Panasonic KX-VC300 Operating Manual
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Panasonic KX-VC300 Operating Manual

Hd visual communication unit
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Download this manual See also: User Manual, Manual
Operating Manual
HD Visual Communication Unit
KX-VC300/KX-VC600
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC300/KX-VC600: Software File Version 2.21 or later
In this manual, the suffix of each model number (e.g., KX-VC600NA) is omitted unless necessary.
Document Version: 2011-04

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Summary of Contents for Panasonic KX-VC300

  • Page 1 HD Visual Communication Unit KX-VC300/KX-VC600 Model No. Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-VC300/KX-VC600: Software File Version 2.21 or later In this manual, the suffix of each model number (e.g., KX-VC600NA) is omitted unless necessary.
  • Page 2 Introduction Introduction Feature Highlights Video camera Video camera Display Display Microphone Microphone Router Router Internet DCE: Data Circuit-terminating Equipment Lifelike Visual Communication You can experience lifelike visual communication with smooth, high-quality video and clear stereo sound. If you are using the KX-VC300, sending images in Full HD can only be done by purchasing an activation key card (KX-VCS401) to activate this feature (Page 94).
  • Page 3 (Page 94). For details about the activation key, contact your dealer. Connection to non-Panasonic Video Conference Systems You can connect to a non-Panasonic video conference system and have a 2-party video conference call (Page 44). For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer.
  • Page 4 CD-ROM before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.
  • Page 5 Introduction Precaution Notice for users in California This product contains a CR coin cell lithium battery that contains perchlorate material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate Information on disposal in other countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

  • Page 6: Table Of Contents

    Calling by Entering an IP Address ..................38 Calling from the Call History ...................40 Answering a Video Conference Call ................43 Connecting to a Non-Panasonic Video Conference System ........44 Connecting to an MCU ....................45 Changing the Screen Layout ..............47 Changing the Screen Layout during a 2-party Video Conference Call ......47 Changing the Screen Layout during a 3-party Video Conference Call ......49...
  • Page 7 Table of Contents Displaying the Connection Status ............68 Displaying the Connection Status .................68 Displaying Unit Information ...................69 About Enhanced Features ..............71 Activating Enhanced Features ..................71 Overview of Activation Keys ...................71 Enabling Multiple-Party Video Conference Calls (KX-VC300 only) ........72 Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) ......73 Contacts and Settings ................74 Adding Contacts to the Contact List ................74 Registering a New Contact .....................74...
  • Page 8 Table of Contents Troubleshooting ......................106 Basic Operation ......................106 Audio ..........................110 System Settings ......................111 If These Messages Appear ..................112 Miscellaneous .......................117 Specifications ..................118 System Specifications ....................118 Index......................120 Operating Manual Document Version 2011-04...

  • Page 9: For Your Safety

    For Your Safety For Your Safety For Your Safety WARNING To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. General The following symbols classify and describe the Follow all warnings and instructions level of hazard and injury caused when this unit is marked on the unit.
  • Page 10 For Your Safety Do not attempt to repair the power cord, Clean the AC plug periodically with a plug, or AC adaptor. If the power cord or soft, dry cloth to remove dust and other plug is damaged or frayed, contact an debris.
  • Page 11 For Your Safety Battery CAUTION The battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills Power on the skin or clothing, immediately When the unit is not used over an wash it off with plenty of clean water. If extended period of time, take the the liquid splashes into eyes, batteries out of the remote control.
  • Page 12 For Your Safety This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations.

  • Page 13: Before Operation

    Before Operation Notes about Operation Avoid placing the device in areas with high Before Operation humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.

  • Page 14: Data Security

    By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.

  • Page 15: Federal Communications Commission Requirements

    Before Operation Federal Communications Commission Requirements Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 16: Preparation

    Preparation Accessory Information Preparation The following accessories are included: Included Accessories Accessories Quantity AC adaptor (Part No.: PNLV6506) Power cord Remote control (Part No.: N2QAYB000674) Batteries (AA dry cell) CD-ROM (included manuals, etc.) Note • Product documentation may vary depending on the country/area of use. Operating Manual Document Version 2011-04...

