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Panasonic KX-VC500CN User Manual

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User Manual

HD Visual Communication Unit
KX-VC500CN
Model No.
Thank you for purchasing a Panasonic HD Visual Communication Unit.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC500: Software File Version 2.30 or later
In this manual, the suffix of each model number (e.g., KX-VC500CN) is omitted unless necessary.

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Summary of Contents for Panasonic KX-VC500CN

  • Page 1: User Manual

    HD Visual Communication Unit KX-VC500CN Model No. Thank you for purchasing a Panasonic HD Visual Communication Unit. Please read this manual carefully before using this product and save this manual for future use. KX-VC500: Software File Version 2.30 or later...
  • Page 2 Introduction Introduction Feature Highlights Video camera Video camera Display Display Microphone Microphone Intranet Lifelike Visual Communication You can experience lifelike visual communication with smooth, high-quality video and clear stereo sound. If using 2 or more Boundary Microphones, stereo output can be enabled through system settings (Page 85). Simply Operated Visual Communication You can easily begin a video conference call by pressing the unit’s One-Touch Connection button followed by the Start button (Page 32).
  • Page 3 This feature must be enabled with an activation key (Page 73, Page 95). For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer. MCU Connection By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties.
  • Page 4 CD-ROM before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.

  • Page 5: Table Of Contents

    Table of Contents Table of Contents For Your Safety ..................8 For Your Safety .........................8 Before Operation ..................12 Notes about Operation ....................12 Data Security ........................13 Privacy and Right of Publicity ..................13 Preparation .....................14 Accessory Information ....................14 Part Names and Usage ....................15 Main Unit (Front) ......................15 Main Unit (Back) ......................16 Remote Control ......................17...
  • Page 6 Displaying Unit Information ...................70 About Enhanced Features ..............72 Activating Enhanced Features ..................72 Overview of Activation Keys ...................72 Enabling Connection to Non-Panasonic Video Conference Systems ......73 Enabling Connection to an MCU ..................74 Contacts and Settings ................76 Adding Contacts to the Contact List ................76 Registering a New Contact .....................76...
  • Page 7 Table of Contents Additional Information .................107 Troubleshooting ......................107 Basic Operation ......................107 Audio ..........................112 System Settings ......................113 If These Messages Appear ..................114 Miscellaneous .......................119 Specifications ..................120 System Specifications ....................120 Index......................122 User Manual...

  • Page 8: For Your Safety

    For Your Safety For Your Safety For Your Safety WARNING To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. General The following symbols classify and describe the Follow all warnings and instructions level of hazard and injury caused when this unit is marked on the unit.
  • Page 9 For Your Safety Operating Safeguards To prevent fires, electric shock, injury, or damage to the unit, be sure to follow Do not disassemble this unit. Only these guidelines when performing any qualified personnel should service this wiring or cabling: unit. Disassembling the unit may expose Before performing any wiring or you to dangerous voltages or other risks.
  • Page 10 For Your Safety Battery Unplug the unit from the AC outlet and have it serviced by qualified service The battery contains diluted sulfuric personnel in the following cases: acid, a very toxic substance. If the If the unit does not operate battery leaks and the liquid inside spills according to the operating on the skin or clothing, immediately...
  • Page 11 For Your Safety This product contains batteries. Replace CAUTION only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion Power resulting in injury or fire. Dispose of used batteries according to the instructions of When the unit is not used over an extended period of time, take the your local solid waste officials and local...

  • Page 12: Before Operation

    Before Operation Before Operation Notes about Operation Avoid placing the device in areas with high humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.

  • Page 13: Data Security

    By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.

  • Page 14: Preparation

    Preparation Preparation Accessory Information The following accessories are included: Included Accessories Accessories Quantity Power cord (earth terminal included) Remote control (Part No.: N2QAYB000674) Batteries (R6 [AA] dry cell) CD-ROM (included manuals, etc.) User Manual...

  • Page 15: Part Names And Usage

    Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is red when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. The maximum range of reception is approximately 8 m from front of the unit, and approximately 3 m from 20°...

