Page 1: User Manual
Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-VC1000/KX-VC1300/KX-VC1600/KX-VC2000: Software File Version 5.00 or later In this manual, the suffix of each model number (e.g., KX-VCA001XX) is omitted unless necessary.
Page 2: Feature Highlights
Introduction Introduction Feature Highlights Display Display Video camera Computer Microphone Computer Display Display Internet Video camera Intranet Router Video NAT Traversal camera Service Microphone Router Microphone Lifelike Video Conference Call You can experience lifelike video conference calls with smooth, high-quality video and clear stereo sound.
Page 3 Internet. This allows seamless connectivity with units both inside and outside of your company. Multi-party connections The KX-VC1000 can establish connections with 2 parties standard, and is expandable to establish multiple connections with a maximum of 4 parties. The KX-VC1300 can establish multiple connections with a maximum of 4 parties.
Page 4 If using the KX-VC2000, multiple connections can be made with up to 20 or 24 parties simultaneously. If using the KX-VC1600, multiple connections can be made with up to 10 parties simultaneously. The KX-VC1000 can establish connections with a maximum of 4 parties and also supports dual monitors.
Page 5 MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, MPL, and ITU-T.
Page 6 Introduction Copyright • The software used in this product uses source code from Radvision Ltd. Portions of this software are © 1996-2012 RADVISION Ltd. All intellectual property rights in such portions of the Software and documentation are owned by RADVISION and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions.
Page 7: Table Of Contents
Table of Contents Table of Contents For Your Safety ..................11 For Your Safety .......................11 Before Operation ..................13 Notes about Operation ....................13 Data Security ........................14 Privacy and Right of Publicity ..................14 Precaution ....................15 Precaution ........................15 Preparation .....................17 Accessory/Optional Accessory Information ..............17 Optional Accessory ......................18 Part Names and Usage ....................22 Main Unit (Front) ......................22...
Page 8 Table of Contents Changing the Site Name Display (Main Site only) ............80 Changing the Audio Settings for Other Parties (Main Site only) ........81 Changing the Settings for Audio Mixing Sites (Main Site Only) .........82 Starting and Stopping Recording ..................82 Checking the Call History ....................84 Adjusting the Volume .....................85 Muting the Microphone ....................86 Reducing Microphone Noise ..................88...
Page 9 Table of Contents Performing Self Diagnosis ....................134 Displaying the Licence Information ................135 Displaying the End-User Licence Agreement ...............135 Performing Remote Maintenance .................135 Making Administrator Menu Settings ................136 Administrator Menu List ....................136 Making Administrator Password Settings ..............140 Making Encryption Settings ..................140 Making Software Update Settings ................141 Making Connection Mode Settings ................142 Making NAT Settings ....................142...
Page 10 Table of Contents Setting Multicast ......................175 Making Administrator Menu Settings ................175 Registering the Multicast Tree ..................175 Starting a Multicast .......................179 Starting a Multicast .......................179 Starting a Multicast by Selecting the Multicast Target ..........179 Confirming the Transmission Status During a Multicast (Multicast Terminal) ....181 Confirming the Transmission Status During a Multicast (Relay Terminal/Receiver Terminal) ........................182 Starting and Stopping Recording During a Multicast ............182...
Page 11: For Your Safety
R6 (AA) type dry cell. intended to alert the user to the presence of uninsulated "dangerous voltage" within For use only with power supply Panasonic, the product’s enclosure that may be of PGLV1006. (KX-VC1000/KX-VC1300/KX-VC1600/ sufficient magnitude to constitute a risk of KX-VC1000SX/KX-VC1300SX/KX-VC1600SX) electric shock to persons.
Page 12 For Your Safety Unplug this apparatus during lightning storms or when unused for long periods of time. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does...
Page 13: Before Operation
Before Operation Before Operation Notes about Operation Avoid placing the device in areas with high humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.
Page 14: Data Security
By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.
Page 15: Precaution
A replacement fuse and the environment. cover can be purchased from your local Panasonic For more information about collection and dealer. recycling, please contact your local municipality.
Page 16 GPSGV: The highest sound pressure level is 70 dB environmental considerations. For disposal or recycling (A) or less according to EN ISO 7779. information, please visit Panasonic website: http:// • This equipment is not for use at video display work www.panasonic.com/environmental or call...
Page 17: Preparation
Preparation Preparation Accessory/Optional Accessory Information The following accessories are included: Included Accessories Accessories Quantity AC adaptor Part No.:PGLV1006 (KX-VC1000/KX-VC1300/KX-VC1600/ KX-VC1000SX/KX-VC1300SX/KX-VC1600SX) Part No.:PGLV1011 (KX-VC1300A/KX-VC1600A) Part No.:PGLV1017 (KX-VC2000/KX-VC2000SX) Power cord Depends on country/area Remote control Part No.:N2QAYB001001 (KX-VC1000SX/KX-VC1300SX/ KX-VC1600SX/KX-VC2000SX/KX-VC1300A/KX-VC1600A) Part No.:PGVF2294ZAV1 (KX-VC1000/KX-VC1300/KX-VC1600/...
Page 18: Optional Accessory
Preparation Optional Accessory The following products are available as optional accessories. Proprietary main video camera Proprietary main video camera Proprietary main video camera 12x optical/10x digital zoom 12x optical/10x digital zoom Pan/tilt function supported Pan/tilt function supported Model No.: KX-VD170 Model No.: GP-VD151 Proprietary main video camera 3x optical/4x digital zoom...
Page 19 Preparation Boundary Microphone Boundary Microphone Boundary Microphone (Digital Interface Type) (Analogue Interface Type) (Proprietary cable included. (Proprietary cable included. Cable length: approx. 8.5 m [28 ft]) Cable length: approx. 7 m [23 ft]) Model No.: KX-VCA001 Model No.: KX-VCA002 Document Version 2018-01 User Manual...
Page 20 Connects to a mobile Mobile KX-VCS352 Connection for KX-VC2000 device in IP Mode. Connection KX-VC2000) Activation Key (HDMI for Enables HDMI2 HDMI Dual KX-VCS402 KX-VC1000 Dual KX-VC1000 output. Monitor Monitor) KX-VC1000 Extends the service Activation Key (NAT KX-VC1300 period of KX-VC KX-VCS701 Traversal 1...
Page 21 Preparation Activation Model No. Product Name Target Model Description Key Type KX-VC1000 Enables the USB KX-VC1300 Device Mode feature. KX-VCZ501 PC Peripheral kit Peripheral KX-VC1600 KX-VC2000 Document Version 2018-01 User Manual...
Page 22: Part Names And Usage
Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is green or red when power is being supplied from the AC adaptor, and off when power is not being supplied. Remote Control Signal Receiver Receives Remote Control signals.
Page 23: Main Unit (Back)
Used to connect a USB memory device to save the operation log, save recorded movies, and update the software, or used for USB Device Mode. MIC (Digital) jack (Except KX-VC1000) (Page 30) Used to connect the Digital Boundary Microphone (optional) (Page 19).
Page 24 Used to connect to the display with an HDMI cable. Settings are required to use the HDMI2 terminal (Page 150). When using the KX-VC1000, after using an activation key to enable HDMI Dual Monitor support, remove the protective seal (Page 20).
Page 25: Remote Control
Preparation Remote Control Press to enter screen standby mode (Page 27). The power of the unit can be turned on/off by pressing and holding (for 1 second). During communication, the power of the main unit cannot be turned off. Press to show your computer’s screen on your and the other party’s display during a video conference call. When not on a video conference call, the computer screen is shown on your display only (Page 89).
Page 26 Preparation Press to return to the previous screen. Press to confirm the selected item or entered information. Press to end a video conference call. Press to display the camera control screen (Page 93). Press for zoom control (zoom in/out) of the video camera either at your end or the other party’s end (Page 92).
Page 27: Led Indication
Preparation LED Indication LEDs indicate the operational status of the unit, as follows: Power Status LED Status • AC power: OFF (Without power supplied from the AC adaptor) • Red on AC power: ON (Power button: OFF) Green Blue flashing •...
Page 28 Preparation • It takes about 7 seconds to return from screen standby mode. (The length of time may vary depending on the type of display you are using.) • The unit will not enter screen standby mode during USB recording and USB Device Mode. User Manual Document Version 2018-01...
Page 29: Connection And Preparation
Preparation Stereo pin plug cable (for connecting a Connection and general-purpose microphone/amplifier/active Preparation speaker/display [without an HDMI terminal and with speakers]): RCA plug Device and Network Connection Network Environment In addition to the unit, you will need a video camera, a When using the unit over the Internet, a broadband display, a microphone (Boundary Microphone or connection is required.
