Ricoh M160 Service Manual page 269

SC No. Level
SC650-13 B
SM
Error Name/Error Condition/Major Cause/Solution
Remote Service Modem Communication Error (RC Gate Type
Mwas installed but modem is not present (detected during
operation))

An error related to communication (dialup connection,
modem board etc.) using the RC Gate Type M was detected
or an error that prevents RC Gate operation was detected at
power on.

Displayed only when an error is detected while RC Gate is
operating.

SC is not issued if an error occurs during RC Gate
installation (because it can be referenced using SP).
RC Gate Type M was installed but modem is not present
(detected during operation)

If a modem board is not installed, install it.

Check again if the modem driver configurations
(SP5-816-160, SP5-816-165 to 171, SP5-816-165 to 171)
are correct.

If the problem is not solved, replace the modem.
6-25
Service Call
M160/M161