  • Page 17: Part Names And Usage

    Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is green when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. The maximum range of reception is approximately 8 m (26.2 ft) from front of the unit, and approximately 3 m (9.8 ft) from 20°...

  • Page 18: Main Unit (Back)

    Preparation Main Unit (Back) KX-VC600 KX-VC300 Camera Control terminal (KX-VC600 only) This terminal is not available for use. RS-232C terminal This terminal is not available for use. MIC (Digital) jack (KX-VC600 only) (Page 23) Used to connect the Digital Boundary Microphone (optional) (Page 21). MIC (Analog) jack (Page 23) Used to connect the Analog Boundary Microphone (optional) (Page 21).
  • Page 19 Preparation HDMI terminal (Page 23) Used to connect to the display with an HDMI cable. Component terminal (Page 27) Used to connect to the display with a component video cable. DC IN (Page 24) Connect the AC adaptor’s DC cord. Document Version 2011-04 Operating Manual...

  • Page 20: Remote Control

    Preparation Remote Control Press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (Page 64). Press to show your computer’s Press to display/hide information screen on your and the other party’s...

  • Page 21: Boundary Microphone (Optional Accessory)

    Preparation Boundary Microphone (Optional Accessory) Boundary Microphone Boundary Microphone (Digital Interface Type) (Analog Interface Type) (Proprietary cable included. (Proprietary cable included. Cable length: approx. 8.5 m Cable length: approx. 7 m [approx. 28 ft]) [approx. 23 ft]) Part No.: KX-VCA001 Part No.: KX-VCA002 MIC Mute button Press to mute your own voice so that other video conference call participants cannot hear you...

  • Page 22: Led Patterns

    Preparation LED Patterns LEDs indicate the operational status of the unit, as follows: LED pattern Status Light blue on • Starting up Slow blue flashing • Idle state Blue on • In a video conference call (including when dialing, receiving a video conference call, and being disconnected) Orange on •...

  • Page 23: Connecting The Unit

    Preparation Connecting the Unit Note • If your display is not compatible with HDMI, use a component cable (Page 27). Since This section describes how to connect the main video sound signals are not transmitted when camera, display, microphone, LAN cable and power using a component cable, connect an cord.
  • Page 24 (Page 83). • If you are connected to an MCU or non-Panasonic video conference system, the output sent to the other party will be monaural. • When using Digital Boundary Microphones and...
  • Page 25 Preparation Layout examples (the gray circle indicates the microphone’s range): (13.1 ft) (13.1 ft) Display Microphone Microphone Display (13.1 ft) Microphone (13.1 ft) (13.1 ft) Microphone Microphone The range of each microphone (the radius of the circle with a microphone at the center) varies according to the level of surrounding and the number of microphones being used.
  • Page 26 • If you are connected to an MCU or Note non-Panasonic video conference system, the • Check the headphone connector (A) and the output sent to the other party will be monaural. microphone connector (B), and then connect •...
  • Page 27 Preparation Amplifier/Active Speaker Connecting the Display with a Connection Component Cable This section describes how to connect an amplifier/ If your display does not have an HDMI terminal, use a active speaker. component cable for connection. Connect the amplifier/active speaker to the Audio Connect the display to the Component terminal on Out L/R jack on the back of the unit using a stereo the back of the unit using a component cable.

  • Page 28: Turning The Power On/Off

    Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. Press the Power button on the front of the unit. • The Power LED turns on. Then, the Status LED starts flashing blue slowly, and the Home screen is displayed.

  • Page 29: Screen Display

    Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the remote control. Main Video Camera Image Displays the video from the main video camera. Unit Information Displays the connection mode, unit’s name, IP address, maximum bandwidth and encryption status.

  • Page 30: Menu Screen (Idle Screen)

    Preparation Icon Status LAN cable or peripheral connection error (no connection, device error, etc.). Note • If the MIC detection setting has been disabled through system settings (Page 81), the icon will not be displayed even if the Boundary Microphone or headset is disconnected.

  • Page 31: Video Conference Call Screen

    Preparation Video Conference Call Screen Other party’s information When registered in the contact list: The other party’s name/group name is displayed. When not registered in the contact list: The other party’s IP address or host name (e.g., www.example.com) is displayed. Video Image Displays the other party’s video, your own video, or video from the secondary video input such as a computer display or a sub video camera (Page 59, Page 63).
  • Page 32 Preparation Note • Pressing [Full Screen] on the remote control will hide or unhide the other party’s information, duration, network status indication , and guide displays. If the network status indication has been set to not be displayed, pressing [Full Screen] will not show the icon. Operating Manual Document Version 2011-04...