Page 30: Connecting The Unit
Preparation Notice Connecting the Unit • Use only the included power cord. This section describes how to connect the main video Note camera, display, microphone, LAN cable, AC adaptor and power cord. • Make sure to read the instruction manuals for all devices being connected.
Page 31 Preparation System Layout Examples the cable. When you disconnect the cable, grip the connector securely and pull it out. Display and Main Video Camera General-purpose microphone Place the display and main video camera at the same Connect the microphone to the Audio In L/R jack on side of the room.
Page 32 Preparation • Layout examples (a regular room) Do not connect more than 4 Digital Boundary (the grey circle indicates the microphone’s range): Microphones. Doing so will cause all Digital Boundary Microphones to stop working. If an Analogue Boundary Microphone is also connected, all audio input from the Analogue Boundary Microphone will also stop working.
Page 33 Preparation Noise A quiet A regular A noisy level/ room room room Micro– (13.1 ft) (13.1 ft) phone dBsplA) dBsplA) dBsplA) Display Microphone Microphone approx. approx. approx. 1.5 m (approx. (approx. (approx. 6.5 ft) 4.9 ft) 3.3 ft) (13.1 ft) (13.1 ft) Microphone Microphone...
Page 34 Preparation Sub Video Camera Connection Headset Connection You can connect a headset to the headset jack on the This section describes how to connect a sub video front of the unit. camera. You can transmit images taken with the sub video camera to all parties.
Page 35 Preparation Amplifier/Active Speaker • For computers without HDMI ports, connect the computer to the RGB terminal on the back of the Connection unit using a VGA cable. This section describes how to connect an amplifier/ active speaker. Note • Connect the amplifier/active speaker to the Audio You can connect/disconnect the computer Out L/R jack on the back of the unit using a stereo during a video conference call.
Page 36 Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal, use a component cable for connection. Connect the display to the Component terminal on the back of the unit using a component cable. Note •...
Page 37: Network Configuration Example
Preparation Network Configuration Example Diagram (when using the Internet/KX-VC Series NAT Traversal Service) Compatible with LAN1 KX-VC Series NAT Traversal Service Router LAN1 Internet Router Router Document Version 2018-01 User Manual...
Page 38 Preparation Diagram (when using an intranet/KX-VC Series NAT Traversal Service) Compatible with LAN1 and LAN2 (KX-VC1600/KX-VC2000) Intranet Router KX-VC Series NAT Traversal Service LAN2 LAN1 Internet Router Router Note When using a dual network (LAN1 and LAN2) • Use LAN1 when using KX-VC Series NAT Traversal Service. •...
Page 39: Preparing The Remote Control
Preparation Preparing the Remote Control Inserting Batteries Open the cover. Insert batteries (R6 [AA] dry cell), minus side first, then close the cover. Document Version 2018-01 User Manual...
Page 40: Turning The Power On/Off
Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. • When you turn the power on for the first time, the Initial Settings screen is displayed (Page 48). • If the power is turned off by pulling out the AC adaptor when the Power LED is green, when the AC adaptor is inserted and power is supplied again, the status will go back that of when the power is turned on (the Power LED is green).
Page 41: Screen Display
Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the remote control. Main Video Camera Image Displays the video from the main video camera. Unit Information The information displayed differs depending on the selected connection mode (Page 142).
Page 42 Preparation Encryption Status Indication Icons The status of the encryption settings for SIP/H.323/NAT Traversal is indicated by icons. The icon changes as follows: Icon Status of Settings When using IP mode: "SIP" is set to "ON" and "Encryption (SIP)" is set to "ON".
Page 43 Preparation Profile standby Icon Icon Status of Settings Profile standby is set (page 112). Incoming Call from a non-regist. Icon Icon Status of Settings "Incoming Call from a non-regist." is set to "OFF" (page 147). Group/Site Displays the name/group name assigned to One-Touch Connection number 1 through 5. If the name is too long to display, it will be shortened and ended with "...".
Page 44: Menu Screen (Idle Screen)
Preparation Menu Screen (Idle Screen) Displayed when [MENU] is pressed on the remote control. Displays operations you can perform and settings you can change. Menu List Displays the various functions you can use and settings available to change. Guide Displays operations you can perform with the remote control when performing features or changing settings.
Page 45: Video Conference Call Screen
Preparation Video Conference Call Screen Other party’s information When using IP mode: When registered in the contact list: The other party’s name/IP address is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), host name (e.g., hdvc.example.com), H.323 extension, H.323 name, MCU’s conference room number@IP address, or MCU’s SIP user name@IP address is displayed.
Page 46 Preparation Note • If the icon shows only 0–1 bars continuously, contact your network administrator. • During multiple-party video conference calls, the icon is displayed on each site screen, but not on your own image. • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 123).
Page 47: Entering Characters
Preparation Entering characters You can use the remote control to input letters and numbers. • Note the following regarding entering the address of the other party. – SIP user name/MCU’s conference room number: alphanumeric characters, symbols . = * + _ - $ ! ? / ( ) ' (up to 60 characters) –...
Page 48: Initial Settings
Preparation Initial Settings Press [ENTER], use [ ] to select the desired connection mode, and then press [ENTER] again. Note • The Initial Settings screen is displayed when you turn the power on for the first time. It will not be displayed again afterwards.
Page 49 Note – "Manual": Set the IP address information manually. • For the KX-VC1000/KX-VC1300, "IP Address (LAN 1)" (setting), "IP Address Note (LAN 1)", and "Subnet mask (LAN 1)" are • To select "Auto", "IP Address (LAN respectively displayed as "IP 1)"...
Page 50 Preparation • If the value for "Primary DNS Server" or "Secondary DNS Server" contains 1 or 2 digits numbers, enter these numbers as they are. Do not enter like [.001]. Example: The IP address is [192.168.0.1]. – Correct entry: [192.168.0.1] –...
Page 51: Starting A Video Conference
Starting a Video Conference Making a Video Conference Call You can make a video conference call using one of the following methods. Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. • If a called party does not answer a video conference call within approximately 60 seconds, the call will be terminated automatically.
Page 52: Calling From The Contact List (2-Party Conference)
Starting a Video Conference Calling from the Contact List (2-party Conference) Note • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 105). • If "IP Address (LAN 1)" (setting) is set to "Auto" on the network settings screen (Page 118), or if "IPv6 Address (LAN 1)"...
Page 53 Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.
Page 54: Calling Using Profile (Multiple-Party Video Conference Calls)
20 profiles (1 to 20). Note • To use profiles with the KX-VC1000, you must use an activation key to enable 4 Point Built-in MCU support (Page 20). • To call using a profile, you need to have a profile programmed in profile settings in advance (Page 108).
Page 55 Starting a Video Conference Press [B]. • The profile settings screen is displayed. Select "Site" using [ ], then press [ENTER]. • The screen for selecting the party you want to call from the profile is displayed. Select the party using [ ], then press [ENTER].
Page 56: Calling By Entering An Address Directly
Note • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, one connection can be established, and "Connection mode", "Site", and "Outgoing Bandwidth" are displayed for "Connection mode 1", "Site 1", and "Outgoing Bandwidth / Site".
Page 57 15 simultaneous parties, and if you have the activation key (KX-VCS305) for enhanced features, you can make multiple-party video conference calls with a maximum of 19 or 23 parties. • The KX-VC1000 can connect with one party. Using the KX-VCS314 activation key allows you to connect to up to 3 parties. •...
Page 58 Starting a Video Conference When using NAT Traversal mode: the connection number Press [G]. • A dialogue box to select either the contact list or call history is displayed. Use [ ] to select the contact list or call history, and then press [ENTER]. Use [ ] to select the contact you want to refer to.
Page 59: Calling From The Call History
• When connecting to a non-Panasonic video conference system, you may not be able to initiate video conference calls with SIP URIs (or SIP user names)/H.323 extension/H.323 name in the incoming call history. In this case, contact your network administrator.
Page 60 Starting a Video Conference Press [MENU]. • The Menu screen is displayed. Select "Call History" using [ ] and press [ENTER]. • The outgoing call history screen is displayed. 2, 3 4, 5 User Manual Document Version 2018-01...
Page 61 ID (PID) is displayed in the profile history and the individual outgoing and incoming call histories that used the profile. However, when using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, the Profile ID (PID) column is not displayed.