  • Page 16: Main Unit (Back)

    Preparation Main Unit (Back) RS-232C terminal This terminal is not available for use. MIC jack (Page 21) Used to connect the Boundary Microphone (optional) (Page 18). Audio In L/R jack (Page 21) Used to connect general-purpose microphones (not for the Boundary Microphone). LAN jack (Page 21) Connect a LAN cable.

  • Page 17: Remote Control

    Preparation Remote Control Press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (Page 66). Press to show your computer’s Press to display/hide information screen on your and the other party’s...

  • Page 18: Boundary Microphone (Optional Accessory)

    Preparation Boundary Microphone (Optional Accessory) Boundary Microphone (Digital Interface Type) (Proprietary cable included. Cable length: approx. 8.5 m) Model No.: KX-VCA001 MIC Mute button Press to mute your own voice so that other video conference call participants cannot hear you (Page 58).

  • Page 19: Led Patterns

    Preparation LED Patterns LEDs indicate the operational status of the unit, as follows: LED pattern Status Slow blue flashing • Starting up • Idle state Blue on • In a video conference call (including when dialling, receiving a video conference call, and being disconnected) Orange on •...
  • Page 20 Preparation • It takes about 7 seconds to return from screen standby mode. (The length of time may vary depending on the type of display you are using.) User Manual...

  • Page 21: Connecting The Unit

    Preparation Connecting the Unit Note • If your display is not compatible with HDMI, use a component cable (Page 24). Since This section describes how to connect the main video sound signals are not transmitted when camera, display, microphone, LAN cable and power using a component cable, connect an cord.
  • Page 22 (Page 85). • If you are connected to an MCU or non-Panasonic video conference system, the output sent to the other party will be monaural. The range of each microphone (the radius of the circle...
  • Page 23 Preparation Amplifier/Active Speaker Connection This section describes how to connect an amplifier/ Display active speaker. Microphone Microphone Display Microphone Connect the amplifier/active speaker to the Audio Out L/R jack on the back of the unit using a stereo pin plug cable. Microphone Note Microphone...
  • Page 24 Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal, use a component cable for connection. Connect the display to the Component terminal on the back of the unit using a component cable. User Manual...

  • Page 25: Turning The Power On/Off

    Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. Press the [Power] button on the front of the unit. • The Power LED and all of the One-Touch Connection button LEDs turn on. Then, the One-Touch Connection button LEDs turn off, the Status LED starts flashing blue slowly, and the Home screen is displayed.

  • Page 26: Screen Display

    Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the unit or on the remote control. Main Video Camera Image Displays the video from the main video camera. Unit Information Displays the unit’s name, IP address (if using a SIP server [Page 93], the SIP user name) and maximum bandwidth.

  • Page 27: Menu Screen (Idle Screen)

    Preparation Icon Status Microphone is muted. Note • If the MIC detection setting has been disabled through system settings (Page 83), the icon will not be displayed even if the Boundary Microphone is muted. Network, server (any kind), or peripheral connection error (no connection, device error, etc.).
  • Page 28 Preparation Guide Displays operations you can perform with the remote control when performing features or changing settings. Menu List Displays the various functions you can use and settings available to change. Status Indication The status of the unit is displayed with an icon (Page 26). User Manual...

  • Page 29: Video Conference Call Screen

    Preparation Video Conference Call Screen Other party’s information When registered in the contact list: The other party’s name/group name is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), or host name (e.g., www.example.com) is displayed. If the other party uses the same SIP domain as you, only the SIP user name, and not the SIP URI, is displayed.
  • Page 30 Preparation • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 83). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disabled, the icon will not be displayed on any of the images.

  • Page 31: Starting A Video Conference

    Video conference calls can be made using a SIP URI through a SIP server only if SIP settings have been made correctly. • When connecting to non-Panasonic video conference systems, you can make only 2-party video conference calls. Calling Using Speed Dial (2-party Conference/3-party Conference/...
  • Page 32 Starting a Video Conference Calling from the Home Screen (Operation with the Main Unit) Press [Home]. • The Home screen is displayed. Press [One-Touch Connection] (1 to 5). • The LED for the One-Touch Connection number you pressed lights up. •...
  • Page 33 Starting a Video Conference Calling from the Menu Screen (Operation with the Remote Control) Note • From the Menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (From the Home screen, you can make a video conference call using up to 5 One-Touch Connection numbers [1 to 5].) Press [Menu].

