Fixing Problems; Fax Problems - Samsung SF4000 Operator's Manual

A-Chapter 8(US) 4/16/98 8:47 AM
T
ROUBLESHOOTING

Fixing Problems

Your problem may be listed on page 8.4 in the ÔLCD Error MessagesÕ section. Below are
other problems you can solve yourself. If not, call the service company shown on the
ÒWarranty Information.Ó

Fax Problems

The machine is not
working, there is no
display and the buttons
are not working.
No dial tone.
The numbers stored in
memory do not dial
correctly.
The document does not
feed into the machine.
You cannot receive faxes
automatically.
The machine cannot
receive faxes manually.
The machine will not
send anything.
You cannot poll another
machine.
Page 8.7
Problem
Unplug the machine and plug it in again.
Check your socket is live.
Check the phone is connected properly.
Check the phone socket in the wall by plugging in
another phone.
Make sure the numbers are programmed in correctly.
Print a Telephone Number List (see page 6.6).
Be sure the document is not wrinkled and you are
putting it in correctly. Check the document is the right
size, not too thick or thin.
The RCV. MODE lamp should be on.
Be sure the handset is on properly.
Is there paper in the machine?
Check if the LCD displays ÔMEMORY FULL.Õ
Did you hang up the handset before you pressed
START?
Check that the document is loaded face down.
ÔTXÕ should show up in the display.
You may have hung up the handset before you pressed
START.
Check the other machine you are sending to can receive
your fax.
The fax you are polling may be using a poll code.
Solution
C E T
HAPTER IGHT : ROUBLESHOOTING
8.7