General Troubleshooting
4-74
Troubleshooting Procedure Table (continued)
Step
Actions and Questions
5
1. Check the Main Drive for correct
installation.
2. Reseat the Main Drive.
3. Perform the Main Motor test (page 4-40):
Service Mode
>
Test
>
Main
Motor.
4. Does the noise come from the printer?
Perform the Sub Motor test (page 4-41):
6
Service Mode
>
Engine Diag
>
Sub
Motor.
Does the noise come from the printer?
7
1. Check the Print Cartridges for correct
installation.
2. Reseat the Print Cartridges.
3. Perform the Sub Motor test (page 4-41):
Service Mode
>
Test
>
Sub
Motor.
4. Does the noise come from the printer?
1. Check the Main Drive for correct
8
installation.
2. Reseat the Main Drive.
3. Perform the Sub Motor test (page 4-41):
Service Mode
>
Test
>
Sub
Motor.
4. Does the noise come from the printer?
Perform the Deve Motor test (page 4-43):
9
Service Mode
>
Engine Diag
>
Deve
Motor. Does the noise come from
the printer?
1. Check the Print Cartridges for correct
10
installation.
2. Perform the Deve Motor test (page 4-43):
Service Mode
>
Test
>
Deve
Motor.
3. Does the noise come from the printer?
Yes
Replace the
following
parts, one
after another.
■
Engine Diag
>
Motor
(page 8-10)
■
Cartridge
(page 8-9)
■
Unit
(page 8-7)
■
(page 8-73)
Go to step 7.
>
Motor Test
Go to step 8.
Engine Diag
>
Motor
Replace the
following
parts, one
after another.
Engine Diag
>
Motor
■
Cartridges (C/
M/Y/K)
(page 8-9)
■
(page 8-73)
Go to step 10. Go to step 12.
>
Motor Test
Go to step 11. Complete.
Engine Diag
>
Motor
Phaser 6180 Color Laser Printer Service Manual
No
Complete.
Fuser
Black Print
Transfer
Main Drive
Go to step 9.
Complete.
Complete.
Print
Main Drive