place two fingers on the screen and then rotate one finger around the other in either a clockwise or counter clockwise direction. Two Finger Tap Tap two fingers on the screen around where your intended target is the midpoint in order to zoom into that area to perform actions on small objects such as tapping on a text link in a web page.
  • Page 78: Connecting To The Internet

    Connecting to the Internet Your Sahara Slate PC allows you to connect to the Internet in different ways. The ways vary depending on the user’s network- ing environment as well as personal preference and available equipment. This section outlines two of the most common ways: 1.
  • Page 79 Locate the connection type called “Local Area Connection” and tap on it to open its status panel. Tap on the “Properties” button to open the Local Area Connection Properties panel. 6. On the Networking Tab, you’ll see a list box called “This connection uses the following items:”...
  • Page 80: Using Both Dhcp And A Static Ip Address

    If DHCP is used on your network, tap “Obtain an IP address automatically” and “Obtain DNS server address automatically”. Otherwise, enter the correct IP and DNS server addresses by selecting the two options that begin with “Use the following…” If you are unsure of which option to use, contact your network adminis- trator or your Internet...
  • Page 81: Using A Wireless Lan

    2. Tap on the “Alternate Con- figuration” tab and select the “User configured” option. Enter the correct values in the appropriate fields. If you are unsure of which values or options to use, contact your network administrator or the technical support line of your ISP.
  • Page 82: Bluetooth® Wireless Connectivity

    4. If the wireless network you are attempting to connect to is security- enabled, you will see a dialog box requesting a network security key. Enter the proper key and then tap “OK”. Most failures to connect to a wireless network occur because the network security key has been improperly entered.
  • Page 83 3. If the Bluetooth Assistant is not running, tap on “START Programs Bluetooth Add New Connection”. Make sure your Bluetooth device is powered on and in Discoverable mode. 4. The Bluetooth Wizard will search out all Bluetooth devices within range that are set to be discoverable.
  • Page 84 6. The Wizard should com- plete the pairing process and inform you that your device is now paired and available. You will then be returned to the Bluetooth Settings panel where your Bluetooth device will be listed in the window. If there were addi- tional Bluetooth devices discovered by the Wizard,...
  • Page 85: Intel® Graphics And Media Control Panel

    If you have trouble connecting to your Bluetooth device, make sure you completed the above steps in the time period that your device is in pairing mode. If your device exits pairing mode before you can connect, re-enable it and, depending on the state of the connection process, redo any applicable steps.
  • Page 86: Setting Up Your Display(S) Using Wizard Mode

    The first time you launch the control panel, you will be presented with a screen asking you to choose the mode you wish to use. Typically, Basic Mode or Wizard Mode are sufficient to accomplish most tasks. If you do not wish to see this screen again, tap on the “Do not show this dialog again.”...
  • Page 87 2. Choose which display should be the primary display (where the Windows taskbar and desktop icons will reside and where programs will initially open). If you do not have an external monitor attached to the system, you will only be able to select “Built-in Display”.
  • Page 88: Setting Up Your Display(S) Manually

    If you do not see a resolution or refresh setting you would like to use, it is probably because your display device is not communicating that option to the Tablet PC and therefore may not be a compatible option via the DisplayPort or display converter you are using.
  • Page 89: Enabling Multiple Monitor Support

    General Settings allows you to change your display’s properties. Use the Display drop down to choose the display that you wish to change settings. Also, you must be in Advanced Mode to see the Custom Resolutions option under the Display Section. NOTE: If you are connected to a display that requires a Dual-Link DVI connection and does not feature an internal scaler, you should not choose to create a custom resolution that is unsupported by your...
  • Page 90: Enhancing The Display

    After you have chosen your operating mode, select which moni- tor will be the Primary display and which will be the Secondary display. The Primary display will control the resolution of the Windows desktop, house the Windows Taskbar and be the only monitor active when operating in “Single Display”...
  • Page 91: 3D Performance

    damage to the Tablet PC’s graphics accelerator and is therefore not supported. IMPORTANT: If the settings on this panel are not familiar to you, we recommend not creating a custom setting to prevent damaging the graphics chipset or your display. 3D Performance The 3D Performance section is where you can adjust the 3D settings for better 3D performance (higher frame rates) or better...
  • Page 92: System And Display Information