  • Page 33: Starting A Video Conference

    3-party/4-party video conference calls may not be possible depending on bandwidth settings (Page 80, Page 95). • When connecting to non-Panasonic video conference systems, you can make only 2-party video conference calls. Calling Using Speed Dial (2-party Conference/3-party Conference/ 4-party Conference) Note •...
  • Page 34 Starting a Video Conference Calling from the Home Screen Press [Home]. • The Home screen is displayed. With the dial keys, enter a One-Touch Connection number (1 to 5). • The information registered in the selected One-Touch Connection number is displayed. Press [Start] to start the call.
  • Page 35 Starting a Video Conference Calling from the Menu Screen Note • From the Menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (From the Home screen, you can make a video conference call using up to 5 One-Touch Connection numbers [1 to 5].) Press [Menu].

  • Page 36: Calling From The Contact List (2-Party Conference/3-Party Conference/4-Party Conference)

    Starting a Video Conference Calling from the Contact List (2-party Conference/3-party Conference/4-party Conference) Press [Menu]. • The Menu screen is displayed. Select "Contact List" using [ ] and press [Enter]. • The contact list screen is displayed. The entries are 2, 3 grouped in the index tabs and displayed in alphabetical order of "Group/Site".
  • Page 37 Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.

  • Page 38: Calling By Entering An Ip Address

    3-party video conference call: "2 sites" 4-party video conference call: "3 sites" Note • When connecting to an MCU or non-Panasonic video conference system, you cannot make 3-party/4-party video conference calls. • If you are using the KX-VC300, inputting 2 or 3...
  • Page 39 Starting a Video Conference Enter the IP address. • If the IP address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [.001]. Example: The IP address is [192.168.0.1]. – Correct entry: [192.168.0.1] –...

  • Page 40: Calling From The Call History

    (KX-VCS301) to activate multiple-party video conference calls (Page 94). For details about the activation key, contact your dealer. • When connecting to non-Panasonic video conference systems, you can make only 2-party video conference calls using the outgoing call history. •...
  • Page 41 Starting a Video Conference Press [Menu]. • The Menu screen is displayed. Select "Call History" using [ ] and press [Enter]. • The outgoing call history screen is displayed. 2, 3 Note • The result of the video conference call is displayed in the "Call result"...
  • Page 42 Starting a Video Conference Select the party you want to call using [ Note • If you press [Enter], the call history details screen is displayed. • When not selecting a local site (Page 96), "Local site name" will be blank. •...

  • Page 43: Answering A Video Conference Call

    Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (Page 80). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring, and a dialog box is displayed.

  • Page 44: Connecting To A Non-Panasonic Video Conference System

    Starting a Video Conference Connecting to a Non-Panasonic Video Conference System You can connect to a non-Panasonic video conference system and have a 2-party video conference call. Intranet Note • Non-Panasonic video conference systems you want to connect to must meet the following criteria.

  • Page 45: Connecting To An Mcu

    Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 5 or more parties. Intranet Note • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. –...
  • Page 46 Doing so allows you to operate (e.g., change the screen layout) the MCU remotely. Note • Tone signals can only be sent when connecting to an MCU. They cannot be sent between Panasonic HD Visual Communication Units. • Features and operations that can be performed remotely will vary depending on the MCU.

  • Page 47: Changing The Screen Layout

    Changing the Screen Layout Changing the Screen Layout during a 2-party Video Conference Call You can choose from 3 different screen layouts when taking part in a 2-party video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
  • Page 48 [R]: The screen layout will be switched to Layout 1. • When using a secondary video source (Page 59, Page 63), the screen layout cannot be changed. (You can change the screen layout when connecting to an MCU or non-Panasonic video conference system.) •...

