Ricoh C2000 Service Manual page 29

3. Troubleshooting
Code
Authorization Failed for
14-09
Sending to SMTP Server
3
14-10 Addresses Exceeded
14-11 Buffer Full
14-12 Data Size Too Large
14-13 Send Cancelled
14-14 Security Locked File Error
14-15 Mail Data Error
Maximum Division Number
14-16
Error
14-17 Incorrect Ticket
14-18 Access to MCS File Error
28
Meaning
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Software application error.
• POP-Before-SMTP or SMTP authorization failed.
• Incorrect setting for file transfer
• Number of broadcast addresses exceeded the limit for
• The send buffer is full so the transmission could not be
• Transmission was cancelled because the detected size
• Processing is interrupted because the user pressed
• Update the software because of the defective
• The transmitting a mail is interrupted via DCS due to
• Update the software because of the defective
• When a mail is divided for the mail transmission and
• Update the software because of the defective
• Update the software because of the defective
• The access to MCS file is denied due to the no
• Update the software because of the defective
Suggested Cause/Action
the SMTP server.
completed. Buffer is full due to using Scan-to-Email
while the buffer is being used send mail at the same
time.
of the file was too large.
Stop.
software.
the incorrect data.
software.
the division number of a mail are more than the
specified number, the mail transmission is interrupted.
software.
software.
permission of access.
software.