Page 62 • Depending on the other party, "Device type" may be blank. • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "Profile ID" is not displayed. Press [START]. • The manual dial screen is displayed. (Not displayed when the multicast history was selected.)
Page 63: Answering A Video Conference Call
Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can respond to a request to participate in a video conference call manually (manual answer), automatically (automatic answer), or forcibly (forced answer) (Page 121). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on.
Page 64 Starting a Video Conference Note • If you do not answer a video conference call within approximately 60 seconds, the call will be terminated automatically. • If a video conference call is received while making a video conference call, a dialogue box to confirm if you answer a video conference call is displayed (only when "More than one incoming call"...
Page 65: Connecting To An Mcu
Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 25 or more parties. Intranet Note • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. –...
Page 66 If the other party sends tone signals to you, sound may be interrupted or a ringing noise may occur. • You can operate the other party’s device using tone signals with the KX-VC2000/KX-VC1600/ KX-VC1300/KX-VC1000/HDVC-MPCS. Enter a tone signal (0–9, #, or • The input field (A) is displayed. Note •...
Page 67: During Video Conference Calls
A site in a 2-party video conference call or the Main Site can use the following operations to add parties to an existing call. Note • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "Make a call" is not displayed and you cannot connect to another party during a video conference. Press [MENU]. •...
Page 68 During Video Conference Calls When selecting manual dial: • The manual dial screen is displayed. (The screen is from when using the KX-VC1600 (with standard features).) 1. Program the information of the other party whom you want to add using [ Note •...
Page 69: Disconnecting Parties During Video Conference Call
During Video Conference Calls Disconnecting Parties During Video Conference Call You can disconnect parties during a video conference call. Disconnecting a 2-party conference Press [END]. • The video conference call is disconnected. Disconnecting a multi-party conference (Main Site only) Press [END]. •...
Page 70: Changing The Contents Sharing Method During Communication
During Video Conference Calls Changing the Contents Sharing Method During Communication The method for sending contents during communication can be changed. Note • The method for sending contents cannot be changed while contents are being sent. Press [MENU]. • The communication menu screen is displayed. Use [ ] to select "Send Cont Method", and press [ENTER].
Page 71: Changing The Screen Layout During A Video Conference Call
During Video Conference Calls Changing the Screen Layout during a Video Conference Call You can change the layout of the screen during a video conference call. Note • Display patterns differ depending on the number of displays, the number of parties, whether to share contents or not, whether it is Main Site or Sub Site, and whether the communication is single stream or dual stream.
Page 72: Changing The Other Party's Screen Display Layout
(Hereafter, the display with priority 1 will be described as the "main display".) Note • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "Screen mode set." is not displayed in the communication menu. Main Site operations Press [MENU].
Page 73 During Video Conference Calls Number of Sites Layout Number CP21 22-24 CP24 Layout according to the number of sites when "Auto" is selected (Presentation Mode) Number of Sites Layout Number 4–5 6–7 8–9 CP10 12-14 CP13 15-16 CP15 CP16 18-21 CP20 CP21 23-24...
Page 74 During Video Conference Calls Layout Number Layout Configuration CP10 CP13 10 11 12 13 CP15 10 11 12 13 14 15 CP16 10 11 12 13 14 15 16 CP20 9 10 11 12 13 14 15 16 17 18 19 20 CP21 10 11 12 13 14 15...
Page 75 During Video Conference Calls Layout Number Layout Configuration 9 10 CP24 11 12 13 14 15 16 17 18 19 20 21 22 23 24 CP25 11 12 13 14 15 16 17 18 19 20 21 22 23 24 9 10 CP28 11 12 13...
Page 76 During Video Conference Calls Note • By using *#4 or *#6 you can switch to lower or higher layout numbers. *#4 switches to a lower order layout and *#6 switches to a higher order layout. • If "DTMF layout change" in "MCU Settings" is set to "OFF", operations cannot be performed from a Sub Site (Page 126).
Page 77: Changing The Mcu Mode (Main Site Only)
You can change the MCU mode during a video conference call. Note • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "MCU Mode" is not displayed in the communication menu. Press [MENU]. •...
Page 78: Changing The Setting Of The Main Display (Main Site Only)
The settings of the site displayed as the main site during a call can be changed. Note • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "Main Position set." is not displayed in the communication menu. Press [MENU].
Page 79 During Video Conference Calls – When "Main Position (Discussion)" is set to "Voice Activation 2 (Site 1)" to "Voice Activation 2 (Site 30)" in the site's registration, and the selected site is not connected (Page 109). Use [ ] to select "Done" and press [ENTER]. Note •...
Page 80: Changing The Site Name Display (Main Site Only)
The setting of whether site names are displayed during a video conference call can be changed. Note • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "Site name display" is not displayed in the communication menu. Press [MENU].
Page 81: Changing The Audio Settings For Other Parties (Main Site Only)
During a video conference call, you can change the mode that is used to mix the audio from your own site and the other party's site. Note • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "Other Site's Audio" is not displayed in the communication menu. Press [MENU]. •...
Page 82: Changing The Settings For Audio Mixing Sites (Main Site Only)
When "Other Site's Audio" is set to "Mix (Selection)", you can change the audio settings for sites whose audio is mixed together. (Page 81, Page 108) Note • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "Audio Mixing Site" is not displayed in the communication menu. Press [MENU]. •...
Page 83 During Video Conference Calls When recording – Selecting "Yes" stops recording. – Selecting "No" does not stop recording. Note If you set "USB Rec" to ""G" Button during call" in "GUI Settings", you can start and stop recording during a call using [G] (Page 154). Document Version 2018-01 User Manual...
Page 84: Checking The Call History
During Video Conference Calls Checking the Call History The history of the connections with other sites from the start of the call to the present can be checked. Press [B] during a video conference call. • The call history screen is displayed. Press [BACK].
Page 85: Adjusting The Volume
During Video Conference Calls Adjusting the Volume You can adjust the volume during a video conference call. Press [VOLUME (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [VOLUME (+/–)]. • Pressing [+] will increase the volume of the other party’s voice.
Page 86: Muting The Microphone
During Video Conference Calls Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...
Page 87 During Video Conference Calls Muting the Microphone (Operation with the Boundary Microphone) Press the MIC Mute button. • An icon appears in the status display area of the screen (Page 41), and the LED light on the Boundary Microphone becomes red. Make sure the colour of the LED changes.
Page 88: Reducing Microphone Noise
Settings" is set to "Discussion / Presentation", you can switch the MCU mode by pressing the [Y] button during calls that use the MCU (except for KX-VC1000) (Page 154). • This feature is disabled for KX-VC1000, and noise reduction is not displayed on the [Y] button in the shortcut key area.
Page 89: Displaying A Computer's Screen And The Sub Video Camera's Image
During Video Conference Calls Displaying a Computer’s Screen and the Sub Video Camera’s Image When a computer or sub video camera is connected to the unit, you can display the computer’s screen or the sub video camera’s image on your display and to other parties. This is convenient when explaining something on the computer’s screen or the sub video camera’s image while showing them to others, for example.
Page 90 During Video Conference Calls Example: single stream communication (2 screens Example: dual stream communication (2 screens used, 4-party video conference, at the Main Site) used, 4-party video conference, at the Main Site) Without contents Without contents sharing sharing HDMI1 HDMI2 HDMI1 HDMI2 Site 1...
Page 91 During Video Conference Calls Note • Pressing [LAYOUT] in succession will switch the displays of the 2 monitors in different combinations of the contents image display, the contents image combined with the camera image, and the camera image display. • For single stream communication: –...
Page 92: Controlling A Video Camera
The features that can be used may be limited depending on your video camera model. (e.g., A video camera with only a zoom feature) • When the other party is using a non-Panasonic video conference system, some operations may not be available, or unintended operations may occur. •...
