Problems - Causes - Solutions - Saeco SUP040RB Operation And Maintenance

English
11.2

Problems - Causes - Solutions

The following table indicates the possible error or alarm cause which may lead to a partial or total shutdown of the
appliance.
Problems
The machine does not turn on.
Coffee is not hot enough.
Coffee does not have enough crema
(see note).
The machine takes a long time to
warm up or the amount of water
dispensed is too little.
Bubbles form at the Cappuccinatore
spout while dispensing milk.
Steam comes out of the
Cappuccinatore when sucking milk.
The brew group cannot be removed.
The machine grinds the coffee beans
but no coffee is brewed (see note).
The coffee is too weak (see note).
Coffee is brewed slowly (see note).
Coffee leaks out of the dispensing
spout.
These problems can be considered normal if the coffee blend
has been changed or if the machine has just been installed.
Please contact our consumer care help line for any problems
not covered in the table or when the suggested solutions do
not solve the problem.
104
Causes
The machine is not connected to the electric
network.
The ON/OFF button is on "0".
The cups are cold.
The blend is unsuitable, coffee is not
freshly roasted or the grind is too
coarse.
The machine circuit is clogged by
limescale.
The tube fittings are not connected
properly or are not completely
inserted into the Cappuccinatore.
There is no more milk in the container. Check that there is still milk. If
The brew group is out of place.
Group compartment drawer inserted.
The brew group is dirty.
The dispensing spout is dirty.
Dose is too low.
The coffee grind is too fine.
The brew group is dirty.
The dispensing spout is clogged.
The dispensing spout is not correctly positioned.
Solutions
Connect the machine to the electric network.
Switch the ON/OFF button to "I".
Preheat the cups with hot water.
Change coffee blend or adjust the
grind setting as explained in the
"Coffee Grind Adjustment" chapter.
Descale the machine.
Insert the whole suction tube into the
Cappuccinatore.
necessary, fill in the milk container
again or replace it with a new one.
Turn on the machine.
Close the service door.
The brew group automatically returns
to the initial position.
Remove the group compartment drawer
before removing the brew group.
Clean the brew group (see the "Brew Group
Cleaning" chapter).
Clean the dispensing spout.
Adjust the amount of coffee to be ground.
Change coffee blend or adjust the
grind as explained in the "Coffee
Grind Adjustment" chapter.
Clean the brew group (see the "Brew Group
Cleaning" chapter).
Clean the dispensing spout and its holes.
Position the dispensing spout correctly.