Input And Screen Display Problems/Solutions - TabletKiosk Sahara Slate PC i500 User Manual

Input and Screen Display Problems/Solutions

Problem Possible Cause
The screen is blank. The system has gone
into Standby or
Hibernation mode.
The mouse pointer The touch screen
will not follow the requires calibrating.
stylus pen properly.
The digitizer requires
calibrating
The mouse pointer The touch screen re-
will not follow the quires edge compen-
stylus pen properly sation adjustments
near the edges of (must run Advanced
the screen (Resistive Calibration).
touch screen).
The mouse pointer Touch screen linear-
will not follow the ity is inaccurate.
stylus pen prop-
erly even after being
Touch screen
calibrated (Resistive
controller drivers are
touch screen).
corrupted.
The screen responds Not enough local-
well to the stylus, ized pressure being
but not to the touch applied.
of a finger (Resistive
touch screen).
Touch Screen does Touch screen is
not respond to touch turned off
The screen does The video display
not rotate when the driver is not set for
screen rotation but- rotation support.
ton is pressed.
The video display
drivers are corrupted.
Solution
Slide the Power toggle switch to the
right and hold for a second or two to
resume.
Run the standard calibration routine..
(see the sections Calibrating the Touch
Screen in the chapter Using Your Sahara
Slate PC with Windows 7)
Run the standard calibration routine in
the Tablet PC Settings control panel and
choose to calibrate for "Pen Input".
Make adjustments to "Edge Compensa-
tion" settings in the PenMount Control
Panel. (see the section Edge Compensa-
tion in the Chapter Using Your Sahara
Slate PC with Windows 7)
Run the Advanced Calibration routine in
the PenMount Control Panel. Start with
9pt option.
This can happen over time. Check the
TabletKiosk website to make sure you
have the newest available drivers, then
uninstall the current drivers and install
the new drivers.
Press or tap on the screen using the tip
of your finger near/with your fingernail.
Press the R1 function button.
Make sure that "Use your finger as an
input device" is checked in the Touch
tab of the Pen and Touch control panel.
Use the Intel Graphics and Media con-
trol panel to enable the screen rotation
option in the "Display" section.
This can happen over time. Check the
TabletKiosk website to make sure you
have the newest available drivers, then
uninstall the current drivers and install
the new drivers.
Chapter 07: Troubleshooting 127