  • Page 49: Changing The Screen Layout During A 3-Party Video Conference Call

    Changing the Screen Layout Changing the Screen Layout during a 3-party Video Conference Call You can choose from 7 different screen layouts when taking part in a 3-party (This Site, Site 1, Site 2) video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
  • Page 50 Changing the Screen Layout Layout 1 Layout 2 Layout 7 Layout 3 Layout 6 Layout 4 Layout 5 A: Site 1 B: Site 2 C: This Site Operating Manual Document Version 2011-04...
  • Page 51 Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. layout displayed by each button depends on the screen layout currently in use. You cannot switch the screen layout to Layout 2 directly. However, you can switch to Layout 2 if you press [Layout] first (Page 49).

  • Page 52: Changing The Screen Layout During A 4-Party Video Conference Call

    Changing the Screen Layout Changing the Screen Layout during a 4-party Video Conference Call You can choose from 6 different screen layouts when taking part in a 4-party (This Site, Site 1, Site 2, Site 3) video conference call. Press [Layout]. •...
  • Page 53 Changing the Screen Layout Layout 1 Layout 2*¹ Layout 6 Layout 3 Layout 5 Layout 4 A: Site 1 B: Site 2 C: Site 3 D: This site Image edges are trimmed and the image is centered. Document Version 2011-04 Operating Manual...
  • Page 54 Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display Screen Layout Remote sites Layout 1 All Sites...

  • Page 55: Adjusting The Volume And Tone

    Adjusting the Volume and Tone Adjusting the Volume You can adjust the volume during a video conference call. Press [Volume (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [Volume (+/–)]. •...

  • Page 56: Muting The Microphone

    Adjusting the Volume and Tone Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...

  • Page 57: Reducing Microphone Noise (Kx-Vc600 Only)

    Adjusting the Volume and Tone Reducing Microphone Noise (KX-VC600 only) You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. Press [Y].

  • Page 58: Adjusting The Tone

    After a video conference call is finished, the tone setting returns to the value set before starting the call. • When connecting to an MCU or non-Panasonic video conference system, the tone is set to "Standard" and cannot be changed. Operating Manual...

  • Page 59: Displaying Other Video Sources

    Displaying Other Video Sources Displaying a Computer’s Screen You can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Main video camera Computer Router...
  • Page 60 Note • When connecting to an MCU or non-Panasonic video conference system, the same screen may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your computer’s screen.
  • Page 61 Layout 1. To return to displaying your computer’s screen, press [B]. • When connecting to an MCU or non-Panasonic video conference system: – Even while displaying your computer’s screen, note that it is also possible for the other party to start sharing their computer’s...
  • Page 62 Displaying Other Video Sources Note • On the Home screen, you can also display the computer’s screen on your display by pressing [PC]. While the computer’s screen is displayed, the unit will not enter screen standby mode. To return to the Home screen, press [Camera Main].

  • Page 63: Displaying The Sub Video Camera's Image

    Displaying Other Video Sources Displaying the Sub Video Camera’s Image When a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. Main video camera Sub video camera Router Internet DCE: Data Circuit-terminating Equipment...
  • Page 64 Note • When connecting to an MCU or non-Panasonic video conference system, the same image may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your sub video camera’s image.
  • Page 65 Layout 1. To return to displaying your sub video camera’s image, press [B]. • When connecting to an MCU or non-Panasonic video conference system: – Even while displaying your sub video camera’s image, note that it is also possible...
  • Page 66 Displaying Other Video Sources Note • On the Home screen, you can also display the sub video camera’s image on your display by pressing [Camera Sub]. While the sub video camera’s image is displayed, the unit will not enter screen standby mode.
  • Page 67 Note • Fix your sub video camera and the object so that the image is not blurred. • You cannot perform this operation when connecting to an MCU or non-Panasonic video conference system. Press [Camera Sub]. • The sub video camera’s image is displayed.

  • Page 68: Displaying The Connection Status

    Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [Status]. • The connections status screen is displayed. An "X" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected.

  • Page 69: Displaying Unit Information

    3 parties displayed under "Site 1", "Site 2" and "Site 3". *1*2 "Frequency" is not displayed when connecting to an MCU or non-Panasonic video conference system. Depending on the other party, "Name" may be blank. Document Version 2011-04 Operating Manual...
  • Page 70 Displaying the Connection Status Press [Back]. • The display returns to the screen in use before the step 1 was performed. Operating Manual Document Version 2011-04...

