Cas-Associated Tones; Cas Display - Avaya definity Operation Manual

Centralized Attendant Service

CAS-associated tones

In addition to the standard console tones, a CAS console has the following call
identification tones:
Table 9. Ringing and tones descriptions
Tone
Listed
Directory
Number
"0"
Recall on Call
Waiting
Recall on
Remote Hold
Recall on Don't
Answer
Incoming Call
Identification

CAS display

In addition to standard display information, you can view the following incoming
calls information from branch locations:
Table 10. Incoming branch location displays
Type of call
Listed Directory Number
Dial 0
Remote hold recall
Others (Including Coverage Calls)
76 DEFINITY ECS Console Operations
Pitch Frequency
on-off, low three short
bursts
on-off, single
low
low single
on-off, 4–6 cycles
low
medium .25 second
determined determined
by system by system
manager manager
Display shows
Incoming outside line name
Caller's name and extension
Caller's name and extension
Name and number of the outside line dedicated for
handling branch calls.
Meaning
Identifies a call from an outside line
Identifies a branch location call to the
console operator
Routes unattended calls on call waiting to
you
Routes unattended remote hold calls to you
Routes unanswered calls to you
Identifies the calling branch location