AT&T SynJ SB67158 User Manual
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AT&T SynJ SB67158 User Manual

Dect 6.0 4-line corded/cordless small business system
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SynJ SB67158
DECT 6.0 4-line corded/cordless
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Summary of Contents for AT&T SynJ SB67158

  • Page 1 User’s manual SynJ SB67158 DECT 6.0 4-line corded/cordless small business system...
  • Page 2 Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 86-87 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T www.telephones.att.com product.

  • Page 3: Parts Checklist

    Parts checklist Check to make sure the telephone package includes the following items: User’s manual Quick start guide SynJ SB67158 SynJ SB67158 DECT 6.0 4-line corded/cordless DECT 6.0 4-line corded/cordless small business system small business system SynJ SB67158 SynJ SB67158...

  • Page 4: Table Of Contents

    User’s manual SynJ SB67158 DECT 6.0 4-line corded/cordless small business system Table of contents Getting started Ringer volume .........15 Volume control ........16 Quick reference guide ......1 Ringer tone ..........16 Installation ............4 Ring group ..........17 Planning your system ........ 5 Do not disturb (DND) ......17...
  • Page 5 Mailbox setup (for Three-way conference calls .....47 general mailbox) ........32 COVM ...............49 Set access code (remote code) ..32 COVM (central office voicemail) ..49 Call screening..........32 COVM reset ..........49 Notify alert ..........33 Intercom ............50 Remaining space ........34 Make an intercom call to a Mailbox setup (for cordless handset/deskset ....50 handset/deskset) ........35...
  • Page 6 Dial, delete or edit entries ....61 Set general delivery mailbox to answer ............74 Display dial ..........61 Incoming messages ......74 Delete an entry........61 New message indication ....74 Delete all entries ........61 Message playback .........74 Edit an entry ..........61 Options during playback ....75 Caller ID Delete all old messages .....75 About caller ID ...........62...

  • Page 7: Getting Started

    Getting started Quick reference guide LINE 1-LINE 4 keys NEW CALL indicator Press to make or answer On when there are new or a call on the desired line missed calls (page 64). (pages 40-42). MENU/ENTER Press to enter the menu. While in the menu, press to select an item or save an entry or setting.

  • Page 8: Directory Card

    Getting started Quick reference guide CALL LOG Press to view directory information (page 59). Press to view caller ID information (page 64). REMOVE While playing a message, press to PAUSE/REDIAL delete the message (page 75). Press repeatedly to view the While reviewing the caller ID last 10 numbers dialed information, directory entry, or...

  • Page 9: Main Menu

    Getting started Quick reference guide MUTE HEADSET (do not disturb) When a corded headset is connected to During a call, press to mute the microphone the telephone base, press to get a line, Press twice to turn the (page 46). During an answer a call or hang up (pages 41-42).

  • Page 10: Installation

    Getting started Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location.

  • Page 11: Planning Your System

    Getting started Planning your system The SynJ SB67158 system supports a maximum of four external lines, which are provided by your telephone service provider. You can expand the system by adding a combination of up to 10 additional cordless handsets (AT&T model SynJ SB67108), desksets (AT&T model SynJ SB67148), and one cordless headset (AT&T model TL7600).

  • Page 12: Telephone Base Installation

    Getting started Telephone base installation To connect the corded handset and power adapter to the telephone base Plug the large end of the Raise the two antennas for power adapter into a power optimum wireless range and outlet not controlled by a performance.

  • Page 13: To Connect The Telephone Line Cords To The Telephone Base

    Getting started Telephone base installation To connect the telephone line cords to the telephone base If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.
  • Page 14 Getting started Telephone base installation Line 4 Line 2 Line 3 Line 1 Electrical outlet not controlled by a wall switch Two-line adapters Power adapter If you have DSL high-speed Internet service, a DSL filter (not included) is required on each DSL line.

  • Page 15: Optional Backup Battery Installation

    Getting started Optional backup battery installation In the event of a power failure, if four AA batteries (purchased separately) are installed in the telephone, your telephone base can still operate. All lines will work. If power fails during a call on the telephone base, the call continues until you hang up.

