Samsung SF4000 Operator's Manual page 120

A-Chapter 8(US) 4/16/98 8:47 AM
8
T
ROUBLESHOOTING
The fax you receive has
got blank bits on it.
Spots on or lines missing
from the fax you receive.
You are receiving poor
quality copies.
Are some of the words on
the fax you receive
stretched?
Your machine wonÕt
make copies.
There are lines on copies
or documents you send.
The machine dials a
number, but fails to make
a connection with a
remote fax machine.
You cannot store a
document in memory.
Blank areas appear at
the bottom of each
page or on continuation
pages, with only a small
strip of material printed at
the top.
8.8
C E T
HAPTER IGHT :
Page 8.8
Problem
ROUBLESHOOTING
Solution
The machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your machine by making a copy.
Check if your phone line is noisy.
Check if the print head is clean by making a copy.
The fax machine sending you a fax may have a dirty
scan glass.
Check for a noisy phone line.
The machine sending you the fax had a temporary
document jam.
Make sure your document is loaded face down.
Check your scan glass for marks, and clean it.
The remote fax machine may be turned off, out of
recording paper, or unable to answer incoming calls.
Speak with the remote operator and ask for the problem
to be rectified.
There may not be enough available memory to hold the
document you want to store. If the LCD displays a
ÔMEMORY FULLÕ or ÔMEMORY JOB FULLÕ message,
delete from memory any documents you no longer need,
then restore the document.
You may have selected the wrong paper settings in the
User Options setup. See page 6.8 to select the proper
paper size.