    System and Display Information Options and Support System Information will give you an overview of many important settings related to your system’s CPU, memory, graphics accelerator, Windows and DirectX ver- sions, built-in display and attached display. Control Panel Preferences Options and Support Preferences allows you to control how and where the Intel®...
  • Page 93: Adjusting Audio Playback

    Adjusting Audio Playback The Speakers tab is where you can control the way your Sahara Slate PC plays back audio. Here you can adjust the system volume level, set the default playback device (internal speaker or headphones/external speakers), specify the type of speakers attached to the system, set environmental presets for sound effects, and specify the audio playback format.
  • Page 94: Speaker Configuration

    Speaker Configuration This sub-tab allows you to choose what type of speaker configu- ration is attached to your system. If you do not have any at- tached audio devices, your configuration will default to “Stereo” for the built-in speakers and be grayed out. Press the play button next to the drop down menu to hear a speaker test play.
  • Page 95: Default Audio Format

    bathroom, Auditorium, Concert Hall, etc.). Select an Environment from the drop down menu to hear how it affects playback. To constrain certain sounds from playing back too loudly or too softly compared to the average volume level of the currently playing audio content, put a check in the box entitled Loudness Equalization.
  • Page 96: Adjusting Audio Recording

    Adjusting Audio Recording The Microphone Tab contains controls to adjust the quality of audio recorded by the system via either the built-in digital micro- phone array, or an externally connected sound source. Recording Volume Level The Recording Volume section at the top of the Microphone tab has controls for stereo balance (left and right), input volume levels of the selected recording device, muting and microphone boost.
  • Page 97: Default Format

    Default Format This sub-section is where you can choose the audio recording quality. Use this drop down to set the bit depth, sampling rate and frequency of the audio recorded. The two default choices are for CD quality and DVD quality. Windows Mobility Center Windows 7 includes the Mobility Center which groups together, into one panel many of the most common functions mobile...
  • Page 99: Securing Your Sahara Slate Pc

    Chapter 05 Securing Your Sahara Slate PC Your Sahara Slate PC is equipped with a security enabled BIOS, a Trust Platform Module (TPM) that is TCG v1.2 compliant, and a biometric fingerprint reader that can help you better secure your system and your data from intruders.
  • Page 100: Initializing Tpm

    Tablet PC, while R4 would be the bottom button on the right side. 1. Power on or restart your Sahara Slate PC. 2. As soon as the TabletKiosk logo appears on the screen press the Screen Rotation (L2) button on the left side of the system.
  • Page 101: Taking Ownership Of The Tpm

    Aptio Setup Utility - Copyright (c) 2009 American Megatrends, Inc. Main Advanced Boot Security Save & Exit TPM is OFF TPM Configuration Enables or Disables TPM TPM SUPPORT [Disabled] support. O.S. will not show TPM. Reset of platform is required. Current TPM Status Information TPM SUPPORT OFF Aptio Setup Utility - Copyright (c) 2009 American Megatrends, Inc.
  • Page 102 5. From the window that appears, tap the “Shutdown” button to turn off the system. 6. Power on the Sahara Slate PC. Windows will load to the desktop and a window will appear asking you to create a TPM password. Tap on Auto- matically to have Windows...
  • Page 103 8. Once you have saved your password, tap on the “Initial- ize” button. You will see a message telling you that the TPM is initializing, and after a moment you should see a window When you see this window it means your TPM is initialized stating the and ready to begin helping to protect your data.
  • Page 104: Creating A Windows Password