  • Page 16: Expand Your Telephone System

    You can add handsets, desksets, and one headset (AT&T models SynJ SB67108, SynJ SB67148 and TL7600, sold separately) to the SynJ SB67158 at any time, but each new handset/deskset or headset must be registered to the telephone base before use. You must register each handset, deskset and headset separately.

  • Page 17: Add And Register Desksets

    Getting started Add and register desksets Additional desksets are assigned numbers in the order they are registered (Deskset 1 to Deskset 10). Start registration when the deskset screen shows Press Press MENU on MAIN base, select MENU on MAIN base, select Registration & then Register Registration &...

  • Page 18: Add And Register A Cordless Headset

    If the button shows a constant blue light, the headset is registered. You need to deregister the headset before you can register it to the SynJ SB67158. See the deregistration instructions in the user’s manual of the telephone to which it is currently registered.

  • Page 19: Deregister Devices

    Getting started Deregister devices If you already have 10 registered devices and need to replace or add a new device, or if you wish to change the assigned extension numbers of your devices, you must first deregister all devices. You need to register each device you wish to use again.

  • Page 20: Add A Corded Headset

    Getting started Add a corded headset You can use this telephone handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results, use an AT&T 2.5mm corded headset. To purchase a headset, visit our website www.telephones.att.com 1 (888) 915-2007 , or call .

  • Page 21: Telephone Base Setup

    Getting started Telephone base setup Menu settings Use this feature to use the menus to change the telephone base settings. Press MENU when in idle mode (when the telephone telephone /ENTER is not in use) to enter the main menu. Press to scroll to the feature to be changed.

  • Page 22: Volume Control

    While adjusting the volume on the corded handset or the corded headset, you hear a triple beep when you reach the minimum or maximum volume setting. The SynJ SB67158 telephone base stores the volume setting for each listening option. Ringer tone Use this feature to choose one of the seven ringer tones for incoming calls.

  • Page 23: Ring Group

    Getting started Telephone base setup Ring group Use this feature to specify which extensions receive incoming calls. By default, all extensions and the telephone base receive incoming calls. You can block some extensions from receiving calls, however, they can still be used to make outgoing calls.

  • Page 24: Lcd Contrast

    Getting started Telephone base setup LCD contrast Use this feature to adjust the screen contrast to one of five levels to optimize readability in different lighting conditions. Call log When the telephone is idle, press MENU /ENTER Ringer setting Mailbox setup to scroll to Base setup, press MENU Press /ENTER...

  • Page 25: Line Selection

    Getting started Telephone base setup Line selection Use this feature to select the default telephone line to be used when you make outgoing calls. This telephone comes factory set for Auto selectable line, which chooses the first available line for making a call. To select a particular line, choose Line 1, Line 2, Line 3 or Line 4.

  • Page 26: Area Codes

    Getting started Telephone base setup Area codes Use this feature to program this system to recognize one home area code and up to four local area codes. This feature makes it easy for you to place a call from the caller ID log. If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code.

  • Page 27: Hold Reminder

    Getting started Telephone base setup Hold reminder When there is a call on hold for more than three minutes, Line selection the telephone base gives you a reminder beep once every Set line mode 30 seconds. You can also turn this setting off. Area codes Hold reminder >...

  • Page 28: Music On Hold (M.o.h.)

    Getting started Telephone base setup Music on hold (M.O.H.) You can choose what callers hear when placed on hold. M.O.H. is set to on by default. You have four options: • If you want callers you place on hold to hear nothing, turn M.O.H. off. •...
  • Page 29 The music on hold volume can only be changed at the audio device. Place a call to your SynJ SB67158. Press HOLD on the SynJ SB67158 to place the call on hold. Listen to the music on hold to determine if the volume is desirable.
  • Page 30 Getting started Telephone base setup Record music or a voice message You can record audio or music from an audio source such M.O.H. on/off as a computer, MP3 player, or stereo using the audio cable Review M.O.H. provided. The recording can be up to three minutes long Record new M.O.H.
  • Page 31 Getting started Telephone base setup Record music or a message using the corded handset: When the telephone is idle, press MENU /ENTER M.O.H. record to scroll to Base setup. Press ENTER. Press MENU/ ENTER=Start Press to scroll to Music on hold. Press ENTER.
  • Page 32 Getting started Telephone base setup Delete your recording to use the default music: If M.O.H. is turned on and you do not record your own audio, the default music will play. To delete your recorded audio and go back to using the default music, you must record six seconds of silence.