Page 93 Controlling a Video Camera Note • Your own video camera’s image will be displayed when operations are performed during a call so that you can confirm the operations. If no operation is made for approximately 3 seconds, the original screen is displayed.
Page 94 Controlling a Video Camera Press the buttons on the remote control to operate the video camera. [ZOOM (+/-)]: Zoom in/zoom out ]: Pan the video camera left/right. ]: Tilt the video camera up/down. • The movement continues as long as you hold down the button, and stops when you release the button.
Page 95: Registering A Preset
Controlling a Video Camera Registering a Preset When you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note •...
Page 96 Controlling a Video Camera Press a numeric button (1–9) to select the preset number to use. • The selected preset number is displayed in the upper right corner of the screen. Note • When a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information will be overwritten.
Page 97: Recalling A Registered Preset
Controlling a Video Camera Recalling a Registered Preset During a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • For details about compatible video camera models, contact your dealer. •...
Page 98: Changing Video Camera Settings
Controlling a Video Camera Changing Video Camera Settings Whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note •...
Page 99 Controlling a Video Camera Press [MENU]. • The camera menu screen is displayed. Use [ ] to select the item you want to set, and press [ENTER]. • The setting screen for the selected item is displayed. Note • The items are displayed across 2 screens. You can display all items by pressing [R] (or [ ]) to move to the next screen and pressing [B] (or [...
Page 100 Controlling a Video Camera "White Balance" screen This function adjusts the colour so that white colours always appear white under various types of light sources. "White Balance": Press [ENTER] and use [ ] to select the desired value for the white balance ("Auto", "Indoor 1", "Indoor 2", "Outdoor (Sunny)", "Outdoor (Cloudy)", or "Calibrate").
Page 101 Controlling a Video Camera "Digital Zoom" screen This function crops the centre part of the video image and enlarges it through digital processing. "Digital Zoom": Press [ENTER] and use [ ] to select "ON" or "OFF". "Magnifier Settings" screen This function crops a part of the video image and displays it in the four corners of the screen.
Page 102 Controlling a Video Camera Configure the advanced settings of the magnifier by pressing the [G] button on the remote control. Note • The magnifier settings can be registered as a preset (Page 95). (To change which position to magnify): If you want to change which content to magnify, adjust the magnification position by pressing ] to move the frame that indicates the area to magnify.
Page 103: Displaying The Connection Status
• "Digital" is not displayed for "MIC Input" for the KX-VC1000. • If the KX-VC1000 has not been expanded for HDMI Dual Monitor support, "HDMI 2" is not displayed for "Video Output". • "HDMI 3" for "Video Output" and "LAN 2" for "Network"...
Page 104: Displaying Unit Information
[ ] can also be used instead of [G] to change the displayed site. When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, [G], [ ] and [ ] are unavailable.
Page 105: Contacts And Settings
Contacts and Settings Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: "Site": Enter a name for the contact (up to 24 Contact List characters) (Page 190). "Speed Dial": Enter a speed dial number (1–600). "Max.
Page 106: Editing Contact Information
Contacts and Settings SIP domain name must be entered along Press [G]. with their SIP user name. • The contact list edit screen is displayed. • If the SIP domain name is not entered, your own SIP domain name is automatically appended to the registered contact.
Page 107: Registering A Contact From The Call History
Contacts and Settings Use [ ] to select "Contact List" and press Use [ ] to select the single-party entry you [ENTER]. • want to add as a contact, and press [B]. The contact list screen is displayed. • The contact list registration screen is displayed. Use [ ] to select the contact you want to delete.
Page 108: Registering A Profile
• "Site name display": Use [ ] to select To use profiles with the KX-VC1000, you must use an activation key to enable 4 Point Built-in whether to display site names during a MCU support (Page 20). multiple-party connection.
Page 109 Contacts and Settings – – "Auto" (default): Automatically changes the "Specified Position": Displays each sub site's layout depending on the number of sites joining image in the specified position. a video conference call. Note – "CP1" to "CP28": The selected screen layout •...
Page 110 Contacts and Settings Use [ ] to select "Site" and press [ENTER]. – "IP Mode (H.323)": H.323 is used for • communication. The site selection screen is displayed. – "NAT Traversal Mode": NAT Traversal Mode is used for communication. "Address": Enter an IP address (or host name), SIP URI (or SIP user name), H.323 extension, H.323 name, MCU’s conference room number@IP address, or connection...
Page 111: Editing Profile Information
Contacts and Settings Use [ ] to select the sites whose audio you want to mix and press [ENTER]. • Press [ENTER] to select/deselect the desired sites. You can select up to 4 sites. Note • If no sites are registered, only your own site can be selected.
Page 112: Setting The Profile Standby
Contacts and Settings Use [ ] to select "Temporary" or Use [ ] to select "Yes" and press [ENTER]. "Permanent". • • The profile list screen is displayed. The profile list screen is displayed and a "ü" is displayed in the "Standby" column for the profile with a standby set.
Page 113: Making Local Site Settings
Contacts and Settings "Name": Enter a device name for the local site. Making Local Site "Connection mode": Press [ENTER] and use Settings ] to select a connection mode (IP Mode, NAT Traversal Mode, IP / NAT Traversal Mode) (default: "IP Mode"). You can register up to 10 local sites.
Page 114: Deleting Local Site Information
Contacts and Settings Use [ ] to select "Yes" and press [ENTER]. Press [Home]. • The unit restarts automatically. • The Home screen is displayed. Note • When changing the connection mode, the time required for a restart may depend on network conditions.
Page 115: Changing System Settings/Performing System Maintenance
Contacts and Settings Changing System Settings/Performing System Maintenance You can set, change, and confirm the unit’s various function settings. Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed.
Page 116 Contacts and Settings One-Touch Set.: Sets the one-touch connection numbers displayed on the Home screen (Page 127). Standby Setting: Sets the time until screen standby mode is activated (Page 127). Sound Settings: Sets the sounds played at startup and when a video conference call starts (Page 127).
Page 117 The Home screen is displayed. Note • "MIC Setting" is not displayed for the KX-VC1000. • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, "MCU Settings" is not displayed. Document Version 2018-01 User Manual...
Page 118: Setting The Unit Name
Contacts and Settings Note Setting the Unit Name • For the KX-VC1000/KX-VC1300, "IP Address Select "System Settings" and press [ENTER]. (LAN 1)" (setting), "IP Address (LAN 1)", and • The unit name setting screen is displayed. "Subnet mask (LAN 1)" are respectively displayed as "IP Address"...
Page 119 Setting IPv6 network Note "Primary DNS Server": Enter the IP address of the • For the KX-VC1000/KX-VC1300, "IPv6 primary DNS server. (LAN 1)", "IPv6 Address (LAN "Secondary DNS Server": Enter the IP address of 1)" (setting), "IPv6 Address (LAN 1)" and the secondary DNS server.
Page 120 Contacts and Settings due to network failures or other – Wrong entry: [192.168.000.001] occurrences. In such cases, the IPv6 "IPv6 (LAN 2)": Select "ON" or "OFF" (default). address is displayed as "–" on the unit "IPv6 Address (LAN 2)": Enter the LAN2 IPv6 information screen.
Page 121: Making Connection Settings
• The routing list screen is displayed. the built-in MCU, select "ON". • When using a KX-VC1000 that has not Note been expanded for 4 Point Built-in MCU • To continue setting another routing, repeat support, "More than one incoming call"...
Page 122 HD or the other party’s maximum resolution, Bandwidth Per Site". whichever is lower, regardless of the • When using a KX-VC1000 that has been communication bandwidth. expanded for 4 Point Built-in MCU support, "Video Quality (PC)": Press [ENTER] and use "Max.
Page 123 Note to "NAT Traversal Mode" or "IP / NAT • "Noise reduction" is not displayed for the Traversal Mode". KX-VC1000. "Transmission Band Control": Use [ ] to "Encryption (SIP)": Use [ ] to select whether select whether to enable transmission bandwidth to enable encryption.
Page 124: Setting The Mcu
11-13 CP13 Setting the MCU 14-15 CP15 CP16 Note • When using a KX-VC1000 that has not been 17-20 CP20 expanded for 4 Point Built-in MCU support, CP21 "MCU Settings" is not displayed in the system settings screen. 22-24 CP24 Select "MCU Settings"...
Page 125 Contacts and Settings Layout Number Layout Configuration Layout Number Layout Configuration 9 10 CP24 11 12 13 14 15 16 17 18 19 20 21 22 23 24 11 12 13 14 15 CP25 16 17 18 19 20 21 22 23 24 9 10 CP10 CP28...
Page 126 Contacts and Settings "DTMF for Content Sharing": Use [ ] to Number of Sites Layout Number select whether to allow Sub Sites to share contents using remote control operations. CP21 – "ON" (default): Allow Sub Sites to perform 23-24 CP24 operations using the remote control.
Page 127: Setting One-Touch Connection Numbers
