Fixing Problems; Fax Problems - Samsung SF-330 User Manual

Fixing Problems

Your problem may be listed in "LCD error messages" on page 7.7. The chart below shows other problems you
can solve yourself. If not, call the service company shown in the separate Warranty Card.

Fax problems

Problem
The machine is not working, there is no
display and the buttons are not working.
No dial tone.
The numbers stored in memory do not dial
correctly.
The document does not feed into the
machine.
You cannot receive faxes automatically.
The machine cannot receive faxes
manually.
The machine does not send anything.
You cannot poll another machine.
The fax you received has blank bits on it.
Spots or lines missing from the fax you
receive.
You are receiving poor quality copies.
Some of the stretched words on the fax you
receive
Your machine does not make copies.
There are lines on copies or documents you
send.
The machine dials a number, but fails to
make a connection with a remote fax
machine.
You cannot store a document in memory.
Blank areas appear at the bottom of each
page or on continuation pages, with only a
small strip of material printed at the top.
Unplug the power cord and plug it in again. Check that your socket is live.
Check that the phone is connected properly. Check the phone socket in the
wall by plugging in another phone.
Make sure the numbers are programmed correctly. To print a Phonebook
Report, see "To print a report" on page 6.4..
Be sure the document is not wrinkled, and you are putting it in correctly.
Check that the document is the right size and not too thick or too thin.
Check if appears on the right side of the display. In TEL mode, you
TEL
cannot receive a fax automatically. Be sure the handset is seated on the
cradle properly.
Do not hang up the handset before pressing
Check that the document is loaded face down.
display.You may have hung up the handset before you pressed
Check if the machine to which you are sending can receive your fax.
The fax machine you are polling may be using a poll code.
The machine sending to you may be faulty. A noisy phone line can cause
line errors. Check your machine by making a copy.
Check if your phone line is noisy. Check if the printhead is clean by
making a copy.
The fax machine sending to you may have a dirty scan glass. Check for a
noisy phone line.
The machine sending to you had a temporary document jam.
Make sure your document is loaded face down.
Check your scan glass for marks and clean it (see "Cleaning the document
scanner" on page 7.2.)
The remote fax machine may be turned off, or unable to answer incoming
calls. Speak with the remote operator and ask for the problem to be
rectified.
There may not be enough memory available to hold the document you
want to store. If the display shows a
documents you no longer need, then retry the document.
You may have selected the wrong paper settings. To select the proper paper
size, see "Paper Size" on page 6.7.
Solution
.
Start/Enter
Send should show up in the
Start/Enter
Memory Full message, delete any
.
7.9