    To learn more about TPM command blocking and using group policies to configure command blocking, tap on the links at the bottom of the TPM Management Console entitled How do I block TPM commands and How do I configure group policy related to TPM command blocking, or ask your System Administrator.
  • Page 105 3. The Create Your Password window should open and the cur- sor will be in a field labeled “New Password”. Enter your new password. Keep in mind that passwords are case sensitive. TIP: Try and create a password that mixes letters, numbers and at least one special character (! _ $, etc.) to make it more difficult for someone attempting to access your system to guess it.
  • Page 106: Getting Started With The Upek Protector Suite

    After creating your password, if you try and log into Windows but the on-screen keyboard doesn’t appear, tap on the keyboard button located in the lower left This button toggles corner of the login screen. the visibility of the on-screen keyboard Getting Started with the UPEK Protector Suite Now that you have initialized the TPM and created a Windows password, you can begin using your security management...
  • Page 107 NOTE: Place a check in the box labeled “Do not show again” if you do not want to be presented with this window every time you launch the Protector Suite. 3. Enter your Windows password to authenticate yourself and then tap the “submit” button. Chapter 05: Securing Your Sahara Slate PC...
  • Page 108 4. Tap on the box above whichever finger you wish to enroll first. 5. When the enroll- ment window appears, lay the finger you just selected horizon- tally on the front panel to one side of the fingerprint reader and slide it across the scanner bar to begin the enroll-...
  • Page 109: Using The Protector Suite Applications

    NOTE: The illustration in the enrollment window shows that you must slide your finger across the scanner in a downward direction. Because the fingerprint reader on the Sahara Slate PC is oriented vertically, you must slide you finger in a horizontal direction. 6.
  • Page 110: Application Launcher

    The applications in the Protector Suite are aimed at not only protecting your data and personal information, but also at making it easier for you to accomplish tasks safely by using the biometric fingerprint reader on the front of your Sahara Slate PC i500. Application Launcher Associate an application with any enrolled fingerprint.
  • Page 111: Strong Password Generator (Requires Full Protector Suite)

    Strong Password Generator (requires full Protector Suite) Generates strong passwords that are difficult to break and then stores them for use with the Password Bank. This feature requires that you upgrade your Protector Suite to the full version. Tap on the Upgrade to full version link in the left hand pane of the Control Center for more information.
  • Page 112: Protecting Your Files Using Bitlocker Drive Encryption

    Protecting Your Files Using BitLocker Drive Encryption BitLocker is a feature available only in Microsoft Windows 7 Ulti- mate edition (and Enterprise edition) that protects the files and folders on your data storage drive. You can also use BitLocker To Go to help protect all files stored on removable data drives such as external hard drives and USB flash drives.
  • Page 113: Turning Off Bitlocker And Decrypting Your Drive

    2. From the BitLocker Drive Encryption control panel, tap on the Turn on BitLocker link next to the drive you want to encrypt to start the BitLocker Setup Wizard. 3. Follow the instructions in the wizard, making sure to create your BitLocker recovery key.
  • Page 115: Upgrading Your Sahara Slate Pc

    (and solid state drives) seemingly always just around the corner. This chapter covers the procedures for upgrading, and/or replac- ing, your computer’s memory (RAM) and storage capacity (hard disk drive or solid state drive), as well as using the TabletKiosk Modular Expansion System. Before you Begin ANY Upgrade Procedure Before attempting to add or remove any internal components within the Sahara Slate PC—with the exception of an expansion...
  • Page 116: Upgrading Memory (Ram)

    6. You should only attempt upgrades and/or component replacements on a solid, clean, flat surface. CAUTION: Damage resulting from the servicing of your computer that is not authorized by TabletKiosk is not covered by your computer’s standard or optional extended warranty. Upgrading Memory (RAM) You can increase your system’s memory by installing additional...
  • Page 117 Refer to the following instructions and illustrations for informa- tion on how to upgrade your computer’s memory modules. Be sure to follow the procedures in the previous section, Before you Begin ANY Upgrade Procedure. 1. Turn off your Tablet PC, turn it over and place it face down on a solid, flat surface.
  • Page 118 4. If you are adding only one module and there is an empty slot avail- able, proceed to step 6. Otherwise, using your fingers or a small screw- driver, pull the two metal restraining clips on both sides of the RAM module outward and away from the module.
  • Page 119: Upgrading The Data Storage Drive (Hdd Or Ssd)

