Hitron CGNV2 User Manual page 110

110
Problem:
1
The CGNV2's default LAN IP address is 192.168.0.1.
2
You can locate the CGNV2's GUI by entering the LAN domain suffix into your
browser's address bar (on a computer connected to the LAN). The default LAN
domain suffix is hitronhub.home. See
information.
3
Depending on your operating system and your network, you may be able to find
the CGNV2's IP address by looking up your computer's default gateway. To do
this on (most) Windows machines, click Start > Run, enter "cmd", and then
enter "ipconfig". Get the IP address of the Default Gateway, and enter it in your
browser's address bar.
4
If you still cannot access the CGNV2, you need to reset the CGNV2. See
Resetting the CGNV2
CGNV2 is returned to its default settings. If you previously backed-up a more
recent version your CGNV2's settings, you can now upload them to the CGNV2;
see
Problem:
1
The default username is cusadmin, and the default password is password.
2
If the default username and password do not work, you need to reset the
CGNV2 back to its factory defaults. See
user-configured data is lost, and the CGNV2 is returned to its default settings. If
you previously backed-up a more recent version your CGNV2's settings, you
can now upload them to the CGNV2; see
Problem:
1
Ensure that you are using the correct IP address for the CGNV2.
2
Check your network's hardware connections, and that the CGNV2's LEDs
display correctly (see
3
Make sure that your computer is on the same subnet as the CGNV2; see
Address Setup
4
If you are attempting to connect over the wireless network, there may be a
problem with the wireless connection. Connect via a LAN port instead.
5
If the above steps do not work, you need to reset the CGNV2. See
CGNV2
to its default settings. If you previously backed-up a more recent version your
TROUBLESHOOTING
I Forgot the CGNV2's IP Address
on page 23. All user-configured data is lost, and the
The Backup Screen on page 45.
I Forgot the CGNV2's Admin Username or Password
I Cannot Access the CGNV2 or the Internet
LEDs
on page 20.
on page 23. All user-configured data is lost, and the CGNV2 is returned
HITRON CGNV2 USER'S GUIDE
The LAN IP Screen
Resetting the CGNV2
The Backup Screen
on page 18).
on page 40 for more
on page 23. All
on page 45.
IP
Resetting the