  • Page 71: About Enhanced Features

    About Enhanced Features Activating Enhanced Features Overview of Activation Keys You can enhance the following types of features with an activation key (sold separately). For details about the settings, refer to Page 94. Model No. Product Name Activation Key Type Target Model Description KX-VCS301...

  • Page 72: Enabling Multiple-Party Video Conference Calls (Kx-Vc300 Only)

    About Enhanced Features Enabling Multiple-Party Video Conference Calls (KX-VC300 only) If you are using the KX-VC300, you cannot make 3-party/4-party video conference calls unless the multiple-party video conference call feature has first been enabled by purchasing an activation key card (KX-VCS301) (Page 94).

  • Page 73: Enabling The Sending Of Images In Full Hd Resolution (Kx-Vc300 Only)

    About Enhanced Features Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) If you are using the KX-VC300, you can only send images in HD (1280 ´ 720p) unless the feature for sending images in Full HD (1920 ´ 1080i) has first been enabled by purchasing an activation key card (KX-VCS401) (Page 94).

  • Page 74: Contacts And Settings

    Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: Contacts and Settings "Group/Site": Enter a name for the contact (up to Contact List 24 characters) (Page 99). "Speed Dial": Enter a speed dial number (1–300). "Multi-Point": Use [ ] to select "No".

  • Page 75: Editing Contact Information

    Contacts and Settings Use [ ] to select "New Contact" and press Editing Contact Information [Enter]. • Press [Menu]. The contact list registration screen is displayed. • The Menu screen is displayed. Use [ ] to select "Contact List" and press [Enter].

  • Page 76: Deleting A Contact

    Contacts and Settings Note Press [Home]. • The Home screen is displayed. • If a host name is displayed in the "Site" column of the call history, the party cannot be registered in your contact list. Deleting a Contact Press [Menu]. •...
  • Page 77 Contacts and Settings Press [Home]. Use [ ] to select the necessary items and • The Home screen is displayed. input information (Page 99). Note Registering a Multiple-party Contact • You cannot edit "Multi-Point" or "IP Address". You can register a multiple-party contact to the contact list from the outgoing call history.

  • Page 78: Changing System Settings

    Contacts and Settings Changing System Setting the Date and Time Settings Press [Menu]. • The Menu screen is displayed. Note Use [ ] to select "Settings" and press • If a video conference call is received while data [Enter]. is being entered, the data entry is interrupted •...

  • Page 79: Making Sound Settings

    Contacts and Settings Use [ ] to select "Settings" and press Making Sound Settings [Enter]. • Press [Menu]. The system settings screen is displayed. • The Menu screen is displayed. Use [ ] to select "Network Settings" and Use [ ] to select "Settings"...

  • Page 80: Making Connection Settings

    • When connecting to an MCU or Use [ ] to select the following items for input: non-Panasonic video conference system, • set "Encryption" to "OFF" because The following items are displayed over 2 pages. To view all the items, press [R] to move to the...
  • Page 81 Contacts and Settings encryption is not available. Encryption must "Noise reduction" (KX-VC600 only): Use [ be disabled on both sides. ] to select whether to enable noise reduction "Max Resolution": Use [ ] to select the when a video conference call begins. –...

  • Page 82: Display Unit Information

    Contacts and Settings between your units may be different. In this Press [Home]. case, the maximum resolution will be • The Home screen is displayed. "HD", even if you have specified "Full HD". • During a 4-party video conference call, the Setting the MIC Position display resolution will be "HD", even if you (KX-VC600 only)
  • Page 83 Contacts and Settings Press [G]. Press [B]. • • A dialog box to confirm the saving of settings is The manual settings screen is displayed. displayed. Use [ ] to select "Yes" and press [Enter]. • The system settings screen is displayed. Note •...
  • Page 84 Contacts and Settings When setting Digital Boundary Microphones in When setting Digital Boundary Microphones as a row perpendicular to the display: follows: Main video camera Display Main video camera Display Speaker Speaker Speaker Speaker R ch L ch MIC 1 R ch L ch MIC 1...