  • Page 34: Calling From The Contact List (2-Party Conference/3-Party Conference/4-Party Conference)

    Starting a Video Conference Calling from the Contact List (2-party Conference/3-party Conference/4-party Conference) Note • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 76). • If "IP Address" is set to "Auto" on the network settings screen (Page 81), the unit’s IP address will be automatically obtained using a DHCP server, and therefore may change to a different IP address from the one registered in the other party’s contact list.
  • Page 35 Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.

  • Page 36: Calling By Entering An Address Directly

    3-party video conference call: "2 sites" 4-party video conference call: "3 sites" Note • When connecting to an MCU or non-Panasonic video conference system, you cannot make 3-party/4-party video conference calls. Select "Site 1", "Site 2", "Site 3" using [...
  • Page 37 Starting a Video Conference Enter the IP address or SIP URI (or SIP user name). Note • If the IP address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [.001]. Example: The IP address is [192.168.0.1]. –...
  • Page 38 Starting a Video Conference Press [Start] to start the call. • You can also start the call by pressing [Enter]. When you want to end the call, press [End]. • The Home screen is displayed. User Manual...

  • Page 39: Calling From The Call History

    • 2-party/3-party/4-party video conference calls can be made using the outgoing call history. • When connecting to non-Panasonic video conference systems, you can make only 2-party video conference calls using the outgoing call history. • For video conference calls made using the contact list, the contact name is displayed. For video conference calls made by entering the IP address/SIP URI directly (Page 36), the IP address/SIP URI is displayed.
  • Page 40 Starting a Video Conference Press [Menu]. • The Menu screen is displayed. Select "Call History" using [ ] and press [Enter]. • The outgoing call history screen is displayed. 2, 3 Note • The result of the video conference call is displayed in the "Call result"...
  • Page 41 Starting a Video Conference Select the party you want to call using [ Note • If you press [Enter], the call history details screen is displayed. • When not selecting a local site (Page 99), "Local site name" will be blank. •...

  • Page 42: Answering A Video Conference Call

    Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (Page 82). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring, and a dialogue box is displayed.
  • Page 43 Starting a Video Conference Note • If you do not answer a video conference call within approximately 60 seconds, the call will be terminated automatically. When Automatic Answer is Set When a video conference call is incoming the call will be automatically answered after one ring, and transmission then begins.

  • Page 44: Changing The Screen Layout

    Changing the Screen Layout Changing the Screen Layout during a 2-party Video Conference Call You can choose from 3 different screen layouts when taking part in a 2-party video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
  • Page 45 [R]: The screen layout will be switched to Layout 1. • When using a secondary video source (Page 61, Page 65), the screen layout cannot be changed. (You can change the screen layout when connecting to an MCU or non-Panasonic video conference system.) •...

  • Page 46: Changing The Screen Layout During A 3-Party Video Conference Call

    Changing the Screen Layout Changing the Screen Layout during a 3-party Video Conference Call You can choose from 7 different screen layouts when taking part in a 3-party (This Site, Site 1, Site 2) video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
  • Page 47 Changing the Screen Layout Layout 1 Layout 2 Layout 7 Layout 3 Layout 6 Layout 4 Layout 5 A: Site 1 B: Site 2 C: This Site User Manual...
  • Page 48 Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. layout displayed by each button depends on the screen layout currently in use. You cannot switch the screen layout to Layout 2 directly. However, you can switch to Layout 2 if you press [Layout] first (Page 46).

  • Page 49: Changing The Screen Layout During A 4-Party Video Conference Call

    Changing the Screen Layout Changing the Screen Layout during a 4-party Video Conference Call You can choose from 6 different screen layouts when taking part in a 4-party (This Site, Site 1, Site 2, Site 3) video conference call. Press [Layout]. •...
  • Page 50 Changing the Screen Layout Layout 1 Layout 2*¹ Layout 6 Layout 3 Layout 4 Layout 5 A: Site 1 B: Site 2 C: Site 3 D: This site Image edges are trimmed and the image is centred. Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use.
  • Page 51 Changing the Screen Layout Display Screen Layout Remote sites Layout 1 All Sites Layout 2 Site 1 Layout 3 Site 2 Layout 4 Site 3 Layout 5 This Site Layout 6 Example: When using Layout 3 [B]: The screen layout will be switched to Layout 1. [R]: The screen layout will be switched to Layout 2.

