98Y Errors - Lexmark MS310 4514-220 Service Manual

98y errors

98y error messages
Error code Description
980.xx Engine experiencing unreliable communication
with the specified device.
981.xx Engine protocol violation detected by the specified
device.
982.xx Communications error detected by the specified
device. Device can be:
•
Engine, Duplex, Tray [x], Env Feeder
•
Output Bin [x] (applicable only for single bin
devices)
•
Bins [x] to [y] (applicable only for multiple bin
devices)
983.xx Invalid command received by the specified device.
984.xx Invalid command parameter received by the
specified device.
Option communication error service check
Action
Step 1
Make sure that the optional hardware is compatible with the printer.
Does the problem remain?
Step 2
Make sure that the firmware of the engine and options are
compatible.
Are the firmware of the engine and options compatible?
Step 3
Update the firmware.
Does the problem remain?
Step 4
Make sure that the interconnect cables are properly seated.
Does the problem remain?
Action
Go to
check" on page
Diagnostics and troubleshooting
147
"Option communication error service
147.
Yes No
Go to step 2. The problem is
solved.
Go to step 4. Go to step 3.
Go to step 5. The problem is
solved.
4514-2xx