  • Page 85: Making Remote Control Settings

    Contacts and Settings • Making Remote Control When "ON" is selected, if the unit receives a signal from a remote control that has an ID Settings different from the one specified on the Home screen, a warning is displayed. Follow the You can specify a remote control ID from 1, 2, or 3 for procedures on the screen to change the remote both the remote control and the unit.

  • Page 86: Performing A Network Test

    Contacts and Settings Use the following procedure to change the ID of the Use [ ] to select "Network Test" and press remote control. [Enter]. Press and hold [·] and [#] at the same time. • The network test screen is displayed. Within 2 seconds after you release the buttons, press the number (1 to 3) corresponding to the ID that you specified for "Remote control ID"...

  • Page 87: Performing Remote Maintenance

    Contacts and Settings Use [ ] to select "Settings" and press Note [Enter]. • If you do not press [R], the self diagnosis • The system settings screen is displayed. will automatically end after about 10 minutes. Press [ • The second page is displayed.

  • Page 88: Checking Enhanced Features

    Contacts and Settings Making Administrator Checking Enhanced Features Menu Settings You can check which features have been activated due to software enhancement (Page 94). Press [Menu]. Note • The Menu screen is displayed. • If a video conference call is received while data is being entered, data entry is interrupted and Use [ ] to select "Settings"...

  • Page 89: Making Language Settings

    Contacts and Settings Use [ ] to select "Login" and press [Enter]. Use [ ] to select "Yes" and press [Enter]. • • The admin menu screen is displayed. The admin menu screen is displayed in the selected language. Press [Home]. •...

  • Page 90: Making Connection Mode Setting

    This setting is available only when "Admin" is selected for "Access mode". • When connecting to an MCU or non-Panasonic video conference system, set "Encryption" to "OFF" because encryption is not available. Encryption must be disabled on both sides. "Encryption Key": Enter an encryption key (4 to 256 characters [alphanumeric, space, symbols]) (Page 99).

  • Page 91: Making Software Update Settings

    Contacts and Settings • Use [ ] to select "Yes" and press [Enter]. When "OFF" is selected, the unit will not automatically look up the DNS server or proxy • The system will automatically restart to reflect server to see if there are updates for your changes to system settings.

  • Page 92: Making Screen Standby Settings

    Contacts and Settings Note Use [ ] to select "Update Software Now" • Contact your dealer for more information on and press [Enter]. obtaining the latest firmware and Operating • A dialog box to confirm the updating of your Manual. software is displayed.

  • Page 93: Making Administrator Password Settings

    Contacts and Settings Use [ ] to select the following items and enter Enter the length of time (0–99) in minutes until the a password (4–10 digits): unit enters screen standby mode (default: 10). "Current password": Enter the current password (default: 00000000).

  • Page 94: Activating Enhanced Features

    Contacts and Settings To Register the Registration Key Code Use [ ] to select "Yes" and press [Enter]. • The system will automatically restart to Registering the registration key code you acquired complete the system initialization. activates the enhanced features. Note Login to the administrator menu (Page 88).

  • Page 95: Making Local Site Settings

    Contacts and Settings Making Local Site Press [G]. • The registration key code input screen is Settings displayed. You can register up to 5 temporary local sites. The same unit can be used in multiple meeting rooms without the need to change certain basic network settings.

  • Page 96: Selecting A Local Site

    ] to select "Yes" and press [Enter]. administrator. • The select local site screen is displayed. • When connecting to an MCU or non-Panasonic video conference system, Press [Home]. set "Encryption" to "OFF" because • The Home screen is displayed. encryption is not available. Encryption must be disabled on both sides.

  • Page 97: Editing Local Site Information

    Contacts and Settings Use [ ] to select "Select local site" and Use [ ] to select "Yes" and press press [Enter]. [Enter]. • The select local site screen is displayed. • The Home screen is displayed. Editing Local Site Information Press [Menu].

  • Page 98: Deleting Local Site Information

    Contacts and Settings Deleting Local Site Information Press [Menu]. • The Menu screen is displayed. Use [ ] to select "Select local site" and press [Enter]. • The select local site screen is displayed. Use [ ] to select the local site you want to delete.

  • Page 99: Input

    Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
  • Page 100 Input Table 1 English Letter Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 101 Input Table 2 French Letter Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 102 Input Table 3 Spanish Letter Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 103 Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B]: letter mode ® number mode ® extended character 1 mode ® extended character 2 mode • [R]: lowercase-preferred mode ®...