Note [STANDBY] button, the unit will enter screen standby mode even if "0" is set. • When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU support, the contact list selection Press [G]. screen is displayed. Proceed to "When •...
Page 128: Setting The Mic Position
• "MIC Setting" is not displayed in the system "Ringback Tone Vol.": Press [ENTER] and use settings screen for the KX-VC1000. ] to select the volume level ("OFF", "Low", "Medium" [default] or "High") of an outgoing call Setting the MIC Position ring.
Page 129 Contacts and Settings When setting Digital Boundary Microphones Use [ ] to select the Digital Boundary parallel with the display: Microphone’s relative position. "Left side": Sounds on left side are played. Display Main video camera "Right side": Sounds on right side are played. "Center Mono": All sounds are played through Speaker Speaker...
Page 130: Making Remote Control Settings
Contacts and Settings • When the Digital Boundary Microphone is an ID different from the one specified, no mute, the sound made by pressing the MIC warning is displayed on the Home screen. Mute button might make " " appear. Note •...
Page 131: Changing Video Camera Settings
Contacts and Settings • Changing Video Camera If a camera is not connected or depending on the model of the camera, the unit will Settings receive commands from the remote control even if "ON" is selected. Select "Camera Settings" and press [ENTER]. "Layout change camera control": Use [ ] to •...
Page 132: Making Recording Settings
"Security Settings" is set to "ON". • The screen recorded in KX-VC2000 differs from whether to start recording is displayed. Use [ KX-VC1000/KX-VC1300/KX-VC1600. For ] to select "Yes" or "No" and press [ENTER] details about recording, refer to "Using USB –...
Page 133: Display Unit Information
Contacts and Settings USB Device Mode: Connect a computer to the USB • The dialogue box to confirm saving the settings jack to use this unit's camera and microphone with the is displayed. When you use [ ] to select computer.
Page 134: Performing A Network Test
Contacts and Settings Select "Enhancement" and press [ENTER]. Press [R]. • • The enhanced feature confirmation screen is The network test starts. After the network test is displayed. finished, if the network test was successful or timed out, the details of the results are displayed.
Page 135: Displaying The Licence Information
Contacts and Settings Note Use [ ] to select "Yes" and press [ENTER]. • • The remote maintenance screen is displayed. If you do not press [R], the self diagnosis will automatically end after about 10 minutes. Press [BACK]. • The system setting screen is displayed.
Page 136: Making Administrator Menu Settings
Contacts and Settings Making Administrator Menu Settings Administrator Menu List You can set, change, and confirm the unit’s administrator functions. Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed.
Page 137 Contacts and Settings Note • You can display the login screen by pressing [Y] in the Menu screen instead of performing steps 1–4. • Please enter the administrator password that was set during installation. • If you forget the administrator password, please contact your dealer. Use [ ] to select "Login"...
Page 138 Contacts and Settings Previous Following page page Video Output: Sets HDMI and analogue component video output (Page 150). Audio I/O: Sets audio settings (Page 152). GUI Settings: Sets which items are displayed on the menu screens and other screens (Page 153). HDMI Settings: Sets the enabling/disabling of control via HDMI (Page 154).
Page 139 Contacts and Settings Enhancement: Activates registration keys used for enhancing the features of the device (Page 158). Software update: Updates the software from a USB memory device (Page 159). Camera Initialize: Initialises your own site’s video camera (Page 160). System Initialize: Initialises all settings apart from those for functions enabled from enhanced software (Page 160).
Page 140: Making Administrator Password Settings
Contacts and Settings • Making Administrator If an encryption key is not set for SIP communication, you cannot enable encryption. Password Settings • When using encrypted communication with the KX-VC Series NAT Traversal Service, set SIP Select "Password Settings" and press [ENTER]. communication encryption using this setting.
Page 141: Making Software Update Settings
Contacts and Settings – Making Software Update "OFF" (default): Encryption is disabled. "Encryption Key (SIP)": Enter an encryption key Settings (4 to 256 characters [alphanumeric, space, symbols]) (Page 190). Preparation settings for updating the software can be Note made here. •...
Page 142: Making Connection Mode Settings
KX-VC2000, "IP / NAT Traversal Mode": Performs KX-VC1600, and then KX-VC1300/ communication using the 2 modes of IP Mode and KX-VC1000. NAT Traversal Mode. Select "NAT Settings" and press [ENTER]. • The NAT settings screen is displayed.
Page 143: Making Call Type Settings
Contacts and Settings • If "Obtain automatically" is displayed, the – "RTP and RTCP for Video (Sub)" WAN IP address cannot be set. For details, – "BFCP" contact your dealer. – "H.245" "Local address judgement": Press [ENTER] and Press [G]. use [ ] to select "OFF"...
Page 144: Making Sip Settings
Enter a standards-compliant value. For • Video conference calls to an MCU or a details, contact your network administrator. non-Panasonic video conference system "Digest Authentication": Use [ ] to select through a SIP server using a SIP URI are not whether to enable digest authentication.
Page 145: Making H.323 Settings
Contacts and Settings Note Note • • When Auto (Switch by Site) is selected, If an IPv4 address contains 1 or 2 digit TCP will be used if using a SIP server, and numbers, enter these numbers as they are. UDP will be used if not using a SIP server.
Page 146 Contacts and Settings Press [G]. • A dialogue box to confirm the saving of settings is displayed. Use [ ] to select "Yes" and press [ENTER]. • The administrator menu screen is displayed. User Manual Document Version 2018-01...
Page 147: Making Codec Settings
Contacts and Settings Making Codec Settings These settings determine which codecs are enabled and disabled. Note • Changing codec settings may affect the ability to make and receive calls. For details, contact your dealer. • If "NAT Traversal Mode" is selected in the connection mode settings, codec settings will not be displayed.
Page 148 Contacts and Settings – "OFF": Rejects incoming calls. Note • When "Incoming Call from a non-regist." is set to "ON", "HDVC Incoming Call", "HDVC Mobile Incoming Call", and "Save denied call to History" are not available. "HDVC Incoming Call": When "Incoming Call from a non-regist." is set to "OFF", use [ ] to select whether to allow incoming calls from HD Visual Communication Unit/HDVC-MPCS.
Page 149: Usb Recording
Contacts and Settings Note • If "Incoming Call from a non-regist." is set to "ON" and "Incoming Call Authentication" is set to "OFF", you cannot set "Save denied call to History". "How to Save Call History": Press [ENTER], and select the how to save calls to the call history using –...
Page 150: Making Video Output Settings
"Content / Local (PwithP)": Displays your own HDMI Dual Monitor, PinP is not available. site’s shared contents and camera image as a • When using a KX-VC1000 that has not picture-in-picture. been expanded for HDMI Dual Monitor – "Content / Other (SideBySide)": Displays support, "Video Output"...
Page 151 • For the KX-VC1300 or KX-VC1600, or a HDMI1 for video and audio recording, KX-VC1000 that has been expanded for outputting L (other sites’ audio) and R (your own HDMI Dual Monitor, when "HDMI 1 / HDMI site’s audio) to HDMI3.
Page 152: Making Audio Input/Output Settings
– "OFF": Audio is not output to HDMI. Note Note • • When using a KX-VC1000 that has not These settings are for adjusting the audio been expanded for HDMI Dual Monitor handling. support, "HDMI 2" is not displayed. •...
Page 153: Making Gui Settings
Contacts and Settings – • "OFF": Audio is not input. When using a KX-VC1000 that has not been expanded for 4 Point Built-in MCU – "Main Camera": Audio is input from the main support, the following items are not camera.
Page 154: Making Hdmi Settings
Contacts and Settings – "Partially Hide": Everything is hidden Use [ ] to select the following items for input: except for the control name and the remote "One Touch Play": Use [ ] to select "ON" or control’s colour button. "OFF"...
Page 155: Setting Shortcuts
When using a KX-VC1000, "MIC Setting" "Day (Power OFF)": Press [ENTER] and use [ is not displayed as a selection. Additionally, when using a KX-VC1000 that has not been ] to select a day (default: Saturday). expanded for 4 Point Built-in MCU support, Note "Profile"...
Page 156: Setting Local Site Selection
Contacts and Settings • Note For software versions lower than 4.50, the default for all shortcut keys is "—". • A mass storage class (FAT16 or FAT32 format) compatible USB memory device can be used Press [G]. with this unit. •...
Page 157: Importing Data
"hdvclogall_XXXX.tar" can be – USB memory devices with multiple LUNs imported into the unit. However, when using (Logical Unit Numbers) a KX-VC1000 that has not been expanded – USB memory devices formatted with for 4 Point Built-in MCU support, profile multiple partitions (profile.xml) cannot be imported.
Page 158: Activating Enhanced Features
Note registered or more than 6 months have passed since the expiration date. • When using a KX-VC1000 that has not – "Expired": Less than 6 months have been expanded for 4 Point Built-in MCU passed since the service expiration support, "Profile"...