    seated module should click right into place when pressed down. Many memory errors or boot up failures after a RAM upgrade are due to an improperly seated module. Align the module at an angle with the Once inserted, press down on the module SODIMM slot and insert it.
  • Page 120 Your Sahara Slate PC comes pre-configured with a data storage drive that is easy to upgrade. Before installing a new HDD or SSD, however, be sure to back up all of the files on your existing drive. Refer to the following instructions and illustrations for informa- tion on how to upgrade your computer’s data storage drive.
  • Page 121 4. Take hold of the plastic drive release strip and gently pull the drive out of its compartment as shown in the illustration. You might have to gently move the drive slightly side-to-side at first to work it out of the SATA and power ports.
  • Page 122: Using The Tabletkiosk Modular Expansion System

    P.O.S. module features a Magtek Magnetic Stripe Reader for credit card and ID card data capture. Based upon Universal Serial Bus (USB) technology, TabletKiosk expansion system modules are hot swappable. This means you can add or remove modules without having to shut down or restart the system.
  • Page 123 2. Remove the two (2) screws holding the cover in place (use a #1 Philips head screw driver). 3. Remove the cover to expose the expansion module port. 4. Align the connector on the module you wish to install with the expansion port on the Tablet PC.
  • Page 125: Troubleshooting

    Slate PC i500. If after reading this section, you are still unable to solve a problem, please check out more online resources www.tabletkiosk.com/support or contact the TabletKiosk Authorized Dealer where you purchased your Sahara Slate PC i500 Tablet PC. See the section later in this chapter entitled Contacting Your Dealer for a list of the information you will need to supply in order to receive the proper support.
  • Page 126: Battery Problems/Solutions

    The battery pack is Replace the battery pack. Use only bat- nearing the end of teries recommended for use with the its life. Sahara Slate PC i500. Battery life icon in Battery Packs require Calibrate the battery pack as specified System Tray ( calibration.
  • Page 127: Internet Problems/Solutions

    Internet Problems/Solutions Problem Possible Cause Solution Unable to connect to Account for Internet Contact your ISP for assistance. the Internet. Service Provider (ISP) is not properly configured. No valid network Check the network status icon in the connection detected. System Tray ( ) to make sure you are connected to a valid network.
  • Page 128: Networking Problems/Solutions

    Replace the battery packs. Use only bat- connected to an may be defective. teries recommended for use with the external power Sahara Slate PC i500. source but does not turn on even though the battery packs are connected. The Power/Standby...
  • Page 129: Input And Screen Display Problems/Solutions

    Touch screen This can happen over time. Check the calibrated (Resistive controller drivers are TabletKiosk website to make sure you touch screen). corrupted. have the newest available drivers, then uninstall the current drivers and install the new drivers.
  • Page 130: Upgrade Problems/Solutions

    Upgrade Problems/Solutions Problem Possible Cause Solution After upgrading the A RAM module is not Following the instructions in the section computer’s RAM, the seated properly. entitled Upgrading Your Memory, try re- system does not boot moving and reseating the RAM module. up properly A RAM module is the If reseating the module from the above...
  • Page 131: Usb Problems/Solutions

    Before you call your dealer, please have the following information available: 1. Which configuration of the Sahara Slate PC i500 do you have? 2. What is the serial number? 3. How is your computer set-up? What peripheral devices are you using? 4.
  • Page 132: Recovering Your System

    Recovering Your System While Windows® 7 is a very stable and robust operating system, there may be times where you’ll encounter errors that may prevent you from booting into Windows normally. Your Sahara Slate PC has a hidden partition on the data storage drive that contains the files you’ll need to restore your system.
  • Page 133: Launching System Restore At System Start Up