  • Page 52: Controlling A Ptz Camera

    The features that can be used may be limited depending on your video camera model. (e.g., A video camera with only a zoom feature) • When the other party is using a non-Panasonic video conference system, some operations may not be available, or unintended operations may occur. Press [CAM Ctrl].
  • Page 53 Controlling a PTZ Camera Use [ ] to select the site to display and press [Enter]. • The camera control screen is displayed. User Manual...
  • Page 54 Controlling a PTZ Camera Press the buttons of the remote control to operate the PTZ camera. [B]: Zoom out [R]: Zoom in ]: Pan the camera left/right. ]: Tilt the camera up/down. • The movement continues as long as you hold down the button, and stops when you release the button.

  • Page 55: Recalling A Registered Preset

    Controlling a PTZ Camera Recalling a Registered Preset During a video conference call, you can set the other party’s PTZ camera’s direction and zoom settings to a desired position by selecting a preset (pan, tilt, and zoom position) registered in their PTZ camera. Note •...
  • Page 56 Controlling a PTZ Camera Press a numeric button (1–9) to select the preset number that you want to recall. • The direction and zoom of the other party’s PTZ camera will change to that of the registered preset. Note • If a number which has no preset registered to it is selected, the PTZ camera’s direction or zoom will not change.

  • Page 57: Adjusting The Volume And Tone

    Adjusting the Volume and Tone Adjusting the Volume You can adjust the volume during a video conference call. Press [Volume (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [Volume (+/–)]. •...

  • Page 58: Muting The Microphone

    Adjusting the Volume and Tone Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...

  • Page 59: Reducing Microphone Noise

    Adjusting the Volume and Tone Reducing Microphone Noise You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. Press [Y].

  • Page 60: Adjusting The Tone

    After a video conference call is finished, the tone setting returns to the value set before starting the call. • When connecting to an MCU or non-Panasonic video conference system, the tone is set to "Standard" and cannot be changed. User Manual...

  • Page 61: Displaying Other Video Sources

    Displaying Other Video Sources Displaying a Computer’s Screen You can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Main video camera Computer Intranet...
  • Page 62 Note • When connecting to an MCU or non-Panasonic video conference system, the same screen may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your computer’s screen.
  • Page 63 Pressing [Full Screen] on the remote control will hide or unhide the other party’s information, duration, and guide displays. • When connecting to another Panasonic HD Visual Communication Unit: – While displaying your computer’s screen, the other party cannot press [PC] to display their own computer’s screen.
  • Page 64 Displaying Other Video Sources Note • On the Home screen, you can also display the computer’s screen on your display by pressing [PC]. While the computer’s screen is displayed, the unit will not enter screen standby mode. To return to the Home screen, press [Camera Main].

  • Page 65: Displaying The Sub Video Camera's Image

    Displaying Other Video Sources Displaying the Sub Video Camera’s Image When a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. Main video camera Sub video camera Intranet Connecting the Sub Video Camera •...
  • Page 66 Note • When connecting to an MCU or non-Panasonic video conference system, the same image may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your sub video camera’s image.
  • Page 67 Displaying Other Video Sources • When connecting to an MCU or non-Panasonic video conference system: – Even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video...
  • Page 68 Note • Fix your sub video camera and the object so that the image is not blurred. • You cannot perform this operation when connecting to an MCU or non-Panasonic video conference system. Press [Camera Sub]. • The sub video camera’s image is displayed.

  • Page 69: Displaying The Connection Status

    Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [Status]. • The connections status screen is displayed. An "X" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected.

  • Page 70: Displaying Unit Information

    Displaying the Connection Status Displaying Unit Information Press [Status] twice. • The unit information screen is displayed. Note • When you are not using a SIP server, "SIP Username" and "SIP Domain Name" will be blank. • The resolution for sending images is displayed under "Resolution (send)".
  • Page 71 3 parties displayed under "Site 1", "Site 2" and "Site 3". *1*2 "Frequency" is not displayed when connecting to an MCU or non-Panasonic video conference system. Depending on the other party, "Name" may be blank. Press [Back]. •...