Page 159: Updating Software
Contacts and Settings – "None": No features have been Use [ ] to select "Update Method" and press activated. [ENTER]. Use [ ] to select "Network" or "USB" and Press [G]. press [ENTER]. • The registration key input screen is displayed. –...
Page 160: Initialising A Video Camera
Contacts and Settings The message displayed before the restart Select "Camera Initialize" and press [ENTER]. • The video camera initialisation screen is displayed. Use [ ] to select the video camera to be initialised ("Main" [default] or "Sub"). Press [R]. •...
Page 161: Setting Remote Access
Contacts and Settings Setting Remote Access You can set the settings required to remotely access the unit. Note • Changes made to the "Web port permanently enabled", "Web port Number", "telnet port permanently enabled", and "telnet port Number" settings are applied after restarting the unit. Select "Remote access Set."...
Page 162 Contacts and Settings Press [G]. • A dialogue box to confirm the saving of settings is displayed. Use [ ] to select "Yes" and press [ENTER]. • The administrator menu screen is displayed. User Manual Document Version 2018-01...
Page 163: Using The Kx-Vc Series Nat Traversal Service
Using the KX-VC Series NAT Traversal Service Using the KX-VC Series NAT Traversal Service Using the KX-VC Series NAT Traversal Service Preparations for Connections Service Period Overview To use this service, registration is necessary. By registering using the activation key included with the product, you can use this service for 3 months at no charge.
Page 164 Using the KX-VC Series NAT Traversal Service Obtain a Registration Key (Page 165) (using a computer) Perform the settings necessary for using the KX-VC Series NAT Traversal Service (Page 142). (Unit operations) Register the Registration Key (Page 158) (using the unit) Video conference call over KX-VC Series NAT Traversal Service Extend the Service Period of KX-VC Series NAT Traversal Service (Page 168) (using a computer)
Page 165: Connect To The Internet
– Recorded on an activation key. Router Please use a router that has been tested by Panasonic To check the MPR ID (using the for use with this service, and use the information from your provider to connect to the Internet. For details...
Page 166: To Obtain A Registration Key (Using A Computer)
Using the KX-VC Series NAT Traversal Service To obtain a Registration Key Click "Apply new" next to HDVC. (using a computer) Note • The following operating systems and web browsers are supported: Microsoft Windows 7 operating system – Microsoft Windows Internet Explorer 8/10 web browser Microsoft Windows 8 operating system –...
Page 167: To Display The Registration Key Again (Using A Computer)
Using the KX-VC Series NAT Traversal Service • To display the Registration Key The information confirmation screen is displayed. again (using a computer) Note If you misplace the Registration Key information, you • Clicking "Click to Show next Terminal can display it again by following the procedure below. IDs"...
Page 168 Using the KX-VC Series NAT Traversal Service Extending the Service Period "Activation Key No." "Registration ID" To extend the service period, it is necessary to purchase an activation key. The duration of the Click "Next". extension differs according to the card purchased. For •...
Page 169 Using the KX-VC Series NAT Traversal Service Enter the characters displayed in the image, and "Activation Key No.": Input the Activation Key No. then click "Apply". printed on the activation key purchased for the service period extension. "Registration ID": Input the Registration ID printed on the activation key purchased for the service period extension.
Page 170 Using the KX-VC Series NAT Traversal Service Press [ ] three times. • The fourth page is displayed. Use [ ] to select "Enhancement" and press [ENTER]. • The enhanced feature confirmation screen is displayed. Check the field "KX-VC Series NAT Traversal Service", and confirm that the service period has been extended.
Page 171: Using Mobile Connection Enhanced Features
(using IP Mode) communication Maximum number of mobile devices that can connect using mobile connection • KX-VC1000: 1 unit • KX-VC1000 (when using the 4 Point Built-in MCU enhanced feature): 3 units • KX-VC1300: 3 units • KX-VC1600: 5 units •...
Page 172: Using Multicast
Using Multicast Using Multicast About Multicast Multicast is a one-way communication service that allows one HD Visual Communication Unit to multicast video and audio to other multiple units, which receive the communication and show it. The data received and shown by a unit can also be sent along to other units, as the receiving unit can function as a relay terminal.
Page 173: Multicast Operation
Using Multicast The multicast feature, compared to usage of an MCU, can reduce the network bandwidth used at the multicast terminal’s sites. When a transmission failure occurs during the multicast, the configuration of the terminals will automatically change, so it is necessary that all terminals can connect and communicate with each other over the network.
Page 174: The Multicast Tree
Using Multicast The Multicast Tree Set the multicast tree to perform the multicast. The multicast tree defines the positions of terminals within the multicast system. The position of terminals within the multicast tree are displayed using node IDs, and their positional relationships are as follows.
Page 175: Setting The System
Using Multicast Note • During the multicast, if the connection bandwidth drops, the sending bandwidth will drop as well, lowering the resolution and/or the frame rate. • The quality of the multicast video and audio is affected by packet round trip time (RTT), the packet loss ratio, and the number of packets re-sent.
Page 176 "ON" (default): Noise reduction is enabled. – "OFF": Noise reduction is disabled. Note • "Multicast Def. Noise reduction" is not displayed for the KX-VC1000. "MIC detection": Use [ ] to select the microphone status display. – "ON": Displays the microphone status.
Page 177 If no multicast targets with a " " mark displayed are registered in the selection column, the multicast will not begin when [START] is pressed. • When "LAN 2" is set to "OFF" (Page 120), or when using a KX-VC1000/KX-VC1300, the LAN column is not displayed. •...
Page 178 Using Multicast Press [G]. • The multicast target screen is displayed. Note • Only IPv4 addresses can be used for the multicast feature. When "Contact list" is selected • The contact list screen is displayed. Use [ ] to select the other party to register and press [ENTER]. •...
Page 179: Starting A Multicast
Using Multicast Deleting Registered Contents In step 7 of "Administrator Menu List (Page 136)", select "Multicast Tree Set." and press [ENTER]. • The multicast tree screen is displayed. Use [ ] to select the multicast tree to delete. Press [R]. •...
Page 180 Using Multicast Use [ ] to select "Target" and press [ENTER]. • The multicast target screen is displayed. Use [ ] to select a multicast target and press [ENTER]. • The " " mark in the selection column will be added or removed. The multicast will start for the multicast targets displaying a "...
Page 181: Confirming The Transmission Status During A Multicast (Multicast Terminal)
Using Multicast Confirming the Transmission Status During a Multicast (Multicast Terminal) Press [STATUS]. • The multicast information screen is displayed. Use [ ] to select a multicast target and press [ENTER]. • The communication status of the selected multicast target is displayed. Note •...
Page 182: Confirming The Transmission Status During A Multicast (Relay Terminal/Receiver Terminal)
Using Multicast Confirming the Transmission Status During a Multicast (Relay Terminal/Receiver Terminal) Press [STATUS]. • The multicast information screen is displayed. Starting and Stopping Recording During a Multicast Press [MENU]. • The multicast menu is displayed. Select "USB Rec" and press [ENTER]. When not recording: A dialogue box to confirm starting recording is displayed.
Page 183: Using Usb Recording Features
Using USB Recording Features Using USB Recording Features • Record video and audio during a call, multicast, or while idle on a USB memory device connected to the back of the unit. • You can continue recording a different transmission status. For example, you can start recording while idle, and then start and end a call while recording.
Page 184 If you turn off the unit by pressing the power button on the unit or remote control when recording while idle, recording is stopped and the unit turns off. About Recordable Video Video that can be recorded differs between KX-VC1000/KX-VC1300/KX-VC1600 and KX-VC2000. KX-VC1000/KX-VC1300/KX-VC1600 •...
Page 185 Using USB Recording Features • During a call – Main site: Records the audio of the loudest four sites and its own site. If its own site is included in the loudest four sites, the audio of the four sites is recorded. –...
Page 186: Using Usb Device Mode
Using USB Device Mode Using USB Device Mode You can use a video camera or microphone connected to the HD Visual Communication Unit as a video camera or microphone for calls in general conference applications installed on a computer. Note •...
Page 187 Using USB Device Mode Item Specification Audio Standard UAC Version 1.0 Audio format PCM/16bits/32kbps Supported OS Microsoft Windows 7 SP2 Microsoft Windows 8.1 operating system Microsoft Windows 10 operating system Up to 25 fps when the unit's video frequency is 50 Hz. Up to 12.5 fps when the unit's video frequency is 50 Hz.
