Handling Reports; Sending A Request For A Return Receipt By Mail; Receiving The Return Receipt Mail - Ricoh C2000 Service Manual

The network system administrator can confirm whether a sent mail has been received correctly or not. This
function is enabled only when "I-FAX switch 02 Bit 4" is set to "1"This confirmation is done in four steps.
1. Send request for confirmation of mail reception. To enable or disable this request (known as MDN):
2. Sub TX Mode> E-mail Options
3. Mail reception (receive confirmation request)
4. Send confirmation of mail reception
5. Receive confirmation of mail reception
The other party's machine will not respond to the request unless the two conditions below are met:
• The other party's machine must be set up to respond to the confirmation request.
• The other party's machine must support MDN (Message Disposition Notification).
- Setting up the Receiving Party -
The receiving party will respond to the confirmation request if:
1. The "Disposition Notification To" field is in the received mail header (automatically inserted in the 4th
line in the upper table on the previous page, if MDN is enabled), and
2. Sending the disposition notification must be enabled (User Parameter Setting SW21 (15 [H]) Bit 1
for this model). The content of the response is as follows:
Normal reception:
IFAX SW02 (Bit 2, 3)
Error:

Handling Reports

1. Sending a Request for a Return Receipt by Mail

After the mail sender transmits a request for a return receipt, the mail sender's journal is annotated
with two hyphens (--) in the Result column and a "Q" in the Mode column.
2. Mail Receipt (Request for Receipt Confirmation) and Sending Mail Receipt Response
After the mail receiver sends a response to the request for a return receipt, the mail receiver's journal
is annotated with two hyphens (--) in the Result column and an "A" in the Mode column.

3. Receiving the Return Receipt Mail

• After the mail sender receives a return receipt, the information in the mail sender's journal about
the receipt request is replaced, i.e. the journal is annotated with "OK" in the Result column.
• When the return receipt reports an error, the journal is annotated with an "E" in the Result column.
• The arrival of the return receipt is not recorded in the journal as a separate communication. Its
arrival is only reported by the presence of "OK" or "E" in the Result column.
"Return Receipt (dispatched)" in the Subject line
"Return Receipt (displayed)" in the Subject line
"Return Receipt (processed/error)" in the Subject line
Fax Communication Features
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