Ip-Fax Reception - Ricoh B230 Service Manual

IP-Fax Troubleshooting
DNS server registered when Gatekeeper
8
host name specified?
9 Enable H.323 SW is set to on?
10 IP address of local fax registered?
11 Alias number of local fax registered?
12 Remote fax registered in Gatekeeper?
13 Remote fax a T.38 terminal?
14 Remote fax switched off or busy?
15 Network bandwidth too narrow?
16 Remote fax cancelled transmission?

3.3.2 IP-FAX RECEPTION

Cannot receive via IP Address/Host Name.
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 IP address of local fax registered?
Port number specified at remote
4
sender fax (if required)?
Specified port number correct (if
5
required)?
DNS server registered when host name
6
specified on sender side?
7 Network bandwidth too narrow?
B786
Contact the network administrator.
Check the settings.
See User Parameter SW 34 Bit 0
Register the IP address of the local fax.
Register the Alias number of the local
fax.
Contact the network administrator.
Check whether the remote fax is a T38
terminal.
Contact the network administrator.
Request the system administrator to
increase the bandwidth.
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
Lower the modem transmission baud
rate.
IPFAX SW 05
Check whether the remote fax
cancelled the transmission.
Action
Check the LAN cable connection.
Cannot breach the firewall. Send by using
another method (Fax, Internet Fax)
Register the IP address.
Request the sender to specify the port
number.
Request the sender to check the port
number.
Contact the network administrator.
The sender machine displays this
error code if the sender fax is a
Ricoh model.
Request the system administrator to
36 SM