Page 188: Miscellaneous
Miscellaneous Changing the Remote Control Batteries For users in Taiwan only Open the cover. Take out the R6 (AA) batteries. Insert new batteries (R6 [AA] dry cell), minus side first, then close the cover. User Manual Document Version 2018-01...
Page 189: Cleaning The Unit
Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause electric shock. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.
Page 190: Input
Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
Page 191 Input Table 1 English/Arabic Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
Page 192 Input Table 2 Spanish Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
Page 193 Input Table 3 Portuguese Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
Page 194 Input Table 4 Japanese Latin Mode (Normal) Button Katakana Mode Number Mode Uppercase Lowercase (Full-Width) (Normal) -preferred Mode -preferred Mode アイウエオァィゥェォカキクケコ A B C a b c 2 a b c A B C 2 サシスセソ...
Page 195 Input Table 5 Russian Cyrillic Mode Latin Mode Number Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred Mode Mode Mode Mode A Á Â Ã À B C Ç a á â ã à b c ç АБ В Габвг 2 абвг...
Page 196 Input Continued from previous page Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Uppercase Lowercase Uppercase Lowercase Button -preferred -preferred -preferred -preferred Mode Mode Mode Mode A À Á Â Ã Ä Å a à á â ã ä å æ Æ...
Page 197 Input Table 6 Chinese Latin Mode Button Number Mode Uppercase-preferred Mode Lowercase-preferred Mode A B C a b c 2 a b c A B C 2 D E F d e f 3 d e f D E F 3 G H I g h i 4 g h i G H I 4 J K L j k l 5...
Page 198 Input Table 7 German Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
Page 199 Input Table 8 French Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
Page 200 Input Table 9 Italian Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode a à á â ã ä å æ A À...
Page 201 Input Table 10 Dutch Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
Page 202 Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B] (When Japanese is selected for the display language): Katakana Mode ® Latin mode ® number mode [B] (When a language other than Japanese, Chinese, or Russian is selected for the display language): Latin mode ®...
Page 203: Additional Information
→ Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
Page 204 Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 23). • An error has occurred. → Turn off the unit and restart it. •...
Page 205 • The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. • Your own site is a Sub Site in a multiple-party video conference call using a built-in MCU, and so you are not permitted to control the other party’s video camera.
Page 206 The maximum bandwidth setting is incorrect. → If you are trying to connect to a non-Panasonic video conference system, a connection might not be possible depending on either your or the other party’s bandwidth settings. Either check your settings and change them, or have the other party do the same (Page 122).
Page 207 In this case, contact your dealer. • You are trying to connect to an MCU or non-Panasonic video conference system that is not compatible. → Use the outgoing call history to confirm the name of the device, and then contact your dealer.
Page 208 (256 kbps ´ the number of site connections) (Page 122). → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.
Page 209: Audio
Additional Information Audio Problem Cause and Solution The other party cannot hear • The microphone cable is not properly connected. your voice. → Check that the microphone is properly connected to the unit (Page 23). Perform self diagnosis, and check the performance of the microphones that are connected to the unit (Page 134).
Page 210 Additional Information Problem Cause and Solution The sound volume is low or • The unit’s volume settings are too low. cannot be heard at all. → Increase the volume level (Page 85). Note • You can set the volume level of a video conference call before starting the call.
Page 211: System Settings
Additional Information System Settings Problem Cause and Solution The settings of the unit cannot • A video conference call is in progress. be changed. → Make settings after ending the current video conference call. • A video conference call is incoming. →...
Page 212 Additional Information Message Cause and Solution Invalid Subnet mask. • The input subnet mask is invalid. → Enter a valid subnet mask. For values of only 1 or 2 digits, enter these numbers as they are. Do not enter like [.000]. Example: The subnet mask is [255.255.255.0]. –...
Page 213 For details about supported versions and features, contact your dealer. • Connection to an unsupported MCU or non-Panasonic video conference system was attempted. → For details about supported MCUs and non-Panasonic video conference systems, contact your dealer.
Page 214 Additional Information Message Cause and Solution Received remote control ID • The remote control IDs of the unit and remote control do not match. (n1). The unit current setting → Follow the on-screen instructions to change the remote control ID of the is (n2).
Page 215 Additional Information Message Cause and Solution Invalid Primary DNS Server • The IP address contains an invalid value. address. → Enter the IPv4 address correctly. The correct format is XXX.XXX.XXX.XXX (dotted format decimal notation). If the IPv4 address contains 1 or 2 digit numbers, enter these numbers as they are.
Page 216 Message Cause and Solution Disconnected. • When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected. → When connecting to an MCU or non-Panasonic video conference system, encryption may not be available or some operations may not function as expected, depending on the device used by the other party.
Page 217 Additional Information Message Cause and Solution Invalid WAN IP Address. • The format of the router’s WAN IP address that you entered is invalid. → Enter the WAN IP address correctly, in the format XXX.XXX.XXX.XXX (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are.
Page 218: Registration Page Of Kx-Vc Series Nat Traversal Service
Additional Information Message Cause and Solution Software update failed. • The USB memory device does not contain the appropriate firmware. (3996 0BBB) • The firmware is incorrect. → Confirm that the correct firmware is saved to the USB memory device. Software update failed.
Page 219: Kx-Vc Series Nat Traversal Service For This Device
Additional Information Problem Cause and Solution I cannot log in to the device • The characters displayed in the image were not entered correctly. application screen. → Check that the capitalization of characters is correct, and then try entering them again. →...
Page 220: If A Message From The Kx-Vc Series Nat Traversal Service Is Displayed
Additional Information Problem Cause and Solution I extended the service period, • You did not restart the unit after registering on the KX-VC Series NAT but the Terminal ID is not Traversal Service registration page. Restarting the unit is necessary to displayed on the Home apply the registration information.
Page 221 Additional Information Message Cause and Solution Service will expire soon! • Your service period may have passed 3 months. Please purchase and → Purchase a new activation key, and extend the service period register new Activation Key (Page 168). Card to avoid interruption of NAT Traversal Service. Expiration date could be checked at Enhancement screen. • Service expired! Please The service period has expired. purchase and register new ...
Page 222: Specifications
Specifications System Specifications Unit KX-VC2000 KX-VC1600 KX-VC1300 KX-VC1000 Communication Protocol SIP, H.323 Video Compression Method H.261 (Main Stream only), H.263, H.263+, H.263++ (reception only), H.264 High Profile, H.264 Baseline Profile Audio Compression Method G.711 µ-law, A-law (3.4 kHz@64 kbps) G.722 (7.0 kHz@64 kbps) G.722.1 (7.0 kHz@32 kbps)
Page 223 Specifications Unit KX-VC2000 KX-VC1600 KX-VC1300 KX-VC1000 HDMI Main ´ 1, HDMI Sub ´ 1 Input/ Video Camera Output Input Input Resolution: 1280 ´ 720p, 1920 ´ 1080i, 1920 ´ 1080p Terminals RGB ´ 1 (Mini D-sub 15pin), HDMI ´ 1...
Page 224 HDCP is not supported. For 3-conductor stereo mini-plugs only. Simultaneous voice audio output for HDMI1/HDMI2 is not supported. Available for the KX-VC1000 after KX-VCS314 expansion has been enabled. Some features are not supported when using IPv6. User Manual Document Version 2018-01...
Page 225: Index
Index Index Device Connection Encryption, setting Activating Enhanced Features Activation Key Activation Key for 4 Point Built-in MCU (KX-VCS304) For Your Safety Activation Key for 4 Point Built-in MCU (KX-VCS305) Activation Key for 4 Point Built-in MCU (KX-VCS314) Activation Key for HDMI Dual Monitor (KX-VCS402) Activation Key for Mobile Connection (KX-VCS351) GUI, setting Activation Key for Mobile Connection (KX-VCS352)
Page 226 Index Power Button Power Management Settings Privacy Protecting Information Registering the Registration Key Remote Access Remote Control 25, 39 Remote Control, setting Remote Maintenance, performing Right of Publicity Screen Display Screen Layout, changing Screen Standby Mode Screen Standby, setting Security Security Settings Self Diagnosis, performing Software Update, setting...
Page 227 Notes Document Version 2018-01 User Manual...
Page 228 Panasonic Corporation http://www.panasonic.com Panasonic Corporation Osaka, Japan Authorised Representative in EU: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany © Panasonic Corporation 2017 PGQX1771RA PD1114KK8018...

