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Action
Step 3
Try a different application to run a print job.
Did the output print?
Step 4
Check the print driver.
Is the correct driver being used and properly setup?
Step 5
Use a different driver.
Did this fix the issue?
Step 6
Try a different USB cable.
Did this fix the issue?
Step 7
Replace the controller board. Go to
on page
210.
Did this fix the issue?
Network service check
Note: Before starting this service check, print out the network setup page. This page is found under
Menu > Reports > Network Settings. Consult the network administrator to verify that the physical and
wireless network settings displayed on the network settings page for the device are properly
configured. If a wireless network is used, then verify that the printer is in range of the host computer or
wireless access point, and there is no electronic interference. Have the network administrator verify that
the device is using the correct SSID, and wireless security protocols. For more network troubleshooting
information, consult the Lexmark Network Setup Guide.
Actions
Step 1
If the device is physically connected to the network, verify that the
Ethernet cable is properly connected on both ends.
Is the cable properly connected?
Step 2
Connect the Ethernet cable.
Does this fix the problem.
"Controller board removal"
Diagnostics and troubleshooting
157
Yes
No
This is not a printer
Go to step 4.
issue.
Go to step 6.
Go to step 5.
The problem is
Go to step 6.
solved.
The problem is
Go to step 7.
solved.
The problem is
Contact the next
solved.
level support
Yes
No
Go to step 3. If the
Go to step 2.
network is wireless,
then go to step 3.
The problem is
Go to step 3.
solved.
4514-2xx
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