Installation Is Impossible - Roland DWX-50 Setup & Maintenance Manual

What to Do If...

Installation is impossible

If installation quits partway through, or if the wizard does not appear when you make the connection with a
USB cable, take action as follows.
Windows 7
1. If the [Found New Hardware] appears, click [Cancel] to close it.
2. Click the [Start] menu, then right-click [Computer]. Click [Properties].
3. Click [Device Manager]. The [User Account Control] appears, click [Continue]. The [Device Manager] ap-
pears.
4. At the [View] menu, click [Show hidden devices].
5. In the list, find [Other devices], then double-click it. When the model name you are using or [Unknown
device] appears below the item you selected, click it to choose it.
6. Go to the [Action] menu, and click [Uninstall].
7. In "Confirm Device Uninstall" window, select [Delete the driver software for this device.], and then click
[OK]. Close the [Device Manager].
8. Disconnect the USB cable from the computer, and then restart Windows.
9. Uninstall the driver. Carry out the steps from step 3 in page 57 "Uninstall the Driver Windows 7" to uninstall
the driver.
10. Install the driver again according to the procedure in page 38 "Installing the Windows-based driver. "
Windows Vista
1. If the [Found New Hardware] appears, click [Cancel] to close it.
2. Click the [Start] menu, then right-click [Computer]. Click [Properties].
3. Click [Device Manager]. The [User Account Control] appears, click [Continue]. The [Device Manager] ap-
pears.
4. At the [View] menu, click [Show hidden devices].
5. In the list, find [Printers] or [Other device], then double-click it. When the model name you are using or
[Unknown device] appears below the item you selected, click it to choose it.
6. Go to the [Action] menu, and click [Uninstall].
7. In "Confirm Device Uninstall" window, select [Delete the driver software for this device.], and then click
[OK]. Close the [Device Manager].
8. Disconnect the USB cable from the computer, and then restart Windows.
9. Uninstall the driver. Carry out the steps from step 3 in page 57 "Uninstall the Driver Windows Vista" to
uninstall the driver.
10. Install the driver again according to the procedure in page 38 "Installing the Windows-based driver. "
Windows XP
1. If the [Found New Hardware Wizard] appears, click [Finish] to close it.
2. Click the [Start] menu, then right-click [My Computer]. Click [Properties].
3. Click the [Hardware] tab, then click [Device Manager]. The [Device Manager] appears.
4. At the [View] menu, click [Show hidden devices].
5. In the list, find [Printers] or [Other device], then double-click it. When the model name you are using or
[Unknown device] appears below the item you selected, click it to choose it.
6. Go to the [Action] menu, and click [Uninstall].
7. In "Confirm Device Uninstall" window, crick [OK].
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Chapter 3 Appendix