  • Page 33: Auto Attendant Setup (For Answering System)

    Getting started Auto attendant setup (for answering system) You can set up the auto attendant to answer outside calls, provide callers with a company directory, automatically forward calls to a specified extension, and enable callers to record voice messages when there is no answer. You can use a default outgoing announcement or record up to five announcements of your own.

  • Page 34: Record Extension List

    Getting started Auto attendant setup (for answering system) ENTER to stop recording. The timer stops and 6. Press MENU/ Record anncemnt 1 the recorded announcement automatically plays back. 00:11 7. Press 2 to save the setting and return to the previous ENTER=Stop menu, or press 1 to record that announcement again.

  • Page 35: Number Of Rings (Auto Attendant)

    Getting started Auto attendant setup (for answering system) Number of rings (auto attendant) Use this feature to set the number of times the telephone rings before the auto attendant answers. The number of rings can be between 2 and 7. When the telephone is idle, press ANSWER ON for the Ans->Gen MB only desired line.

  • Page 36: Mailbox Setup (For Answering System)

    Getting started Mailbox setup (for answering system) You can set each telephone line mailbox separately. By default, lines 1, 2, 3, and 4 are not set to answer; the answering system is disabled and any calls to those lines will ring on all extensions. Number of rings (general mailbox) Use this feature to set the number of times the telephone rings before the mailbox answers.

  • Page 37: Select Announcement

    Getting started Mailbox setup (for answering system) Select announcement Use this feature to select an announcement for your independent mailbox from the list of announcements. When the telephone is idle, press ANSWER ON for the Mailbox setup desired line. Auto attendant >...

  • Page 38: Mailbox Setup (For General Mailbox)

    Getting started Mailbox setup (for general mailbox) Set access code (remote code) Use this feature to enter a four-digit number (0000-9999) to allow remote access to your general mailbox from any touch-tone telephone. Unless you change it, the remote access code is 0000. Directory When the telephone is idle, press MENU /ENTER...

  • Page 39: Notify Alert

    Getting started Mailbox setup (for general mailbox) Notify alert Use this feature to receive notification calls to any phone number you set (such as a cellular phone or paging device) after a new message has been recorded to the general mailbox. To receive notification calls, you must save the number you wish to be notified at to the telephone base, and then set the system to call this number after it finishes recording a message.

  • Page 40: Remaining Space

    Getting started Mailbox setup (for general mailbox) Call alert confirmation: You can confirm whether the system can successfully call the alert number that you entered. Alert call # Press to scroll to Calling alert #. Press ENTER. Alert on/off MENU/ Calling alert # >...

  • Page 41: Mailbox Setup (For Handset/Deskset)

    Getting started Mailbox setup (for handset/deskset) You can access handset/deskset mailboxes from the telephone base. For detailed instructions, refer to Handset mailbox overview in the SynJ SB67108 handset user’s manual or Deskset mailbox overview in the SynJ SB67148 deskset user’s manual. Fast answer mode When fast answer mode is turned on for any extension, calls to that extension are answered by the auto...

  • Page 42: Switch To General Mailbox

    Getting started Mailbox setup (for handset/deskset) The system automatically plays the current handset Play announcement announcement. A timer appears on the screen and 00:09 starts counting. The screen displays 1=Change 2=OK. 1=Change 2=OK Press 1 to record that announcement again. The screen displays Record anncemnt ENTER=Start.