  • Page 72: About Enhanced Features

    Description KX-VCS101 Activation Key Card Connection Enhancement Enables the connection to MCUs (Connection and non-Panasonic video Enhancement) conference systems. Note • Once you have activated new features (Page 95), they remain activated even after software updates or a system initialisation.

  • Page 73: Enabling Connection To Non-Panasonic Video Conference Systems

    About Enhanced Features Enabling Connection to Non-Panasonic Video Conference Systems You can connect to a non-Panasonic video conference system and have a 2-party video conference call. Intranet Note • To connect to non-Panasonic video conference systems, you must purchase an activation key card (KX-VCS101) and activate this feature beforehand (Page 95).

  • Page 74: Enabling Connection To An Mcu

    About Enhanced Features Enabling Connection to an MCU Connecting to an MCU allows you to have a video conference call with 5 or more parties. Intranet Note • To connect to an MCU, you must purchase an activation key card (KX-VCS101) and activate this feature beforehand (Page 95).
  • Page 75 Doing so allows you to operate (e.g., change the screen layout) the MCU remotely. Note • Tone signals can only be sent when connecting to an MCU. They cannot be sent between Panasonic HD Visual Communication Units. • Features and operations that can be performed remotely will vary depending on the MCU.

  • Page 76: Contacts And Settings

    Contacts and Settings Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: "Group/Site": Enter a name for the contact (up to Contact List 24 characters) (Page 101). "Speed Dial": Enter a speed dial number (1–300). "Multi-Point": Use [ ] to select "No".

  • Page 77: Editing Contact Information

    Contacts and Settings Registering a Multiple-party Contact Note • To continue entering another contact, press Press [Menu]. [B] and repeat steps 3–5. • The Menu screen is displayed. Press [Home]. Use [ ] to select "New Contact" and press • The Home screen is displayed.

  • Page 78: Deleting A Contact

    Contacts and Settings Registering a Contact from the Press [G]. • A dialogue box to confirm the saving of settings Call History is displayed. Registering a Single-party Contact Use [ ] to select "Yes" and press [Enter]. • The contact list details screen is displayed. You can register a contact to the contact list from the call history.
  • Page 79 Contacts and Settings Use [ ] to select the necessary items and Use [ ] to select the multiple-party entry you input information (Page 101). want to add as a multiple-party contact, and press [B]. Note • The contact list registration screen is displayed. •...

  • Page 80: Changing System Settings

    Contacts and Settings Changing System Use [ ] to select "Yes" and press [Enter]. • The system settings screen is displayed. Settings Press [Home]. • The Home screen is displayed. Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you Setting the Date and Time answer a video conference call is displayed.

  • Page 81: Making Network Settings

    Contacts and Settings Note Making Network Settings • "IP Address", "Subnet mask", and Press [Menu]. "Default Gateway" can be entered only if • The Menu screen is displayed. "IP Address" is set to "Manual". • If the value for "IP Address", "Subnet Use [ ] to select "Settings"...
  • Page 82 Contacts and Settings camera and sub video camera used during a video Use [ ] to select the following items for input: conference call. • The following items are displayed over 2 pages. "Full HD": Maximum resolution: 1920 ´ 1080 –...

  • Page 83: Making Screen Standby Settings

    • When connecting to an MCU or • When not using Boundary non-Panasonic video conference system, Microphones, set this to "OFF". or when one of the other parties is using an "Network Connection Status": Use [ ] to...

  • Page 84: Making Sound Settings

    Contacts and Settings Use [ ] to select "Settings" and press Use [ ] to select "Settings" and press [Enter]. [Enter]. • • The system settings screen is displayed. The system settings screen is displayed. Use [ ] to select "Standby Setting" and Press [ press [Enter].

  • Page 85: Setting The Mic Position

    Contacts and Settings Note Note • • You can listen to a sample of the following If the manual settings screen is displayed, items by pressing [R]. press [B] to return to the auto settings – screen. "Welcome Screen Vol." –...
  • Page 86 Contacts and Settings When setting Boundary Microphones in a row Use [ ] to select "MIC Setting" and press perpendicular to the display: [Enter]. • The auto settings screen is displayed. Main video camera Display Note Speaker Speaker • If the manual settings screen is displayed, R ch L ch proceed to step 6.

