Ricoh C2000 Service Manual page 28

Code Meaning
Access to SMTP Server Denied
14-04
(550)
14-05 SMTP Server HDD Full (452)
User Not Found on SMTP
14-06
Server (551)
Data Send to SMTP Server
14-07
Failed (4XX)
Data Send to SMTP Server
14-08
Failed (5XX)
Suggested Cause/Action
• Direct SMTP destination incorrect. Contact the system
administrator to determine if there is a problem at the
destination at that the settings at the destination are
correct.
• SMTP server operating incorrectly
• Direct SMTP sending not operating correctly
• Failed to access the SMTP server because the HDD on
the server is full.
• Insufficient free space on the HDD of the SMTP server.
Contact the system administrator and check the
amount of space remaining on the SMTP server HDD.
• Insufficient free space on the HDD where the
destination folder is located. Contact the system
administrator and check the amount of space
remaining on the HDD where the target folder is
located.
• Insufficient free space on the HDD at the target
destination for SMTP direct sending. Contact the
system administrator and check the amount of space
remaining on the target HDD.
• The designated user does not exist.
• The designated user does not exist on the SMTP server.
• The designated address is not for use with direct SMTP
sending.
• Failed to access the SMTP server because the
transmission failed.
• PC not operating correctly.
• SMTP server operating incorrectly
• Network not operating correctly.
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Failed to access the SMTP server because the
transmission failed.
• SMTP server operating incorrectly
Error Codes
3
27