  • Page 43: Speed Dial Setup

    Getting started Speed dial setup The telephone base has 10 speed dial locations where you can store the telephone numbers you wish to dial using fewer keys than usual. You can store up to 32 digits in each location. Enter, edit or delete a speed dial number When the telephone is idle, press MENU /ENTER Mailbox setup...

  • Page 44: Screen Icons, Indicator Tones And Lights

    Getting started Screen icons, indicator tones and lights Screen icons: On when any corresponding extensions are in use. 1 2 3 4 5 1 2 3 4 5 Line1 -PRIV -MUTE -Rec Ringer off - the telephone base ringer is off or the do AuAt COVM COVM AuAt not disturb function is on.

  • Page 45: Indicator Lights

    Getting started Screen icons, indicator tones and lights Indicator lights: NEW CALL indicator Lighted display On when there LINE 1-LINE 4 indicator are new or missed calls in the call log. On when a telephone line is in use. Flashes slowly when a telephone line is on hold.

  • Page 46: Telephone Base Operation

    Telephone base operation Telephone base basic operation The telephone comes programmed to use line 1 (default primary line) for calls when you do not press a line key. (To change the primary line, see Line selection on page 19.) When you answer a call, the telephone automatically selects the ringing line.

  • Page 47: On Hook Dialing (Predialing)

    Telephone base operation Telephone base basic operation To make a call with a corded headset: Make sure a corded headset is connected to the telephone base (page 14). Press HEADSET on the telephone base. Wait for a dial tone, then dial the number. To hang up, press HEADSET.

  • Page 48: Answering A Call

    Telephone base operation Telephone base basic operation Answering a call To answer a call: • Lift the handset, press SPEAKER, HEADSET or the button on a registered cordless headset. /OFF -OR- To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset.

  • Page 49: Options While On Calls

    Telephone base operation Options while on calls Volume control While on a call, press VOL+ or VOL- to adjust the listening volume to one of the five levels. Volume NOTES: • The corded headset and corded handset volume settings are the same, but they are independent from the speakerphone.

  • Page 50: Call Privacy

    Telephone base operation Options while on calls Call privacy To ensure call privacy, this telephone allows only one set at a time to use a line. You can also block all system handsets from joining a phone conversation (see page 47 for instructions for joining calls). To enable call privacy: Privacy ON >...

  • Page 51: Recording A Call

    Telephone base operation Options while on calls Recording a call Use this feature to record two-way phone conversations Privacy ON during a call. The recording is treated the same as memos Record call ON > and is always marked as a new message in the mailbox. However, the indicator does not flash for new (Messages)

  • Page 52: Mute

    Telephone base operation Options while on calls Mute Use this feature during a telephone conversation to silence the microphone. You can hear the caller, but the caller cannot hear you. To mute a call: Line1 00:05:40 8888832445 Press MUTE. When mute is on, the MUTE light flashes; -MUTE •...

  • Page 53: Join A Call In Progress

    Telephone base operation Options while on calls Join a call in progress Use this feature to join in an ongoing call on any line that Conf. 00:00:29 does not have call privacy set (see Call privacy on page 44 for more information). The corresponding line icon appears on the screen when the line is in use.
  • Page 54 Telephone base operation Options while on calls To make a three-way conference call: Make or answer an outside call. Conf. 00:00:35 Press HOLD and call someone on another line, or start an intercom connection. L1 H1 Call someone on another line, or intercom someone. The first line is automatically put on hold.

  • Page 55: Covm

    Telephone base operation COVM COVM (central office voicemail) If you subscribe to voicemail service with your telephone service provider, turn on the COVM feature. *: Base This feature displays COVM on the screen above Missed calls 2:43PM 1/13 the line key of any telephone line that receives new COVM COVM voicemail messages.

  • Page 56: Intercom

    Telephone base operation Intercom You can use the intercom feature for conversations between the telephone base and an accessory device, or between two accessory devices. When the system is on one or more external calls, accessory devices can make intercom calls with each other.

