Fixing Problems; Fax Problems - Samsung SF4500 User Manual

Fax Problems

Symptom
The machine is not working,
there is no display and the
buttons are not working.
No dial tone.
The numbers stored in the
memory do not dial correctly.
The document does not feed
into the machine.
You cannot receive faxes
automatically.
The machine cannot receive
faxes manually.
The machine will not send
anything.
3.6
Troubleshooting

Fixing Problems

Your problem may be listed on page 3.5 in the ÔError MessagesÕ
section. Below are other problems you can solve yourself. If not,
call the service company shown on the ÒGuarantee.Ó
¥ Unplug the machine and plug it in again.
¥ Check that your AC socket is live.
¥ Check the handset is connected properly.
¥ Check the phone socket in the wall by plugging in a phone.
¥ Make sure that the numbers are stored in memory correctly.
¥ Print a Telephone Number List. See page 2.35.
¥ Make sure that the document is not wrinkled and you are
putting it in correctly. Check that the document is the right
size, not too thick or thin.
¥ Make sure that the cover is firmly closed.
¥ The Fax or Tel/Fax lamp should be on.
¥ Make sure that the handset is hooked on properly.
¥ Is there paper in the machine?
¥ Check if the display shows ÔMEMORY FULL.Õ
¥ Did you hang up the handset before you pressed Start?
¥ Make sure that the document is loaded face down.
¥ ÔTXÕ should show up in the display.
¥ You may have hung up the handset before you pressed
Start.
¥ Check the machine you are sending to, to see if it can
receive your fax.
Cause and Solution