  • Page 87: Making Remote Control Settings

    Contacts and Settings When setting Boundary Microphones as Making Remote Control follows: Settings Display Main video camera You can specify a remote control ID from 1, 2, or 3 for Speaker Speaker both the remote control and the unit. The unit responds to signals from any remote control with the same remote control ID as itself.

  • Page 88: Making Language Settings

    Contacts and Settings • When "ON" is selected, if the unit receives a Use the following procedure to change the ID of the signal from a remote control that has an ID remote control. different from the one specified on the Home Press and hold [·] and [#] at the same time.

  • Page 89: Making Multicast Setting

    Contacts and Settings Making Multicast Setting Use [ ] to select "Language Setting" and press [Enter]. • Note The language settings screen is displayed. • This setting should not be changed by the user. Press [Enter] and use [ ] to select the desired language ("...

  • Page 90: Performing System Maintenance

    • Features that have already been activated are displayed in "Activated Features", as follows: – "Connection Enhancement": Connection to MCUs and non-Panasonic video conference systems is available. – "None": No features have been activated. Press [Home]. • The Home screen is displayed.

  • Page 91: Performing Self Diagnosis

    Contacts and Settings Press [ ] twice. Use [ ] to select "Settings" and press • [Enter]. The third page is displayed. • The system settings screen is displayed. Use [ ] to select "Network Test" and press Press [ ] twice.

  • Page 92: Performing Remote Maintenance

    Contacts and Settings Note Making Administrator • If you do not press [R], the self diagnosis Menu Settings will automatically end after about 10 minutes. Note Press [Home]. • If a video conference call is received while data • The Home screen is displayed. is being entered, a dialogue box to confirm if you answer a video conference call is displayed.

  • Page 93: Making Administrator Password Settings

    • The admin menu screen is displayed. • Video conference calls to an MCU or a non-Panasonic video conference system Use [ ] to select "Password Settings" and through a SIP server using a SIP URI are not press [Enter].
  • Page 94 Contacts and Settings "Authentication ID": Enter an authentication ID Use [ ] to select "SIP Settings" and press (1–60 characters [alphanumeric, space, symbols]) [Enter]. (Page 101). &, <, >, comma (,), double quotation • The SIP setting screen is displayed. mark (") cannot be entered.

  • Page 95: Performing System Initialisation

    Contacts and Settings To Confirm the MPR ID Performing System Login to the administrator menu (Page 92). Initialisation • The admin menu screen is displayed. Login to the administrator menu (Page 92). Press [ • The admin menu screen is displayed. •...

  • Page 96: Making Audio Input Settings

    • – These settings are for adjusting the input audio "Connection Enhancement": Connection handling. to MCUs and non-Panasonic video • conference systems is available. Changing either of these settings to "OFF" may – result in degradation of the sound quality during "None": No features have been activated.

  • Page 97: Making Hdmi Settings (For Checking Operation)

    Contacts and Settings Making Local Site Use [ ] to select "Audio Input" and press [Enter]. Settings • The audio input settings screen is displayed. You can register up to 10 local sites. The same unit can be used in multiple meeting rooms without the need to change the network settings.
  • Page 98 Contacts and Settings – camera and sub video camera used during a video "Local site name" conference call. – "IP Address" (when "Manual" is "Full HD": Maximum resolution: 1920 ´ 1080 – selected for "IP Address") (This mode switches the display resolution –...

  • Page 99: Selecting A Local Site

    Contacts and Settings Note Use [ ] to select "Yes" and press [Enter]. • • The select local site screen is displayed. Even if you have selected "Auto", you still may not be able to acquire an IP address due to problems such as network Press [Home].

  • Page 100: Editing Local Site Information

    Contacts and Settings • If you turn the power off and then back on, the Press [G]. local site is returned to the site set on the system • A dialogue box to confirm the saving of settings settings screen. is displayed.

