Getting Help; Online Help; Phone Support; Before You Call - Pitney Bowes ADDRESSRIGHT DA300 Operator's Manual

1 • DA300 Printer - Overview

Getting Help

1-4
As you use your printer, there may be times when you
need help to solve a specific application problem, or you
may want additional information about printer operation.
Pitney Bowes provides several information resources.

Online Help

The DA300 Print Driver has a help system built into it. To
get to the driver, click on Properties from Windows print
dialog box. Then click on the Help button.
If you're using Pitney Bowes programs such as Envelope
Designer™ Plus or SmartMailer™, press the F1 key while
you're using the program to display information about the
open screen. Select the Help menu to display a list of
topics or search for a term. Refer to the documentation
supplied with these programs for more information.

The World Wide Web

We encourage you to visit our web site at:
http://www.pb.com/support
You'll find the latest information about our products and
services as well as answers to frequently asked technical
questions.

Phone Support

If you need technical support, call Pitney Bowes Techni-
cal Support at:
(800) 253-6565

Before You Call...

Please see Chapter 6, Troubleshooting, for a description
of common problems and their solutions. If you need to
call, please have the following information at hand:
• Product model: W655
•
Serial number: See back of unit.
• Nature of problem: What happens and when does
it happen?
•
The steps you've already taken to solve the
problem and the results.
Pitney Bowes DA300 Operator Guide