Option tray controller card service check
Action
Step 1
Check all connections to the option tray controller card.
Are the properly connected?
Step 2
Check printer's firmware level.
Is it up to date?
Step 3
Replace the option tray.
Does the error remain?
Other symptoms
Base printer symptoms
Symptom
•
Control panel LEDs do not
illuminate
•
Control panel buttons do not
respond
•
Fan does not come on
•
Fan is noisy
Printer not communicating with host
Machine does not POR (no power)
Print job not printing on network
attached printer
Network attached printer offline
Cooling fan service check
Action
Step 1
a
Make sure that the cable JFAN1 is properly connected to the
controller board.
b
Check if the cooling fan is rotating properly.
Is it rotating properly?
Action
Go to
"Control panel service check" on page
Go to
"Cooling fan service check" on page
Go to
"USB print service check" on page
Go to
"Dead machine service check" on page
Go to
"Network service check" on page
Go to
"Network service check" on page
Diagnostics and troubleshooting
153
Yes
No
Go to step 2.
Reseat the cables.
Go to step 3.
Update the firmware.
Contact the next
The problem is
level of support.
solved.
156.
153.
156.
154.
157.
157.
Yes
No
Go to step 2.
Replace the cooling
fan. See
fan removal" on
page
4514-2xx
"Cooling
209.