  • Page 57: Answer An Intercom Call

    Telephone base operation Intercom Answer an intercom call When you receive an intercom call, you hear a ringing tone and your screen displays Call X: Handset X (X represents the extension number [1-0], Handset X represents the handset name) or Call X: Deskset X (X represents the extension number [1-0], Deskset X represents the deskset name).

  • Page 58: Call Transfer

    Telephone base operation Call transfer You can transfer a call to any other system telephone. Once you transfer a call, it can be answered by any system telephone, not just at the extension you called. Blind transfer While on a call, you can transfer a call directly without notifying the desired extension: Press XFER on the telephone base.

  • Page 59: Answer A Transferred Call

    Telephone base operation Call transfer -OR- Press to scroll to the desired extension, then to scroll to the desired extension, then Transfer to: press ENTER. MENU/ Handset 1 > Handset 2 3. The current line is put on hold. The destination extension Handset 3 rings and the call is answered.

  • Page 60: Push To Talk (Ptt) Intercom

    Telephone base operation Push to talk (PTT) intercom You can directly broadcast messages to the speakerphone of any extension. The extension you called can respond by pressing the INT key to begin a two- way communication. Any registered cordless handset/deskset can make PTT calls with each other or with the telephone base.

  • Page 61: Answer A Ptt Call

    Telephone base operation Push to talk (PTT) intercom Answer a PTT call 1. When you hear two beeps, the screen displays PTT from: X:Handset X (X represents the extension number [1-0], Handset X represents the handset name), or PTT from: X:Deskset X (X represents the extension number [1-0], Deskset X represents the handset name).

  • Page 62: Directory

    Directory About the directory Use the directory to store names and phone numbers. Directory entries are not shared with other extensions. Each handset has its own directory. Capacity The directory of this telephone base can store up to 100 entries, with a maximum of 16 alphanumeric characters (including spaces) for names and 32 digits for telephone numbers.

  • Page 63: Create Directory Entries

    Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory. When the telephone is idle, press MENU twice to /ENTER Directory > select Directory. Call log Ringer setting -OR- Mailbox setup Press DIR on the telephone base.

  • Page 64: Store A Pause In A Directory Number

    Directory Create directory entries - Press REP or SKIP to move the cursor to the left Enter name.: or right. CHRISTINE SMITH - Press REMOVE to backspace and delete a character. ENTER=Save - Press and hold REMOVE to erase all characters. CHRISTINE SMITH 888 722 7702 - Press 0 once to add a space.

  • Page 65: Review Directory

    Directory Review directory Review directory entries When the telephone is idle: Directory Press MENU twice to select Directory. /ENTER 4 entries ENTER=Add -OR- REMOVE=Delete all Press DIR on the telephone base. Directory empty If there are no directory entries, the screen displays ENTER=Add Directory empty.

  • Page 66: Search Directory

    Directory Search directory Search by name Follow the steps below to search for directory entries on the telephone base. When the telephone is idle, press press MENU twice to select Directory. /ENTER -OR- Press Press DIR on the telephone base. 2.

  • Page 67: Dial, Delete Or Edit Entries

    Directory Dial, delete or edit entries You can dial, delete or edit a directory entry (name and number) when it is shown on the telephone base screen. You can use the directory review or search (pages 59-60) to show an entry. Display dial When a number is displayed on the screen, you can dial the number by lifting the corded handset, pressing...

  • Page 68: Caller Id

    Caller ID About caller ID This telephone supports caller ID services that most telephone service providers offer. Caller ID allows you to see the name, number, date and time of calls. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring.

  • Page 69: Caller Id Information

    Caller ID Caller ID Information How the caller ID information (call log) works The telephone stores caller ID information for the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls.

  • Page 70: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

  • Page 71: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming call log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial the seven digits only, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the call log.

  • Page 72: Save A Call Log Entry To The Directory

    Caller ID Caller ID operation Save a call log entry to the directory When in the call log, press to browse the desired number to save The screen displays ENTER=Add. Press ENTER. MENU/ When the telephone number appears, telephone number appears, number appears, CHRISTINE SMITH 1 888 722 7702...