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Panasonic KX-VC1000 User Manual

For Your Safety

Before Operation

Notes about Operation

Data Security

Privacy and Right of Publicity

Precaution

Preparation

Accessory/Optional Accessory Information

Optional Accessory

Part Names and Usage

Connection and Preparation

Turning the Power On/Off

Screen Display

Entering Characters

About Ipv6 Addresses

Initial Settings

Starting a Video Conference

Making a Video Conference Call

Answering a Video Conference Call

Connecting to an MCU

During Video Conference Calls

Adding Parties to an Existing Video Conference Call (Except Sub Sites)

Disconnecting Parties During Video Conference Call

Changing the Contents Sharing Method During Communication

Changing the Screen Layout During a Video Conference Call

Changing the Other Party's Screen Display Layout

Changing the MCU Mode (Main Site Only)

Changing the Setting of the Main Display (Main Site Only)

Changing the Site Name Display (Main Site Only)

Changing the Audio Settings for Other Parties (Main Site Only)

Changing the Settings for Audio Mixing Sites (Main Site Only)

Starting and Stopping Recording

Checking the Call History

Adjusting the Volume

Muting the Microphone

Reducing Microphone Noise

Displaying a Computer's Screen and the Sub Video Camera's Image

Controlling a Video Camera

Registering a Preset

Recalling a Registered Preset

Changing Video Camera Settings

Displaying the Connection Status

Displaying Unit Information

Contacts and Settings

Adding Contacts to the Contact List

Registering a Profile

Making Local Site Settings

Changing System Settings/Performing System Maintenance

Making Administrator Menu Settings

Using the KX-VC Series NAT Traversal Service

Using Mobile Connection Enhanced Features

Using Multicast

The Multicast Tree

About the Network

Making Administrator Menu Settings

Setting the System

Starting a Multicast

Using USB Recording Features

Using USB Device Mode

Miscellaneous

Changing the Remote Control Batteries

Cleaning the Unit

Input

Inputting Letters and Numbers

Additional Information

Troubleshooting

Specifications

System Specifications

Index

Quick Links

User Manual

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Summary of Contents for Panasonic KX-VC1000