    3. Select “Reinstall Win- dows”. You will be given the opportunity to back up your files before you proceed. If you have an external hard drive, USB drive or DVD burner, we strongly recommend backing up if you can not afford to lose your data.
  • Page 134 NOTE: The easiest way to enter the Advanced Boot Menu is by repeatedly pressing the [F8] key as soon as you see the TabletKiosk logo screen and not stopping until the Advanced Boot Options menu screen appears. 1. When the Advanced Boot Options menu appears, select “Repair...
  • Page 135: What To Do After A Successful System Reinstall

    Click on the last option “Reinstall Windows” to restore your system. 5. You will then be given one last chance to cancel by clicking the “No” button when asked if are you sure you want to reinstall Windows. If you are sure, click the “Yes” button and the restore procedure will begin.
  • Page 137: Bios Set-Up

    Entering the BIOS To enter the BIOS, press the Screen Rotation button on the left side of the Tablet PC or press the [Delete] key on an attached keyboard as soon as the TabletKiosk logo appears on screen. Appendix A: BIOS Set-up...
  • Page 138: Bios Key Mapping Legend

    BIOS Key Mapping Legend Specific function keys on the Sahara Slate PC i500 have alternate functionality when in DOS mode that can be used to navigate the BIOS without a keyboard attached to the system. An excep- tion is when entering the Administrator and User passwords as you will still need a keyboard.
  • Page 139: Main Menu

    Main Menu Aptio Setup Utility - Copyright (c) 2009 American Megatrends, Inc. Main Advanced Boot Security Save & Exit BIOS Information BIOS Vendor American Megatrends Core Version 4.6.3.7 Project Version T12CT 0.19 Build Date 04/22/2011 17:35:24 BIOS Version RD.04 EC Version 0.0.15 SYSTEM Information Processor Type...
  • Page 140: Advanced Menu

    Advanced Menu Aptio Setup Utility - Copyright (c) 2009 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Advanced Setting (1) IDE Mode. (2) AHCI Mode. (3) RAID Mode. Configure SATA as [AHCI Mode] Fan Calibration Battery Calibration Wake up function Wake on LAN from S4/S5 mode [Enable] Programmable Button Setting...
  • Page 141: Boot Menu

    Boot Menu Aptio Setup Utility - Copyright (c) 2009 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Boot Option Priorities Sets the system boot order Boot Option #1 [P1: TOSHIBA MK50...] Hard Drive BBS Priorities : Select Screen : Select Item Enter: Select +/-: Change Opt.
  • Page 142: Security

    Security Aptio Setup Utility - Copyright (c) 2009 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Password Description Set Setup Administrator Password If ONLY the Administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup If ONLY the User’s password is set, then this is a power on password and must be entered to...
  • Page 143: Save & Exit

    Save & Exit Aptio Setup Utility - Copyright (c) 2009 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Save Changes and Exit Exit system setup after saving Discard Changes and Exit the changes. Discard Changes Restore Defaults : Select Screen : Select Item Enter: Select +/-: Change Opt.
  • Page 145: Specifications

    Appendix B Specifications Processors Intel® Core™ i7-640LM (2.13GHz/2.933GHz max, 25W max TDP) Two (2) cores, four (4) threads 32KB instruction and 32KB data L1 cache per core 256KB shared instruction/data L2 cache per core 4MB Intel® Smart Cache (instruction/data L3) Intel®...
  • Page 146: Chipset

    VCCPLL 1.8V VDDQ 1.5V VTT 1.05V Intel® Celeron® U3400 (1.06GHz, 18W max TDP) Two (2) cores, two (2) threads 32KB instruction and 32KB data L1 cache per core 256KB shared instruction/data L2 cache per core 2MB Intel® Smart Cache (instruction/data L3) Intel®...
  • Page 147: Power Management

    10Gb/s each direction, full duplex DMI Intel® High Definition Audio Interface Integrated Gigabit LAN Controller via PCI Express con- nection, supports IEEE 802.3, 10/100/1000Mbps Ethernet support, Jumbo Frame support Dual Channel NAND Interface with data transfer rates up to 300 MB/s, supports 1.8V Intel® NV ONFi* 2.0 memory, Solid State Drive uses Intel®...
  • Page 148: Batteries

