AT&T SB67118 Getting Started page 90

Appendix H
Troubleshooting
My caller ID isn't
working.
System does not
receive caller ID
when on a call.
The answering
system is
recording
incomplete
messages.
MUTE to temporarily turn your microphone off. When
it is your turn to speak, remember to press MUTE
again to turn the microphone on.
• Caller ID is a subscription service. You must subscribe
to this service from your local telephone service
provider for this feature to work on your telephone
base.
• The caller must be calling from an area that supports
caller ID.
• Both you and your caller's telephone service providers
must use caller ID compatible equipment.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines,
you must install a DSL filter between the telephone
base and the telephone wall jack. The filter prevents
noise and caller ID problems resulting from DSL
interference. Please contact your DSL service provider
for more information about DSL filters.
• Make sure you subscribe to caller ID with call waiting
features from your local telephone service provider.
Caller ID features works only if both you and the
caller are in areas offering caller ID service, and if
both telephone companies use compatible equipment.
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after
four minutes.
• If the caller pauses for longer than
system stops recording and disconnects the call.
• If the system's memory becomes full during a
message, the system stops recording and disconnects
the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
93
seven seconds, the