  • Page 73: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason Private caller The caller prefers not to show the telephone number and name. Your telephone service provider cannot determine the caller’s Unknown caller name and telephone number.

  • Page 74: Answering System

    Answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.

  • Page 75: Setting Your System To Automatically Answer Calls

    Answering system Setting your system to automatically answer calls Use this feature to separately set each of the four lines to automatically answer incoming calls in two different ways. General mailbox (gen MB only): The called line rings on every extension for each incoming call. If there is no answer, the caller is prompted to leave a message in the general mailbox, which a person at any handset can review.

  • Page 76: An Example Of A 4-Line Answering System Setup

    Answering system Setting your system to automatically answer calls An example of a 4-line answering system setup If you have four phone lines and many extensions, you can set up the auto attendant to answer up to three simultaneous calls. You can set up the fourth line to ring as a private direct line to a single extension by excluding all others in the Ring group (page 17).

  • Page 77: Auto Attendant Operation

    Answering system Auto attendant operation Turn the auto attendant on When the telephone is idle, press ANSWER ON for the desired line to set up. to scroll to Ans->Auto att. Press ENTER to turn on the auto attendant. The current auto Press MENU/ attendant announcement plays.

  • Page 78: Using Multiple Auto Attendants

    Answering system Auto attendant operation If the caller enters an extension number plus the # (pound key) after hearing the announcement, the auto attendant transfers the call to the specified extension. If the call is not picked up after five rings, the caller hears “No one is available to answer the call.

  • Page 79: Auto Attendant Flow Chart

    Answering system Auto attendant operation Auto attendant flow chart Incoming call AA answers and plays outgoing announcement Caller dials Caller dials Caller dials No caller and # extension remote input number access and # code AA sends Answering General AA calls call to the system mailbox...

  • Page 80: Answering System Operation

    Answering system Answering system operation Set general delivery mailbox to answer When the telephone is idle, press ANSWER ON for the desired line. to scroll to Ans->Gen MB only. Press ENTER. The ANSWER ON indicator turns on. Press MENU/ Ans->Gen MB only >...

  • Page 81: Options During Playback

    Answering system Answering system operation ENTER to select Play all to listen to all 3. Press MENU/ 2 New messages REP to repeat the current message; messages. Press Play all > REP twice to listen to the previous message. Press press Deliver SKIP to move to the next message.

  • Page 82: Transfer Message

    Answering system Answering system operation 2. Press to scroll to Delete all old. Press ENTER. MENU/ Delete all old messages? 3. The screen displays Delete all old messages? <=No >=Yes. Press REP to cancel this operation to return to the previous <=No >=Yes menu, or press SKIP to remove all old messages from the...

  • Page 83: Record And Deliver Memos

    Answering system Answering system operation Record and deliver memos Memos are messages you record into the general mailbox or handset mailbox at the telephone base. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or send a message to other extensions using the answering system.

  • Page 84: Play Back A Memo

    Answering system Answering system operation Play back a memo Play memos the same way as normal messages (see Message playback on page 74). Turn the auto attendant off When the telephone is idle, press ANSWER ON for the Ans->Gen MB only desired line.

  • Page 85: Remote Access

    Answering system Remote access Use this feature to reach your answering system remotely by dialing your telephone number from any touch-tone telephone. To remotely reach the answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the four-digit remote access code (0000 is the default code;...

  • Page 86: Quick Reference

    Answering system Remote access 4. Hang up to end the call and save all undeleted messages. Cut out the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not enter a valid remote access code, the answering system answers the call as usual and all the voice and digits entered will be recorded as messages stored in your general mailbox.

  • Page 87: Cordless Headset

    Cordless headset Cordless headset operation The AT&T compatible DECT 6.0 cordless headset (AT&T model TL7600) functions as an extension of the telephone base. The cordless headset cannot be used for PTT calls. It cannot initiate an intercom call, but can receive one if it is called by the telephone base, a handset or a deskset.

