Battery Problems/Solutions - TabletKiosk Sahara Slate PC i500 User Manual

Battery Problems/Solutions

Problem Possible Cause
Beeping sound. The tablet's battery is
low and Hibernation
mode is disabled.
The battery packs are This is a normal
warm after charging. condition.
The battery LED indi- No power is connect-
cators do not light up ed to the computer.
whether the batteries
are charging or not.
The battery is above
10% charged.
The battery pack is
nearing the end of
its life.
Battery life icon in Battery Packs require
System Tray ( ) calibration.
is not accurately
displaying the
The battery packs are
remaining charge.
nearing the end of
their lives.
Battery packs will Power source voltage
not charge when exceeds battery
attached to power specifications.
source.
Battery packs have
overheated.
AC adapter is not
compatible with
Sahara Slate PC.
124 Chapter 07: Troubleshooting
Solution
Connect the computer to an external
power source immediately.
No action is required.
Check the power source and make sure
the AC adapter is securely plugged into
both the Sahara Slate PC and the power
outlet.
Check the battery indicator icon in
the System Tray ( ) of the Windows'
Taskbar. When not attached to a power
source, the LED indicator will only light
up if battery power is very low.
Replace the battery pack. Use only bat-
teries recommended for use with the
Sahara Slate PC i500.
Calibrate the battery pack as specified
in the chapter entitled Battery Care and
Usage.
Replace the battery packs. Use only bat-
teries recommended for use with the
Sahara Slate PC i500.
The smart battery pack in your Sahara
Slate PC will shutdown and refuse to
charge if power amperage or voltage
exceeds its rated specifications. Check
to make sure the power source is within
range of the power specifications listed
on the AC adapter that came with your
Sahara Slate PC i500.
Shutdown the Sahara Slate PC and
allow the batteries to cool down before
restarting.
Check to make sure that the AC adapter
used to charge the batteries is the unit
that came with your Sahara Slate PC.
If the AC adapter cable will not easily
fit into the DC charging jack on your
tablet, you probably have the wrong
AC adapter.