  • Page 104: Miscellaneous

    Miscellaneous Changing the Remote Control Batteries Open the cover. Take out the AA batteries. Insert new batteries (AA dry cell), minus side first, then close the cover. Operating Manual Document Version 2011-04...

  • Page 105: Cleaning The Unit

    Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.

  • Page 106: Additional Information

    → Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
  • Page 107 Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 18). • An error has occurred. → Turn off the unit and restart it. •...
  • Page 108 There may be a problem with your communication lines. → Contact your dealer. • If you are trying to connect to an MCU or non-Panasonic video conference system, encryption is enabled on either your or the other party’s side. →...
  • Page 109 "2.0 Mbps" or higher (Page 80, Page 95). → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.

  • Page 110: Audio

    Additional Information Audio Problem Cause and Solution • The other party cannot hear The microphone cable is not properly connected. your voice. → Check that the microphone is properly connected to the unit (Page 18). Perform self diagnosis, and check the performance of the microphones that are connected to the unit (Page 86).

  • Page 111: System Settings

    Additional Information Problem Cause and Solution You hear audio feedback. • The microphone is too close to the display or to speakers. → Keep microphones at least 1 m (3.3 ft) away from any display or speaker. • The display’s volume settings are too high. →...

  • Page 112: If These Messages Appear

    Additional Information If These Messages Appear Message Cause and Solution • Call FAILED. Encryption The encryption settings do not match those of the other party in a video settings (On/Off) must match. conference call. Please change the encryption → Change the encryption settings to match those of the other party setting on one side and try (Page 80, Page 89).
  • Page 113 Additional Information Message Cause and Solution Sub-Camera source is not • A cable or cord is not properly connected. compatible. → Check that all cables to the unit are connected properly (Page 63). • The signal input from the sub video camera is invalid. →...
  • Page 114 For details about supported versions and features, contact your dealer. • Connection to an unsupported MCU or non-Panasonic video conference system was attempted. → For details about supported MCUs and non-Panasonic video conference systems, contact your dealer.
  • Page 115 Additional Information Message Cause and Solution Received remote control ID • The remote control IDs of the unit and remote control do not match. (n1). The unit current setting → Follow the on-screen instructions to change the remote control ID of the is (n2).
  • Page 116 "60" is displayed for n. Then, the remaining time starts to decrease. Disconnected. • When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected because encryption settings were enabled. → Disable encryption settings on both sides. •...

  • Page 117: Miscellaneous

    Additional Information Miscellaneous Problem Cause and Solution • A standard definition (640 ´ 480p, 720 ´ 480p) video camera signal has "Safe Mode" is displayed on the screen. been detected. → Disconnect the video camera from the unit, and reset the unit by turning off its power, then turning it back on.

  • Page 118: Specifications

    Specifications System Specifications Video Compression Method H.264 Compatible • 1920 ´ 1080i Resolutions • 1280 ´ 720p • 704 ´ 480p 1920 ´ 1080i Camera Input Resolution PC Input Resolutions XGA, SVGA, VGA Audio Compression Method MPEG-4 AAC LD Frequency Range KX-VC300: 14 kHz KX-VC600: 20 kHz No.
  • Page 119 Either output can be set through system settings (Page 83). However, when using together with an Analog Boundary Microphone, or when connecting to an MCU or non-Panasonic video conference system, stereo output may not be available (Page 24). When using together with an Analog Boundary Microphone, or when connecting to an MCU or non-Panasonic video conference system, the output is monaural.

  • Page 120: Index

    Calling from the Contact List Calling using Speed Dial Cleaning the unit Optional Accessory Computer Screen, viewing Confirming the MPR ID Connecting to a Non-Panasonic Video Conference System Part Names and Usage Connecting to an MCU Ports, Main Unit Connection...
  • Page 121 Index Self Diagnosis, performing Software Update, setting 90, 91 Sound, setting Specifications, system Sub Video Camera, viewing System Initialization, performing Tone, Adjusting Troubleshooting Unit Information, viewing 69, 82 Unit Name, setting Volume, adjusting Document Version 2011-04 Operating Manual...
  • Page 122 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2011...

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