    Batteries 3 Series, 1 Parallel (3S1P) Lithium-Ion cells per pack Sanyo prismatic cells Typical capacity : 1880mAh per pack Typical voltage: 11.1V Typical Wattage: 21Wh per pack Maximum Discharge Current: <3.76A Charge Voltage: 12.6V Maximum Charge Current: 1A Operating Temperature: 0–45° C Storage Temperature: -20–40°...
  • Page 149: Input Panels

    Intel® Flexible Display Interface Technology (Intel® FDI) Intel® Wireless Display (Intel® WiDi) (Core™ i7 only) Intel® Clear Video Technology Intel® Clear Video HD Technology (Core™ i7 only) Blu-Ray playback support Dual Display (extended desktop or desktop mirroring) via DisplayPort at resolutions up to 2560x1600 Microsoft®...
  • Page 150: Resistive Touch Screen

    Touch Panel Transmittance: 85-88% typical Finger Knock Durability: ≥ 1 million touches (250g force) Resistive Touch Screen 5-Wire Passive Resistive Touch PenMount 6000 USB Controller USB Full Speed Interface Resolution: 2048 x 2048 Sample Rate: 160 pps Display Hydis HX121WX1-101 color active matrix TFT LCD 12.1”...
  • Page 151: Gigabit Ethernet (Lan)

    Built-in Dual Digital Microphone Array for added fidelity and accuracy 3.5 mm Stereo Headphone & Microphone Plug ‘n Play Jacks Gigabit Ethernet (LAN) Intel® 82577 GbE PHY controller with built-in RJ45 port 10/100/1000 Base-T IEEE 802.3 specification conformance Supports up to 4KB Jumbo Frames (full duplex) IEEE 802.3u auto-negotiation conformance MDC/MDIO management interface MACSec hardware ready (802.1AE), Intel®...
  • Page 152: Bluetooth Wireless

    Bluetooth Wireless Billionton GUBTCR42M Bluetooth® 2.1+EDR built-in USB module with Power ON/OFF Switch Full speed USB 2.0 interface Bluetooth® wireless access up to a radius of 32.8 feet (10m) Connect up to 7 different enabled Bluetooth® devices simultaneously Encryption and authentication ensure safe, secure com- munications TPM Security Infineon Single-Chip SLB 9635 TT 1.2 Trusted Platform...
  • Page 153: I/O Ports

    Grayscale image depth: full 7-bit Array width: 144 pixels Array horizontal pitch: 50 microns Pixel resolution: 508 DPI horizontal Finger swipe speeds up to 25 cm/s I/O Ports DisplayPort++ Digital Video Out RJ45 (Gigabit Ethernet LAN) 6-pin IEEE1394a (Firewire) 2x USB 2.0 Highspeed Combination eSATA+USB 2.0 Highspeed 3.5 mm Audio Out and 3.5 mm Audio In DC-In...
  • Page 154: Led Indicators

    LED Indicators Power (ON: blue, Standby: blinking) Battery (Charging: orange, Low (<10%): orange blinking, Fully charged with DC connected: green) Hard Drive (Activity: blue blinking) Wireless Networking (ON: blue) Bluetooth® (ON: blue) Function Buttons (Left) SAS (Ctrl+Alt+Del) Screen Rotation (enter BIOS during POST) Volume Up or Screen Brightness Increase (define in BIOS) Volume Down or Screen Brightness Down (define in BIOS) Function Buttons (Right)
  • Page 155: Operating Environment

    Input current: 1.7A maximum at 90 Vac Output voltage: 20V ~ 21.4V DC Output current: 3.25A maximum Output power: 65W maximum SCP: Short Circuit Protection plus Auto-Recovery Function OVP: Over-Voltage Protection, Latch Mode, up to 27.0Vdc maximum OCP: Over-Current Protection, Auto-Recovery, up to 5.5A maximum OTP: Over-Temperature Protection to prevent catastrophic failure from overheating.
  • Page 157 310.782.1201 tel 310.782.1205 fax www.tabletkiosk.com UG.i500.rev.06.23.11...

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