Gray background or toner fog check
Actions
Step 1
a
Turn off the printer, wait for 10 seconds, and then turn on the
printer.
b
From the control panel:
1
Increase the toner darkness in the Quality menu.
Note: 8 is the factory default setting.
2
Set the paper type, texture, and weight in the Paper menu
to match the paper loaded.
Does the problem remain?
Step 2
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the printer is using a third‑party cartridge, then refer the
users to their cartridge supplier.
Is the printer using a genuine and supported toner cartridge?
Step 3
Install a genuine and supported toner cartridge.
Does the problem remain?
Diagnostics and troubleshooting
45
Yes
No
Go to step 2.
The problem is
solved.
Go to step 4.
Go to step 3.
Go to step 4.
The problem is
solved.
4514-2xx