  • Page 101: Input

    Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
  • Page 102 Input Table 2 English Letter Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 103 Input Table 3 Japanese English Letter Mode Button Japanese Character Mode Uppercase Lowercase Number Mode -preferred -preferred Mode Mode A B C a b c 2 a b c A B C 2 D E F d e f 3 d e f D E F 3 G H I g h i 4 g h i G H I 4...
  • Page 104 Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B]: (When Chinese is selected) English letter mode ® number mode (When English is selected) English letter mode ® number mode ® extended character 1 mode ® extended character 2 mode (When Japanese is selected) Japanese character mode ®...

  • Page 105: Miscellaneous

    Miscellaneous Changing the Remote Control Batteries Open the cover. Take out the R6 (AA) batteries. Insert new batteries (R6 [AA] dry cell), minus side first, then close the cover. User Manual...

  • Page 106: Cleaning The Unit

    Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.

  • Page 107: Additional Information

    → Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
  • Page 108 Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 16). • An error has occurred. → Turn off the unit and restart it. •...
  • Page 109 Contact your dealer. • The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. User Manual...
  • Page 110 There may be a problem with your communication lines. → Contact your dealer. • If you are trying to connect to an MCU or non-Panasonic video conference system, encryption is enabled on the other party’s side. → Make sure that the other party has encryption disabled.
  • Page 111 "1.5 Mbps" or higher (Page 82, Page 98). → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.

  • Page 112: Audio

    Additional Information Audio Problem Cause and Solution The other party cannot hear • The microphone cable is not properly connected. your voice. → Check that the microphone is properly connected to the unit (Page 16). Perform self diagnosis, and check the performance of the microphones that are connected to the unit (Page 91).

  • Page 113: System Settings

    Additional Information Problem Cause and Solution Sound cuts out or echoes. • Adjustments to the environment immediately after a video conference call has begun may not yet have completed. → Immediately after a video conference call has begun, be sure to speak in turn with other parties.

  • Page 114: If These Messages Appear

    Additional Information If These Messages Appear Message Cause and Solution Call FAILED. Please change • The encryption settings do not match those of the other party in a video the encryption setting from conference call. "On" to "Off" on the other party →...
  • Page 115 Additional Information Message Cause and Solution Sub-Camera is not • A cable or cord is not properly connected. connected. → Check that all cables to the unit are connected properly (Page 65). Check the connection. • The sub video camera is not turned on. →...
  • Page 116 → Contact your dealer. Call FAILED. "Connection • A connection is trying to be established with an MCU or non-Panasonic Enhancement" feature must video conference system even though the feature for connecting to be activated before MCUs or non-Panasonic systems has not been activated.
  • Page 117 Additional Information Message Cause and Solution Received remote control ID • The remote control IDs of the unit and remote control do not match. (n1). The unit current setting → Follow the on-screen instructions to change the remote control ID of the is (n2).
  • Page 118 LAN cable. Disconnected. • When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected because encryption settings on the other party’s side were enabled. →...

  • Page 119: Miscellaneous

    Additional Information Message Cause and Solution System Error! • The unit’s internal software failed to start up. Please restart the system. • The unit failed to write data to the internal flash memory. If error message appears → Reset the unit by turning off its power, then turning it back on. If the again, please contact Installer same message is displayed after resetting the unit, contact your dealer.

  • Page 120: Specifications

    Specifications System Specifications Video Compression Method H.264 Compatible • 1920 ´ 1080p Resolutions 1920 ´ 1080i • • 1280 ´ 720p • 1280 ´ 540p • 960 ´ 540p • 704 ´ 480p • 352 ´ 240p 1920 ´ 1080i Camera Input Resolution PC Input Resolutions XGA, SVGA, VGA...
  • Page 121 Specifications Operating Humidity 10 %–90 % (non-condensing) Either output can be set through system settings (Page 85); only monaural is available when connecting to MCUs and non-Panasonic video conference systems. User Manual...

  • Page 122: Index

    KX-VCS101 (Activation Key Card for Connection Enhancement) Activating Enhanced Features 72, 95 Enabling Connection to an MCU Language, setting Enabling Connection to Non-Panasonic Video Conference LED Patterns Systems Local Site, setting Activation Key Activation Key Card for Connection Enhancement (KX-VCS101)
  • Page 123 Index Unit Information, viewing 70, 90 Unit Name, setting Volume, adjusting User Manual...
  • Page 124 Web Site: http://www.panasonic.net/ Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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