  • Page 88: Appendix

    Appendix Telephone base display screen messages All deleted All old messages in the general mailbox are erased. All devices The cordless handsets, desksets and cordless headset deregistration was successful. deregistered Aux In Device Audio device connected with the telephone base is playing for M.O.H.

  • Page 89: Incoming Call

    Appendix Telephone base display screen messages ------Line X------ There is an incoming call. Incoming call You have started the intercom process, and need to enter the Intercom to: number of the handset you wish to call. Line X The telephone line X is in use. The directory is full.

  • Page 90: Registration Failed

    Appendix Telephone base display screen messages Recorded M.O.H. Unplug the audio device from the AUX IN jack at the telephone base while the M.O.H. source is set to Aux In Device. reconnect. Aux In Device reset source. Registering A cordless handset, a cordless headset, a deskset or a repeater is registering to the telephone base.

  • Page 91: Maintenance

    Appendix Maintenance Taking care of your telephone • Your telephone base contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the corded handset down gently. • Save the original packing materials to protect your telephone base if you ever need to ship it. Avoid water •...

  • Page 92: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 93: Save These Instructions

    Appendix Important safety information Especially about cordless telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

  • Page 94: Fcc Part 68 And Acta

    Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.

  • Page 95: Fcc Part 15

    Appendix FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 96: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (888) 915-2007 or call .
  • Page 97 Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (888) 915-2007 or call . In Canada, call 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.

  • Page 98: Technical Specifications

    Headset jack 2.5mm, 32-150ohm SynJ SB67158 small business system disclaimer range 980 feet Open range test was performed by Wyle Laboratories, an independent commercial test facility. “Up to 980 feet” repeater range refers to the maximum open field range. Actual range may vary depending on intervening obstacles.

  • Page 99: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. www.telephones.att.com For customer service, visit our website at 1 (888) 915-2007 1 (866) 288-4268 call . In Canada, dial My telephone base doesn’t work at all. •...
  • Page 100 Appendix Troubleshooting My telephone base isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Reset the telephone base. Unplug the electrical power and remove all the batteries.
  • Page 101 Appendix Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the telephone speakerphone, place the telephone base on a flat surface. • Excessive background noise will cause a speakerphone to fade in and out.
  • Page 102 Appendix Troubleshooting My calls cut in and out while I’m using my corded handset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. •...
  • Page 103 Appendix Troubleshooting System does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
  • Page 104 Appendix Troubleshooting System does not record messages. • Make sure the answering system is on (page 70). • Make sure the memory of the answering system is not full. Please refer to the Remaining space section on page 34 in the user’s manual. When the answering system memory is full, it does not record new messages until some old messages are deleted.
  • Page 105 Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 68). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.

  • Page 106: Index

    Index Index Call transfer 52–53 AC power 6 Call waiting 43, 62 Capacity 56, 70 a cordless headset 12 Central office voicemail (COVM) a deskset 11 on or off 49 a handset 10 reset 49 Alert Chain dialing 47 confirmation call 34 Conference calls 47–48 on or off 33 Customer support 37...
  • Page 107 Index Index new entries 57 Join a call in progress 47 Directory card 2 Display dial 61 Last number redialing 42 Limited warranty 90–91 Line indicators 40 conference call 48 Line selection 19 intercom call 51 push to talk (PTT) call 55 Mailbox setup 30–36 Maintenance 85 Fast answer mode 35...
  • Page 108 Index Index Screen display messages 82–84 One-touch keys 2 Screen icons 38 On hook dialing (predialing) 41 Search by name 60 Set date and time 21 Pause 58 Speed dial Planning your system 5 enter, edit or delete number 37 Play back setup 37 memo 78...

  • Page 109: Remote Access Wallet Card

    Skip the message .............. Transfer the message ............End remote access call ..........(or hang up) Model name: SynJ SB67158 Type: DECT 6.0 4-line corded/cordless small business system DECT 6.0 4-line corded/cordless small business system © 2011 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to...
  • Page 110 www.telephones.att.com © 2011 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. SynJ is a trademark of Advanced American Telephones. Printed in China. Issue 3 AT&T 10/11.

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